Bassetlaw Action centre is a community resource agency offering help and support to individuals and organisations throughout Bassetlaw; Promoting the independence of older and volunerable people, supporting individuals with long term conditions and the provision of local transport solutions, and to continuously improve what we do

Revised opening times ( June 2018 ) 09.00 - 1.00pm

Our friendly staff are here to help you with your enquiries.

Our projects include:

Community Transport - Car Scheme, Car Scheme Plus and Minibus

Housing Advice through NNSP

Stroke / Neuro Service

Befriending - through Social Prescribing

Home Support Services - General Housework, Laundry/ironing,shopping,sittingservice,medical promts, light meal preparation, social visits, accompanied shopping 

Energy Advice

Groups and Clubs

Self Help

Staying Well

Benefits Advice including Universal Credit

Volunteering Opportunities

Room Hire

Pathways to Access Service: Partner Referral, Self Referral, NNSP, Drop In sessions.

Please visit our website for more information www.bassetlawactioncentre.org.uk

or contact us using the details below. Our opening times are Monday - Friday 09.00 am - 3pm and an answerphone service is available at all other times.

Reduced Opening Opening Hours over Christmas 2017 ( closed 25th, 26th December ) Open 27th, 28th, 29th 09.00 - 1pm.

Telephone: 01777 709650 ( Fax 01777 700644 )

Your physiotherapist, commuinity nurse or occupational therapist (social services or NHS) will assess your child for the equipment they need. It will then be ordered via ICES (Integrated Community Equipment Service). It may require fitting/adjustment by your therapist when it is delivered. If a fault occurs with the equipment after you have received it contact ICES. You can also contact them if you have a query about delivery of the item or need to have it collected when no longer needed. If your child outgrows the equipment or you have concerns e.g. about positioning or use, contact the professional who assessed your child for the equipment.

Bassetlaw Hospital Discharge Scheme operates in Bassetlaw district for anyone aged 50 or over on hospital discharge and helps them to quickly regain their independence and confidence.

The patients will be visited on the ward before discharge and matched with a volunteer.  Services offered include:

• Preparing the home for return and a welcome home pack
• Assisting with visits to outpatients' appointments, shopping, collecting prescriptions and social activities
• Signposting to other service benefit checks, home safety, community transport and other community services.

All volunteers are trained and CRB checked, and will provide support for six  to eight weeks.

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

We work with individuals, local companies, the NHS, the voluntary sector and local government agencies to help create a city and a county that is fully accessible to everyone, regardless of their level of vision.

Held at the Aurora Centre Worksop.

The Old Library,

Memorial Avenue,

Worksop S80 2BP

The sessions are 10.30 - 12.00 and everyone is welcome to attend.

50p for refreshments

The sessions will be held on the last Wednesday of each month.

Speakers, creative workshops, healthy wellbeing workshops.

The Furniture Project is run by a team of committed staff and volunteers, who are motivated by the desire to provide good quality re-usable household items to people and families in times of need. In meeting this need we are encouraged that our actions also help in the reduction of items going to landfill.

If you have furniture items to donate please get in touch. We are also always looking for volunteers

http://www.thefurnitureproject.net/

The Learning Disability Helpline is 08000 724 725 for FREE professional advice and support

BDC can fit you a new Key safe at the following prices

Small - £55

Large - £70

For all information on supported Hoiusing ring 0800 590 542

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

The card identifies you as a carer and in an emergency it will alert anyone who finds you that you are a carer and that the person who you are caring for may need assistance

How to apply for a card : http://www.nottinghamshire.gov.uk/care/adult-social-care/carers/caring-emergencies or call the NCC customer service centre on 0800 500 80 80 where staff will guide you through the process and arrange for the card to be sent  out to you.

Handy person adaptation service

The Handy Person Adaptation Service provides help and support to keep people safe and secure in their home with free or low-cost but high quality essential adaptations and small practical jobs.

This service is available to people living in Nottinghamshire (except the City of Nottingham) who are either:

• aged 60 or over
• disabled. 

Adaptations

Adaptations are jobs such as fitting stair rails and grab rails which help you move around your home and stay steady on your feet.

These are supplied and fitted in a single job and are free of charge.

Handy person jobs

Handy person jobs are small jobs such as fixing curtain rails, putting up shelves or fixing loose carpets or trip hazards.

The cost of a handy person job is £15 which should be given to the trader.

You will also need to supply all the materials for the job. But if you have difficulty getting what’s needed, you may be able to give the money to the trader so they can buy the materials for you.

These prices are subject to change, so please check when requesting a job to confirm the price.

How long does it take to get the work done?

Jobs inside the house are usually completed within 5 working days.

If you have been discharged from hospital the job will be completed within 2 working days.

The work is carried out by professional traders from our approved trader register regulated by Trading Standards.

Find out more

Download a leaflet about the scheme [PDF].

You can contact us and tell us about your needs by:

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

If you cannot access this scheme, you can also get work completed in one of the ways listed below:

• use our approved trader scheme if you are planning to pay for the work yourself, make sure you agree a price beforehand. Our trading standards pagecan offer advice if you have any disputes.
• through our occupational therapy service - you need to have a care and support assessment and be eligible for care.
• if you are a disabled person who needs help to live independently, you might be eligible for a Disabled Facilities Grant to help fund the adaptations to your home. For more information see our Disabled Facilities Grant factsheet.

Handy person adaptation service

The Handy Person Adaptation Service provides help and support to keep people safe and secure in their home with free or low-cost but high quality essential adaptations and small practical jobs.

This service is available to people living in Nottinghamshire (except the City of Nottingham) who are either:

• aged 60 or over
• disabled. 

Adaptations

Adaptations are jobs such as fitting stair rails and grab rails which help you move around your home and stay steady on your feet.

These are supplied and fitted in a single job and are free of charge.

Handy person jobs

Handy person jobs are small jobs such as fixing curtain rails, putting up shelves or fixing loose carpets or trip hazards.

The cost of a handy person job is £15 which should be given to the trader.

You will also need to supply all the materials for the job. But if you have difficulty getting what’s needed, you may be able to give the money to the trader so they can buy the materials for you.

These prices are subject to change, so please check when requesting a job to confirm the price.

How long does it take to get the work done?

Jobs inside the house are usually completed within 5 working days.

If you have been discharged from hospital the job will be completed within 2 working days.

The work is carried out by professional traders from our approved trader register regulated by Trading Standards.

Find out more

Download a leaflet about the scheme [PDF].

You can contact us and tell us about your needs by:

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

If you cannot access this scheme, you can also get work completed in one of the ways listed below:

• use our approved trader scheme if you are planning to pay for the work yourself, make sure you agree a price beforehand. Our trading standards pagecan offer advice if you have any disputes.
• through our occupational therapy service - you need to have a care and support assessment and be eligible for care.
• if you are a disabled person who needs help to live independently, you might be eligible for a Disabled Facilities Grant to help fund the adaptations to your home. For more information see our Disabled Facilities Grant factsheet.

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk or partnershipofficer@bcvs.org.uk

To have a Telecare Alarm installed in your home contact Bassetlaw District Council on 0800 590 542

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.