Our home has a superb reputation locally and we are proud to be part of the local community. Facilities include various lounges, a hair salon and our ever-popular café. Our reception café was recently refurbished, creating a relaxing area for residents to sit with their family and friends over a cup of tea and a slice of cake. Outside, our home benefits from extensive gardens leading on to a large field to the rear of the home. An area of the field has been allocated for raised vegetable beds to enable green-fingered residents to enjoy growing their own fruit and vegetables. We support our residents to continue with the daily activities and routines they would have done in their own home. Our residents particularly enjoy baking and preparing vegetables. Our care team also accompany residents to the local shop to buy their morning paper if they wish to do so. Entertainers visit our home regularly and we often welcome students from the Tuxford Academy as part of our active volunteer programme.

Every Citizens Advice is a registered charity reliant on our trained volunteers and funding to provide these vital services for local communities.

Bassetlaw Citizens Advice offers free generalist advice to any person accessing the service. Specialist services within our team are only available to individuals resident in the Bassetlaw area.

Generalist Advice sessions cover all enquiry areas such as; employment, debt, welfare rights (inlcuding Universal Credit), relationships, housing, consumer rights & saving money on energy bills.

Our office provides drop-in sessions where a short introductory interview will be held to help decide how you can be best advised. You may then require a follow on appointment. 

Worksop office drop-in sessions:

Mon: 09.30 - 15.00 
Wed: 09.30 - 15.00 
Fri:    09.30 - 13.00 

Retford office drop-in sessions:

Tuesday & Thursday 10.00 - 14.00

Telephone advice line- 03444 111 444

Unless indicated otherwise, an adviser should be available to  provide introductory information to help decide how you can best progress with your enquiry.

Monday-Friday 10.00 - 16.00

National Number: 03444 111 444

The Poplars is a registered home which provides 24 hour care for adults with a diagnosis of Autism and Aspergers Syndrome. NORSACA are a specialist Autism Provider. The Poplars are registered to provide support for Five people.

Whitegates is a registered home which provides 24 hour care for adults with a diagnosis of Autism and Aspergers Syndrome. NORSACA are a specialist Autism Provider. Whitegates are registered to provide support for 12 people.

Centrally located in the heart of Worksop town centre, Victoria care home is round the corner from the historical 12th century Worksop Priory. The home is also a short walk from Asda, the central library and a park. 

The home is Purpose built to provide 93 single bedrooms, each with en-suite facilities. Divided into five distinct units, the home offers specialist care for service users with a wide variety of needs, within a comfortable and homely environment.

Victoria care home is registered with the Care Quality Commission to provide care for service users with dementia and those requiring care for general problems related to old age. We provide both nursing and residential care.  

The central courtyard garden enables safe outdoor access to be enjoyed by all, and the wide selection of rooms and lounges enables small groups to enjoy a variety of settings within each unit. 

Bassetlaw has its own designated Dementia Support Worker who is able to provide information and support to anyone within Bassetlaw.  Other services also include

Memory Groups

Retford - coffee morning every 2nd Wednesday of the month, 10:30 - 12:30, Hallcroft Community Centre, Randall Way, Retford DN22 7GR

Worksop - coffee morning every 3rd Thursday of the month 10:30 - 12:30, Alzheimer's Society, The Centre, Northumberland Avenue, Costhorpe, worksop S81 9JP

Carers' Group

Support Group for carers of people with dementia.  Held as a coffee morning with a focus on peer support for those who are caring for someone with dementia.  Held on the 1st Friday each month 10:30 - 12:30, Harworth and Bircotes Town Hall, Scrooby Road, Bircotes, DN11 8JP.

Carers' Information and Support Programme (CrISP)

A 5 week course running every few months in Bassetlaw.  Course runs for 1 session each week lasting about 2.5 hours.  Training issues topics such as What is Dementia, Coping with Caring, and Financial and Legal Affairs.  For further information on this  call 01909 730 886 or 07540 919865.

National Helpline

call 0300 222 1122

National Website

www.alzheimers.org.uk

The Dementia Guide

Suitable for anyone who has recently been diagnosed with dementia and their families.  Can be ordered free from the website.

