Every Citizens Advice is a registered charity reliant on our trained volunteers and funding to provide these vital services for local communities.

Bassetlaw Citizens Advice offers free generalist advice to any person accessing the service. Specialist services within our team are only available to individuals resident in the Bassetlaw area.

Generalist Advice sessions cover all enquiry areas such as; employment, debt, welfare rights (inlcuding Universal Credit), relationships, housing, consumer rights & saving money on energy bills.

Our office provides drop-in sessions where a short introductory interview will be held to help decide how you can be best advised. You may then require a follow on appointment. 

Worksop office drop-in sessions:

Mon: 09.30 - 15.00 
Wed: 09.30 - 15.00 
Fri:    09.30 - 13.00 

Retford office drop-in sessions:

Tuesday & Thursday 10.00 - 14.00

Telephone advice line- 03444 111 444

Unless indicated otherwise, an adviser should be available to  provide introductory information to help decide how you can best progress with your enquiry.

Monday-Friday 10.00 - 16.00

National Number: 03444 111 444

AdviceUK is the UK’s largest support network for free, independent advice centres. AdviceUK was formed in 1979 as the Federation of Independent Advice Centres (FIAC). universal credit

BDC  Money Advisors are always on hand to help customers make the most of their finances.  Our Money Advisors have helped hundreds of tenants to make sense of their money through FREE financial health checks ensuring they receive all the benefits they’re entitled to and advice on how to manage debts and make their money go further.

They also give plenty of advice to future tenants, especially those who will be living independently for the first time and may not be aware of the costs of setting-up and running a home.  If you think you’d benefit from a financial health check request a visit from one of our Money Advisors…what have you got to lose?

https://www.healthforteens.co.uk/

Get help with all kinds of things like: Healthy eating, Sex, emotional Health, bullying, smoking, alcohol Drugs, self-harm, Contraception , relationships

Zero tolerence to bullying

On Twitter @healthforteens

The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via online, social or our free

If you’re under 25 and need help but don’t know where to turn call us for FREE on 0808 808 4994. We’ll explore your situation with you and find organisations that may be able to help you further. We’re open from 11am to 11pm every day.

One to one chat allows you to live message our trained helpline supporters about any issue that is troubling you. Our team is trained to help you explore your situation and find organisations which might be able to help you further. We offer a non-judgemental service so you can speak to us about any issue. We’re open from 11am to 11pm every day.

We want to help you find the information you need. The more you are able to tell us about your current situation, the more we will be able to help. You can email the helpline at any time and we aim to respond within 24 hours.

Visit our website: http://www.themix.org.uk/

Our Parents Helpline is available to offer advice to anyone worried about a child or young person under 25.

You may have questions about a child’s behaviour, emotional wellbeing, or mental health condition. You may have a child who’s already been admitted to CAMHS and have questions about their treatment or want to know what to say to your GP when you visit them. 

Our trained advisers are here to give you help and advice, whatever the question. 

Under 25? Our helpline is there for parents, but there’s plenty of help and support for young people too whether it’s our expert guides or the various organisations and helplines we work with. Find out where to get help.

https://youngminds.org.uk/contact-us/

https://kooth.com/

Free, safe and anonymous online support for young people

Text: 07507 329 952

The service is available Monday to Friday, 9 am to 4 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.

Nottinghamshire County Council’s Public Health have commissioned a new and exciting website ‘Health for Kids’ which will be managed by the Youth Service. The website is due to be launched in January 2019.

Health for Kids is a health promotion website offering information in a fun and interactive way for primary school children, parents/carers and teachers. The website will offer local news on upcoming events, campaigns, blogs, articles and useful information about services available to children within Nottinghamshire. The website aims to help promote the health and wellbeing of children aged 5-11 years. 

Moving forward, the Youth Service will also be managing the Health for Teens Website, which was launched back in January 2016. Health for Teens offers health and wellbeing advice and information to young people aged 11-19, promoting a healthy body and mind. The site provides local information on relevant services to signpost young people to within Nottinghamshire.

