Our Day Therapy Centre is open Monday - Friday between 10am - 3pm.  The safe, supportive and relaxing environment allows you to take time for yourself, to relax, gain support from others who are facing the same challenges as you or seek advice from our nursing staff.  

Initially we offer you 12 attendances and our aim is to support you to take the lead in formulating an action plan to address any issues; planning your therapy and treatment and support such as symptom management, improving mobility and psychological issues.  Once you have completed your sessions, our active discharge policy will support you in taking control in managing your condition.  

In addition we offer:

• A home cooked lunch
• Complementary therapies
• Transport to and from the centre
• Outside space and a summer house

Bassetlaw Hospice prides itself on giving the best possible care and support for you and your carers. Specifically we focus on effective management of troublesome symptoms, which may be affecting your quality of life and ability to enjoy day-to-day activities. Other referrals to the Hospice may be for emotional support, convalescence following cancer treatments and care towards the end of life. We like to encourage early introduction to the hospice services through our Day Therapy Centre or informal visits to help reduce your fears and anxieties later on. All services provided within our Hospice are holistic for you the patient, your family, your medical, physical, emotional, spiritual and psychological needs.

The Nurse in Charge is available to discuss symptom management problems and can liase on your behalf with other service providers such as your GP or District Nurse. The nursing team also provide a bathing service if you are having difficulty accessing bathing facilities at home. Pre-visits are possible to meet the staff and view the facilities. If you are unsure about attending the Day Hospice introductory visits are always welcomed. To arrange a visit please contact 01777 863270.

Patients are invited to attend weekly to access the many services available.  Day Hospice activities are designed to promote personal independence and increase self-esteem, often providing individuals with the opportunity to discover new skills. 

All our rooms are comfortably decorated and our gardens with their superb fish pond and water feature provide the opportunity to walk outside and enjoy the wildlife - squirrels, ducks and many species of birds.

Visiting times 

We operate open visiting hours, however it would be appreciated if there are no more than four visitors per room at any one time.  Please consult the nursing staff before bringing children under the age of five into the Hospice.

Accommodation for persons who require nursing or personal care, Dementia, Caring for adults under 65 yrs, Caring for adults over 65 years.

COVID UPDATE: We've seen the recent government advice for reopening and we are working on getting our facilities and team set up and trained to follow the guidance ready for reopening.

Perspex is being bought, powerpoint training is being prepared and risk assessments are being done.

If you want to know more about a specific group or meeting that was held at the well please contact hte group leaders.

Comprehensive care for dementia, memory loss and isolated clients.

You would be surprised at the difference it makes!

• 8 day care venues throughout the county
• Escorted minibus service
• Respite for carers
• Reminiscing
• Companionship and making friends
• Activities, crafts, exercise and trips out
• Music, dancing and cooking
• Nourishing hot meals and refreshments
• Personal care if needed from professional, caring staff
• Celebrating all special days including birthdays and Christmas
• Our service is provided by experienced and highly trained staff.

All clients can benefit from further support from Age UK Nottingham and Nottinghamshire and their services.

COVID19 update, 27th July 2020 - The Covid-19 pandemic has presented challenges for autistic individuals and their families, including huge changes to their daily routines. We understand how this unprecedented situation can increase anxieties and cause difficulties, therefore we have provided some information on our online services, useful links and other resources that may be helpful and of interest.  For full information please visit website - https://www.autismeastmidlands.org.uk/adult-services/accommodation-based-services/poplars-derbyshire/

To advocate, provide and develop high-quality services, information and support, in partnership with others, for all those whose lives are affected by autism. To recognise and respond to the needs of the individual, enabling people with autism to live their lives with dignity, choice and independence. Our well trained and passionate staff offer a wide range of services to help individuals to live their lives the way they want.

COVID19 update, 27th July 2020 - The Covid-19 pandemic has presented challenges for autistic individuals and their families, including huge changes to their daily routines. We understand how this unprecedented situation can increase anxieties and cause difficulties, therefore we have provided some information on our online services, useful links and other resources that may be helpful and of interest. For full information please visit website - https://www.autismeastmidlands.org.uk/adult-services/accommodation-based-services/whitegates-worksop/

Our Vision “A World which recognises, understands and values people with autism, and where they, and their families, receive the services and support they need throughout their lives”.

National Helpline

call 0300 222 1122

National Website

www.alzheimers.org.uk

The Dementia Guide

Suitable for anyone who has recently been diagnosed with dementia and their families.  Can be ordered free from the website.

