CORONAVIRUS UPDATE 26.06.2020
Bassetlaw Action Centre remains closed until further notice, however we are now able to offer a Volunteer Shopping Service to those in need of essential shopping. Our Community Car Scheme is now starting to take bookings and Home Support cleaning services will resume from 1st July 2020. Please call for more details Telephone: 01777 709650.

Our staff continue to offer telephone consultations and support.
Staying Well Courses and Minibus trips are postponed until further notice.

Bassetlaw Action Centre is a community resource agency offering help and support to individuals and organisations throughout Bassetlaw; promoting the independence of older and vulnerable people and supporting individuals with long term conditions.

Opening times: Mon- Fri 09:00am - 13:00pm (outside these hours an answerphone service is available).

COVID19 - update, 16th July 2020 - Telephone safe and well checks, shopping and meds collection if volunteers are available. 

Bassetlaw Hospital Discharge Scheme operates in Bassetlaw district for anyone aged 50 or over on hospital discharge and helps them to quickly regain their independence and confidence.

The patients will be visited on the ward before discharge and matched with a volunteer.  Services offered include:

• Preparing the home for return
• Assisting with visits to outpatients' appointments, shopping, collecting prescriptions and social activities
• Signposting to other service benefit checks, home safety, community transport and other community services.

All volunteers are trained and DBS checked, and will provide support for six  to eight weeks.

Opening times

Monday:    9 - 5pm

Tuesday:    9 - 5pm

Wednesday:    9 - 5pm

Thursday:    9 - 5pm

Friday:    9 - 5pm

COVID19 update, 20th July 2020 -  for full details please visit https://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page 

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

Clowne and District Community Transport offers affordable transport for community groups on a regular or occasional basis.  Groups currently using our vehicles include sporting groups, schools, self help groups, nursing homes and special interest groups.  All vehicles have wheelchair access.

Covers Worksop area with a group transport service between 15 & 24 people.

£12.30 for membership

COVID19 - currently doing telephone support to members as well as collecting any click and collect shopping that members can't get themselves and medication collection too. Sending members some activity packs and information. Support for those that have been bereaved. Considering future digital zoom talks in case something like COVID happens again. Looking T introducing 1 - 1 support when able to visit own homes and outside group support.

Through befriending, lunch clubs, assisted shopping, activity and friendship sessions, outings, escorts to appointments and much more, MHA's Live at Home schemes across the UK help to tackle loneliness and isolation in people over 55 – helping them to lead fulfilled lives and remain as active members in their local communities. The scheme's activities programme is designed and led by its members and volunteers to ensure that we are providing the practical and social support which those we serve need. Provides emotional support for older people, practical support for older, vulnerable people, enhancing their quality of life and prolonging their independence for as long as possible.

Luncheon Club & Games

Mon 12pm-3pm

Lunch Club

Tues 12pm-1.30pm

Coffee Morning/Bingo

Thurs 10.30am-1.30pm

Lunch Club & Bingo

Wed at Rayton Spur Community Centre 12pm-3pm

Lunch Club

Last Fri of every month at Thievesdale Lane Community centre 11.30am-2.30pm

Volunteering

We are always keen to hear from kind, compassionate people who are able to volunteer some of their time to help us deliver and develop our services. If you have time to spare to help enhance the lives of local older people, please visit the Live at Home Volunteering page to find out more. 

Opening Times: Mon – Thurs 8.30am-4.40pm Fri – 9-4pm

DUE TO COVID19 PLEASE CALL THE CENTRE FOR LATEST UPDATES ON TIMES AND ACTIVITIES

The Old Library, Memorial Avenue, Worksop S80 2BP

The Aurora Wellbeing Centre Worksop 01909 470985

Offer services for people with a diagnosis of cancer or long term conditions. Provides advice information and support. Drop in support group Macmillan information hub.

Gentle gym sessions Pilates and Yoga.
Beauty and Holistic treatments.
Cancer patients are entitled to 6 free treatments. Carers are entitled to 2 free treatments.
Support group 1st and 3rd Friday of the month

Moped loan

Moped loan is our most financially sustainable transport, it helps you save money. Whilst you loan one of our mopeds we cover the cost of: road tax, insurance, breakdown assistance, services and maintenance; and essential safety clothing is included too!

All you need to do is pay for your petrol and weekly payments to W2W.

Bicycles

Get fit and get there faster! Bicycles are best for shorter journeys to work or training, or when you can get a bus or train but it’s a bit far at the other end!

We can provide:

• New pedal bikes up to an agreed price limit
• Electric bikes (weekly loan charge payable)
• Reconditioned pedal bikes

If you are able to meet us at a bike sale, it may be possible for you to take one of the reconditioned bicycles away on the day.

Public Transport

The best public transport travel advice for Derbyshire and Nottinghamshire can be found here: www.travelineeastmidlands.co.uk

Or for more travel info in Derby central: www.derbyconnected.com

If your journey seems difficult or impossible call us for more advice on 01629 592976 if you live in Derbyshire.

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

Call 0300 123 1053

or visit https://www.nhs.uk/conditions/social-care-and-support-guide/

Social care and support guide

If you or someone you know needs help with day-to-day living because of illness or disability, this website explains your options and where you can get support.

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates.

The helpline is open from 9am to 8pm Monday to Friday, and from 11am to 4pm, at weekends.

Calls cost the same as 01 or 02 number (also known as geographic numbers).

Helpline number: 0300 123 1053

Contact us about care and support

If you need information, advice and support visit Nottinghamshire Help Yourself website. Watch this video for support on how to access advice and information. 

This service is for

Contacting our customer service team about care and support. 

Eligibility

To receive care and support you need to live in Nottinghamshire and if you provide necessary care for somebody else they need to live in Nottinghamshire. 

What will happen next

To help us deal with your enquiry as quickly as possible please include the following details:

• your name
• your email address
• your enquiry or message.

The information you provide in the form will be reviewed by our Customer Service Team and they will contact you to talk about what happens next.

In the first instance you might be offered:

• information and advice
• short term support to help you get back on your feet.

In most cases when you contact us we will use Nottinghamshire Help Yourself to find the right support or advice for you. 

Contact us online

Alternative ways to do this

If you're unable to complete the form online you can contact our Customer Service Centre on 0300 500 80 80.

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.