As a service we would like to inform you of how to contact us in regards to supporting the websites to ensure the information we include on the local pages is up to date and relevant for Nottinghamshire. For example, if you have an event you would like us to promote to children, young people, parents or carer, or if you have a campaign that is running locally we can publicise these on the Health for kids or Teens Website’s.

We would also like to request you to promote the relevant website to the appropriate age group through your service. We have a range of publicity material available electronically and a limited supply of hard copies.

To get in touch, request any material and add any information you feel is relevant and appropriate for the sites please email the content to; healthforkidsandteens@nottscc.gov.uk

For further information on the Health for Teens and Kids Websites, please contact; Jenny Quin-Smith from the Youth Service on; 01158041180; Jennifer.quin-smith@nottscc.gov.uk 

If you would like to visit the Websites, please see links below;

www.healthforkids.co.uk  (local page will be launched in January)

www.healthforteens.co.uk/nottinghamshire

We look forward to working together with you and your organisation in order to successfully promote the health and wellbeing of children and young people in Nottinghamshire.

Homelessness happens to ordinary people and it can be devastating to the lives of those who experience it. There are long-term consequences beyond housing: physical and mental health, financial stability, education, employment and self-esteem are all affected… At BYH, we work tirelessly to mitigate the impact of youth homelessness throughout Nottinghamshire and Derbyshire. The project provide support for young people aged 16-25 years old who have experienced homelessness or are at risk of homelessness. We aim to prevent homelessness in the first instance, however when this has not been possible we offer the help they need to rebuild their lives and empower them to successfully move on from homelessness.

Homelessness happens to ordinary people and it can be devastating to the lives of those who experience it. There are long-term consequences beyond housing: physical and mental health, financial stability, education, employment and self-esteem are all affected… At BYH, we work tirelessly to mitigate the impact of youth homelessness throughout Nottinghamshire and Derbyshire. The project provide support for young people aged 16-25 years old who have experienced homelessness or are at risk of homelessness. We aim to prevent homelessness in the first instance, however when this has not been possible we offer the help they need to rebuild their lives and empower them to successfully move on from homelessness.

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We're an independent charity and part of the Citizens Advice network across England and Wales.

Citizens Advice Broxtowe has been serving the needs of the community for over 40 years. We have 2 very busy town centre bureaux in Eastwood and Beeston and we also offer Outreach advice services at Stapleford Health Centre 3 days per week.

Advice session times

Telephone advice times

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We're an independent charity and part of the Citizens Advice network across England and Wales.

About our advice service

All clients seeking advice will receive an initial assessment of their situation in a short interview with an Assessor. If further advice is needed as a result of this assessment you may go on to see a Generalist Adviser or be asked to attend a Debt Drop In Session.

Advice session times

Telephone advice times

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We're an independent charity and part of the Citizens Advice network across England and Wales.

About our advice service

All clients seeking advice will receive an initial assessment of their situation in a short interview with an Assessor. If further advice is needed as a result of this assessment you may go on to see a Generalist Adviser or be asked to attend a Debt Drop In Session.

Advice session times

Telephone advice times

We work in partnership with New Roots to deliver these services throughout Newark and Sherwood and Bassetlaw. Theservice accommodates young people with a variety of support needs. It operates a Core and Cluster model for youngpeople which means the young persons support package and accommodation is reviewed to reflect their changing needs. 

The accommodation varies, there are bedsits with shared facilities, bedsits with their own facilities and self containedproperties within the local community. All of our properties are fully furnished. 

Our support package focuses on gaining training, employment and independent living skills at the heart of these communities. 

1 Kings Road, Newark, Nottinghamshire, NG24 1EW
Tel: 01636 673 077
Email: BranchingOutNewark@ncha.org.uk

59 Cobwell Road, Retford, Nottinghamshire, DN22 7BW
Tel: 01777 700 782
Email: BranchingOutRetford@ncha.org.uk 

General Enquiries Tel: 0345 650 1202 
SMaRT 24 Hour Helpline: 0345 650 5599