COVID19 update 17th August 2020 - We have information on shopping, health and wellbeing and finances available.

“Carers Federation is complying with all Government guidance regarding staff working safely and remaining COVID 19 vigilant.”

Please visit https://www.carersfederation.co.uk/covid-19-info-support/ for full details

The Carers Federation delivers a wide range of specialist information and support services, from small local arrangements to a very large national contract with the Department of Health.

We currently offer: 
• Young carer support
• Adult carer support
• Black and ethnic minority carer support
• Drug and alcohol misuse support
• Counselling
• Local Involvement Networks (LINks)
• Independent Complaints Advocacy Service (ICAS) 
• Research
• Mentoring

Covid -19- advice available under the GET ADVICE heading on the website:  http://www.independentage.org/                                                                                                                        Provides information and advice service for older people, their families and caers, focusing on social care, welfare benefits and befriending services. This is integrated wih local support, includin one to one and group befriending schemes.

Aurora services set to relocate to enable building work to commence

02 October 2020

Aurora Wellbeing in Worksop has this week relocated a number of vital services in preparation for the start of building works and the transformation of the Old Library Building on Memorial Avenue.

Aurora Wellbeing, a local charity that supports people in Bassetlaw affected by cancer and long term health conditions was in 2019 awarded £1.56M from the National Heritage Lottery Fund (NHLF), boosted to £2M with support from key stakeholders, to transform the Old Library Building where the Aurora charity is based.

Throughout the duration of the building works, Aurora will continue to deliver services to local people to ensure people in Bassetlaw diagnosed with cancer receive vital help and support, and until services can return to the centre in 2021.

The Aurora Charity Shop and Tea Rooms will relocate to the former Dukeries Tea Rooms building on Bridge Street in Worksop in October 2020, for a period of approximately six months and will open daily from Monday – Saturday, 10 am – 3 pm.

Aurora beauty therapy services will continue to deliver services from Sparkles Beauty, Kilton Road, Worksop and customers are asked to call 0750 3612084 during this period to book appointments.

Aurora Wellbeing Practitioners will continue to provide health needs assessments and support across the Bassetlaw area (working remotely) to help support people and their families with a cancer diagnosis, and to offer emotional support, counselling and workshops.

Aurora exercise classes, including Yoga, Pilates, and Tai Chi, will continue either online via Zoom or at locations across the locality.

Our support lines are open Monday - Friday (9 am-5 pm). Please call us on 01909 470985 or email admin@aurorawellbeing.org.uk

Pre-loved charity shop
Aurora’s pre-loved charity shop is now open. They have a fantastic selection of good quality clothes, children’s toys and a second hand book collection selling books at very reasonable prices for you to browse. Their volunteers have been busy making hand-crafted quality facemasks, which have an internal breathable filter material and these are available to buy or order from the shop.

Valerie’s tearooms
They are operating a takeaway service from their much loved Valerie’s Tearooms and welcome old and new friends to visit and take away a hot drink, slice of cake or light refreshments. They also have a competitive meal deal on offer.

Aurora services
Aurora continues to offer telephone-based support and services to people and their families affected by cancer or long term health conditions. Every day their advisors speak to people who are living with cancer, newly diagnosed or struggling to move forward with life after treatment, and for many, they face additional difficulties due to the coronavirus outbreak. Right now, it is their priority to stay in touch with clients, volunteers and many friends of the charity. They are continuing to offer support and a friendly listening ear to anyone who may be struggling with feelings of anxiety, loneliness or depression and encourage you to chat about your concerns. Contact Aurora via telephone, Monday to Friday from 10.00am to 4.00pm, on 01909 470985.
Aurora is continuing to offer a range of support services whilst the centre remains closed, and they continue to share information and advice and arrange counselling and bereavement support. Their support groups have moved online, along with Aurora courses and exercise classes. Anyone interested is encouraged to get in touch or to subscribe to their newsletter to keep up to date. Visit www.aurorawellbeing.org.uk/worksop and click on the link.
The rest of Aurora’s facilities in the centre will be monitored closely and will become available when it is safe to do so. They are lucky to be situated in the delightful Memorial Gardens so go along, enjoy the gardens and visit the Aurora Centre.
Aurora would like to thank all of their volunteers and the local community for their continued support.

Support local
If you would like to donate to Aurora to support local people in Bassetlaw diagnosed with cancer, please visit www.localgiving.org/charity/aurorawellbeingcentres.