The Carers Federation delivers a wide range of specialist information and support services, from small local arrangements to a very large national contract with the Department of Health.

We currently offer: 
• Young carer support
• Adult carer support
• Black and ethnic minority carer support
• Drug and alcohol misuse support
• Counselling
• Local Involvement Networks (LINks)
• Independent Complaints Advocacy Service (ICAS) 
• Research
• Mentoring

Floating suport service for individuals with Dual Sensory impairment.

Care and support many reasons such as age, disability, health or the personal situation people find themselves in.

https://www.ageuk.org.uk/ Our free national advice line and local advice helps hundreds of thousands of people every year.

Age UK Doncaster provides services including homecare, cleaning services, day services, home and garden services and a home from hospital service.

Age UK Doncaster can also offer information and advice on a range of issues including money, housing, health and social care etc.

• Care home with nursing
• Conditions cared for: People with a mental disability / People with dementia
• Care period: Longer stay / Short stay and respite
• This home accommodates 40 residents in 18 single and 11 shared rooms (3 en suite). Facilities are available for family or friends to stay overnight

Providing residential care for the elderly and individuals with dementia

We are committed to providing a quality service to our tight knit community and only recruit people who share our values and our determination to deliver this promise. Minor illnesses are normally cared for in the home and we have immediate access to the local GP’s and the district nursing team if required. In more serious cases however, residents may be referred to hospital for treatment.

Accommodation for persons who require nursing or personal care, Dementia, Diagnostic and screening procedures, Mental health conditions, Physical disabilities, Treatment of disease, disorder or injury, Caring for adults under 65 yrs, Caring for adults over 65 yrs

The Alzheimer's Society offer a wide range of services. In Bassetlaw these include: Dementia advice and support services, Harworth Carers Group, Bassetlaw telephone information, Retford Dementia Care.

Dementia cafe for people with dementia, carers and family. Open to all.

Held at the Aurora Centre Worksop.

The Old Library,

Memorial Avenue,

Worksop S80 2BP

The sessions are 10.30 - 12.00 and everyone is welcome to attend.

50p for refreshments

The sessions will be held on the last Wednesday of each month.

Speakers, creative workshops, healthy wellbeing workshops.

Who we are

CareHomeAdvisor is a website for the consumer (usually someone thinking of entering a care home or their relative) to understand quickly and clearly who the best care providers are so they can make an informed judgement. We only cover nursing and residential care homes for older people (over 65), including dementia homes. Entry into a home is often a result of an emergency with the decision made in a short time frame, so having access to the right facts all in one place and to the right people who can give informed advice is critical.

How we can help

Independent – we are owned by LaingBuisson, the healthcare market intelligence provider that supplies the Office for National Statistics with data on the independent healthcare market. We are not aligned with any care home provider, we do not allow advertising by any care home provider on our home page and we are endorsed by organisations such as Age UK, Saga and Ipsos MORI who run Your Care Rating.

Impartial – we don’t use TripAdvisor type rankings. We use data from LaingBuisson, the Care Quality Commission, NHS Choices, Your Care Rating, Food Standards Agency and Health & Safety Executive. We do this because judging the quality of care is not as straightforward as judging the quality of a restaurant or hotel – it is complex and emotional and we therefore focus on objective, moderated facts and the views of experts in care.

Real-time – our website is linked directly to the underlying databases so if anything changes, our website updates itself immediately so you always have the latest and most accurate view on any home.

The Carers Federation Adult Carer Support Service provides a wide range of appropriate & impartial information & support for all carers across Nottinghamshire who look after someone with an illness, disability or frailty; or is experiencing mental health. Our team work with carers on an individual basis to identify what support they need, they will also refer & signpost to other relevant organisations where appropriate.

On the last Thursday of the month 10.30-12.30pm 

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

Call 0300 123 1053

or visit https://www.nhs.uk/conditions/social-care-and-support-guide/

The helpline is open from 9am to 8pm Monday to Friday, and from 11am to 4pm, at weekends.

Calls cost the same as 01 or 02 number (also known as geographic numbers).

Helpline number: 0300 123 1053

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.