The telephone service is open Monday to Friday, 10.00am to 4.00pm. Call 01909 470985 or email admin@aurorawellbeing.org.uk, follow them on Twitter, @AuroraCentres, or Facebook, @AuroraWellbeingCentreBassetlaw.

Aurora provides support to people affected by cancer and long term health conditions.We share information and advice, arrange counselling, signpost support groups, courses and exercise classes. We also offer professional beauty treatments and holistic therapies and advice on skin care and hair loss, to help boost self-esteem and self-confidence whilst undergoing, and recovering from cancer treatments.

The Aurora centre is open Monday - Friday 09.30 am - 4.30pm

COVID19 update 16th July 2020 - currently only telephone contact, trying to organise some group activity during school holidays, or 'Teams' meetings. Referral process can be taken by telephone.

APTCOO - A Place to Call Our Own is a registered charity based in Mansfield, Nottinghamshire, working to improve the life chances of children, young people and their families who experience a wide range of barriers created by having special educational needs and/or disabilities (SEND). These barriers include conditions affecting social,  educational, development and behaviour. Young people may experience neurological conditions and physical disabilities too. At the earliest opportunity we provide a wide range of information, advice and access to a personalised range of specialist health, care and education support services for children and young people with SEND and their whole family unit. We work as equals with young people and their families to help create better opportunities to succeed in life.

Open referral source, referrals are accepted for support to any family member or carer who has a child and/or young person with additional needs age 0-25 years. Referrals will be taken by telephone, email, mail and in person. Referrals accepted from parents, carers, health and social care professionals, education, children centres and other complementary organisations. 

COVID19 update, 29th July 2020 - 

The Day Hospice service is closed, however the In Patinet Unit is operating at full capacity.

Visitors Please Note:

Please do not visit if you feel unwell or if you have a persistent cough, or/and a high temperature, or if you share a household with someone who has these symptoms. 

VISITING IS NOW RESTRICTED AND YOU SHOULD TELEPHONE THE NURSING TEAM ON 01777 200060 FOR ADVICE BEFORE COMING TO THE HOSPICE.

Day Care provides support to patients and their carers who have a life limiting illness: Emotional/Social, Psychological, Symptom Management,  Advice and Information. It also provides support to cancer survivors and the bereaved. Day Care for patients available Mon-Thurs 10am-3pm, Fridays for carers, ex-[atients, groups & bereavement support.

OASIS   - Your Local Census Community Support Centre

             Longfellow Drive, Kilton, Worksop, S81 0DE

• Advice or help over the phone
• Use of our computers to fill in your form
• Help individuals face to face at the centre
• Give support to use computers and help with your online application
• We can call you at home to help you fill out your form there
• We can help you fill out your paper based form as well

Please contact Steve Williams to arrange an appointment

07795 194957

info@oasis-centre.org.uk

COVID19 update, 20th July 2020 - for details please call 01302 812345

https://www.ageuk.org.uk/ Our free national advice line and local advice helps hundreds of thousands of people every year.

Age UK Doncaster provides services including homecare, cleaning services, day services, home and garden services and a home from hospital service.

Age UK Doncaster can also offer information and advice on a range of issues including money, housing, health and social care etc.

COVID19 update, 29th July 2020 - 

Please note: Our charity shops and tea bar are closed until further notice. 

The Day Hospice service is closed, however the In Patinet Unit is operating at full capacity.

Visitors Please Note:

Please do not visit if you feel unwell or if you have a persistent cough, or/and a high temperature, or if you share a household with someone who has these symptoms. 

VISITING IS NOW RESTRICTED AND YOU SHOULD TELEPHONE THE NURSING TEAM ON 01777 200060 FOR ADVICE BEFORE COMING TO THE HOSPICE.  

For full details please visit website at http://www.bassetlawhospice.org 

COVID 19 UPDATE 

We have coordinated a phased approach to reintroducing visitors to our care homes and retirement living in England, Scotland and Wales. Where a home or scheme has an active outbreak or is in a location experiencing a regional lockdown it will remain closed to visitors until Public Health advise that they are able to open again. 

If there is a regional lockdown in place, you will not be able to visit loved ones. Please follow local information and if you are unsure please contact the home for more information. In these cases, the end of an outbreak will be defined when Public Health declares the local lockdown is over. This is to account for national differences and changing guidance.

Services for older people in South Yorkshire

At MHA Communities South Yorkshire, we want to enable older people to stay living independently in their own homes for as long as possible, with the best possible quality of life.

Through befriending, lunch clubs, assisted shopping, activity and friendship sessions, outings, escorts to appointments and much more, MHA Communities across the UK help to tackle loneliness and isolation in people over 65 – helping them to lead fulfilled lives and remain as active members in their local communities.

GRADUALLY RE-OPENING THE DOORS AT NORFOLK LODGE - COVID19

From early August we will start to deliver Activity & Learning Hub on a trial basis to a small number of students at Norfolk Lodge. For the safety of everyone this is going to be a very careful and controlled process, we cannot deliver all of our services from our building straight away. As we have done throughout lockdown, we will carry on delivering services remotely and keeping in regular contact with our members and carers.

• Care home with nursing
• Conditions cared for: People with a mental disability / People with dementia
• Care period: Longer stay / Short stay and respite
• This home accommodates 40 residents in 18 single and 11 shared rooms (3 en suite). Facilities are available for family or friends to stay overnight

COVID19 update, 27th July 2020 - https://www.carehome.co.uk/carehome.cfm/searchazref/10003025REIA

Providing residential care for the elderly and individuals with dementia

COVID19 update 17th August 2020 - We are excited to let you all know that some of our regular user groups have started returning to the centre. If you attend one of the groups, please contact them directly to clarify their returning measures. Masks need to be worn upon entering the centre for your group, and again when leaving. Hand gel is available throughout the centre. The main toilets are not in use, just the one disable toilet in the main corridor. Please be considerate and observe social distancing.

We aren't open to the general public just yet, so if you have any queries or questions, please call or email us instead of visiting the centre.

The centre gates are open Monday to Saturday 9am until 2pm for use of the bottle bank. Staff are in the office to take calls or messages on Thursday Friday & Saturday for the time being.

Wide range of activities and groups. See website for further details - http://www.civiccentre.org.uk/ 

2nd Tuesday on each month. Table top games, knit and natter, nostalgia corner, crafts and good old fashioned chat.

Regular Events

Monday, 10 am – 12noon   Coffee Morning
Tuesday, 6 pm – 7 pm   Boys’ Brigade
Wednesday, 6.15 pm – 7.15 pm   Brownies
Thursday, 5.30 pm – 6.30 pm   Rainbows
Thursday, 7 pm – 8.30 pm   Guides

Vintage Cinema - free event with refreshments. Contact John 01909 730155.

DUE TO COVID19 PLEASE CALL THE CENTRE FOR LATEST UPDATES ON TIMES AND ACTIVITIES

The Old Library, Memorial Avenue, Worksop S80 2BP

The Aurora Wellbeing Centre Worksop 01909 470985

Offer services for people with a diagnosis of cancer or long term conditions. Provides advice information and support. Drop in support group Macmillan information hub.

Gentle gym sessions Pilates and Yoga.
Beauty and Holistic treatments.
Cancer patients are entitled to 6 free treatments. Carers are entitled to 2 free treatments.
Support group 1st and 3rd Friday of the month

COVID19 update 17th August 2020 - We continue to be here to support carers and those who need care.

We are stringently following the latest Government guidance and continue to take appropriate steps to prevent the spread of infection.

If you receive care from us: We will be in contact with you if any of our service provisions change.

If you are a carer: We recently made the decision to cancel face-to-face support groups and drop in sessions. We will be in touch with regular attendees when these services resume. Some groups for carers are moving online: please follow our Facebook page for the latest updates (www.facebook.com/CTEastMidlands).

If you have any concerns or queries about our services, please contact us on 0115 962 8920.

Are you, or is someone you know, providing much-needed care for a loved one? Get free access to a range of support and services - right when you need it most. Carers Trust East Midlands provides timely, personalised information and support via the Nottinghamshire Carers Hub to make caring for a loved one easier.

For more information email: hello@carerstrustem.org, phone 0115 824 0015 or visit our website: www.carerstrustem.org

COVID19 Update 17th August 2020 - please visit https://www.caresourcer.com/corona-virus/ for full details

Who we are

Care Sourcer is the UK’s first comparison and matching site for care.  Anyone can enter their care needs on our secure website and find care providers who have immediate availability.

This is in stark contrast to the current landscape of care, where despite their urgent need, people can often wait weeks or even months to find a care provider who can help.

At Care Sourcer, we are transforming the care sector by bringing choice, control and transparency to the market.

COVID19 update 17th August 2020 -  Currently face to face meetings suspended. Virtual meetings taking place, including information days, education and training - all virtually by either zoom, gotomeeting, and whatsapp

w/c 7th October, benefit awareness training - 2 sessions in this week  -  phone 0115 824 8824 for full information.

Drop-in sessions at Bassetlaw Hospital for Carers. 1st Tuesday of every month 1-2pm.

COVID19 update 17th August 2020 -  Currently face to face meetings suspended. Virtual meetings taking place, including information days, education and training - all virtually by either zoom, gotomeeting, and whatsapp

w/c 7th October, benefit awareness training - 2 sessions in this week  -  phone 0115 824 8824 for full information.

The Carers Federation Adult Carer Support Service provides a wide range of appropriate & impartial information & support for all carers across Nottinghamshire who look after someone with an illness, disability or frailty; or is experiencing mental health. Our team work with carers on an individual basis to identify what support they need, they will also refer & signpost to other relevant organisations where appropriate.

On the last Thursday of the month 10.30-12.30pm 

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

Call 0300 123 1053

or visit https://www.nhs.uk/conditions/social-care-and-support-guide/

Social care and support guide

If you or someone you know needs help with day-to-day living because of illness or disability, this website explains your options and where you can get support.

An emergency card for carers identifies you as a carer in the event of an emergency.

The card does not give any personal information, but provides a phone number anyone can call.

Staff answering the phone will take any action you have agreed with us like: 

• contact family/friends to let them know there is an emergency 
• visit the person you care for and arrange emergency help

Either apply online or call the Customer Service Centre on 0300 500 80 80.

They can guide you through the process, send you a card and can answer any questions you have. 

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates.

The helpline is open from 9am to 8pm Monday to Friday, and from 11am to 4pm, at weekends.

Calls cost the same as 01 or 02 number (also known as geographic numbers).

Helpline number: 0300 123 1053

Contact us about care and support

If you need information, advice and support visit Nottinghamshire Help Yourself website. Watch this video for support on how to access advice and information. 

This service is for

Contacting our customer service team about care and support. 

Eligibility

To receive care and support you need to live in Nottinghamshire and if you provide necessary care for somebody else they need to live in Nottinghamshire. 

What will happen next

To help us deal with your enquiry as quickly as possible please include the following details:

• your name
• your email address
• your enquiry or message.

The information you provide in the form will be reviewed by our Customer Service Team and they will contact you to talk about what happens next.

In the first instance you might be offered:

• information and advice
• short term support to help you get back on your feet.

In most cases when you contact us we will use Nottinghamshire Help Yourself to find the right support or advice for you. 

Contact us online

Alternative ways to do this

If you're unable to complete the form online you can contact our Customer Service Centre on 0300 500 80 80.

IMPROVING THE HEALTH AND WELLBEING OF BASSETLAW RESIDENTS THROUGH SUPPORTED
ACCESS AND NAVIGATION INTO LOCAL SERVICES AND SUPPORT GROUPS

The Community Advisor is a specialist with a wealth of knowledge and experience about services across Bassetlaw, helping individuals to access non-medical support services from voluntary organisations and community groups.  

Anyone over the age of 16 who is registered with a Bassetlaw GP can access this service.
You can ask at your GP Reception when the Community Advisor will be visiting your local surgery or contact us directly here at BCVS.
The Community Advisor will discuss with the individual how one of the many voluntary or community services may help them improve their health and wellbeing alongside any existing medical treatment.

The Community Advisor can help you to:

•  Identify groups which may offer additional support to help you understand and manage your medical condition
• Access community social groups by giving you a named contact and specific group information 
• Access benefits, debt and welfare advice
• Address loneliness and isolation issues by encouraging participation with local activity group
• Access information and advice on a wide range of services for the whole family

Your Community Advisor will be able to identify suitable support options and they will afford the time to find contact details of the leaders of groups and services to make the access as smooth as possible.

There are several ways to make contact with the Community Advisor:

You can ring the Community Advisor direct for telephone advice. Available Monday to Friday on 01909 476118 Ext 24.

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.

Monday and Friday 10am-3pm.

£32.50 per week

PLEASE CHECK WITH THE CENTRE THAT THE GROUP IS RUNNING BEFORE ATTENDING DUE TO COVID RESTRICTIONS.

Older people resource centre day with lunch support and activities.

Crafts, papers to read, coffee, basic computer courses and skills followed by lunch and singing. £4.50 per meal plus coffee.

Thursday 10.00am-2.30pm. If you wish to leave before the religious content, please feel free to do so about 1.30pm.