COVID19 update 16th July - telephone and online support only

Need a new ... fridge? Bed? Tv? Sofa?  Save and borrow with your local community bank.  Join 2 Shires today!

Credit unions help people take control of their money by encouraging them to save what they can and borrow only what they can afford to repay.  2 Shires Community Bank is a not-for-profit bank that exists to benefit the community.  You can apply for a load that is massively cheaper than doorstep lenders and payday loads and competitive with high street banks.

Membership is open to anyone living or working in the district.

Opening Hours: Mon-Fri: 09:30am - 15:00pm and Sat: 09:30am - 12:00pm

Visit   http://www.2shires.org.uk/index.asp  for more information.

COVID19 update, 20th July 2020 -  for full details please visit https://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page 

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

 

SOLLA helps people and their families in finding trusted accredited financial advisers who understand financial needs in later life. A well-qualified financial adviser who is also somebody who understands the plans you need to make for your retirement years. 

The Society

SOLLA was established in 2008 as a not for profit organisation dedicated to higher standards and accessibility to regulated financial advice for older people and their families.  There are no shareholders and any profit is used to sustain the Society and its objectives.

 

The complexities of the many decisions you or your family may need to face when looking at issues such as care funding matters or whether equity release is the right thing for you, need careful and considered advice. Financial advice should help you make clear and informed decisions knowing that you have had the information and choices presented to you in a way that helps you make the best choices and decisions for you or for a family member.

SOLLA helps you to find an adviser who is local and can help you explore what would work for you and where they are involved, your family too.

This is provided by the individual accredited members who are regulated by the Financial Services Authority.

Please email info@moneysortedind2n2.org ‘Money Sorted in D2N2’ helps people with money management and supports them to improve their financial well-being.

It can help you if you are someone not in work and you live in Derby, Derbyshire, Nottingham or Nottinghamshire. We are still taking new referrals during the Corona virus period. Please email info@moneysortedind2n2.org

Money Sorted in D2N2 provides support and personally tailored interventions for people experiencing the greatest financial difficulty.  It will enable individuals to take control, build their confidence and skills and help them tackle barriers and problems in order to improve their financial well-being.

It is for people of working age who are experiencing financial difficulties and exclusion, who are unemployed or economically inactive and living in the D2N2 area.  

If you are working with someone who may be interested in this project please contact the Money Sorted in D2N2 team:

Tel no: 0115 908 1534

Email: info@moneysortedind2n2.org

Website: http://moneysortedind2n2.org/

The scheme can help residents who satisfy the following criteria:

• Have a long term health condition that is made worse by the cold (see agreed list of conditions in the box below)
• Live within the Nottinghamshire County Council area
• Are in fuel poverty (defined as having a gross household income of no more than £16,010 per annum exc. PIP/DLA or £800/month after mortgage/rent)
• Have savings of less than £16K
• Own or privately rent their home (Levels of fuel poverty are considerably higher in the private rented    sector – 19%)

IMPROVING THE HEALTH AND WELLBEING OF BASSETLAW RESIDENTS THROUGH SUPPORTED
ACCESS AND NAVIGATION INTO LOCAL SERVICES AND SUPPORT GROUPS

The Community Advisor is a specialist with a wealth of knowledge and experience about services across Bassetlaw, helping individuals to access non-medical support services from voluntary organisations and community groups.  

Anyone over the age of 16 who is registered with a Bassetlaw GP can access this service.
You can ask at your GP Reception when the Community Advisor will be visiting your local surgery or contact us directly here at BCVS.
The Community Advisor will discuss with the individual how one of the many voluntary or community services may help them improve their health and wellbeing alongside any existing medical treatment.

 

The Community Advisor can help you to:

•  Identify groups which may offer additional support to help you understand and manage your medical condition
• Access community social groups by giving you a named contact and specific group information 
• Access benefits, debt and welfare advice
• Address loneliness and isolation issues by encouraging participation with local activity group
• Access information and advice on a wide range of services for the whole family

 

Your Community Advisor will be able to identify suitable support options and they will afford the time to find contact details of the leaders of groups and services to make the access as smooth as possible.

There are several ways to make contact with the Community Advisor:

You can ring the Community Advisor direct for telephone advice. Available Monday to Friday on 01909 476118 Ext 24.

 

 

Coronavirus - changes to our service

Every local Citizens Advice is now closed - you can’t get face to face advice.

You can still get help by calling our national phone line or by talking to an adviser online. 

Contact us about applying for Universal Credit

Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone, online over chat or face-to-face.

Our advisers can help you:

• work out if you can get Universal Credit

• fill in the Universal Credit application 

• prepare for your first Jobcentre appointment 

• check your first payment is correct 

National Helpline Number 0800 144 8 444 08.00 am - 6pm or visit the website

You can read our online advice on Universal Credit at any time.

 

Talk to us online

You can also chat with an adviser online about your Universal Credit application. Chat is usually available 8am to 6pm, Monday to Friday. It's not available on public holidays.

Coronavirus: how we are supporting participants during the pandemic

Since March 2020 the Coronavirus pandemic has given rise to an unprecedented situation, affecting the lives of us all and resulting in the closure of key services and support agencies. During this time the health, safety and wellbeing of Opportunity and Change participants remains our priority, and the partnership has been working tirelessly to ensure that participants remain supported.

We are continuing to accept new referrals; offering a remote induction to the project and telephone/online support until we are in a position to fully assess participant eligibility and resume face-to-face contact.

The project is responding to the crisis in the following ways:

All face-to-face appointments have been replaced with telephone and online support (e.g. Zoom, WhatsApp, email, etc.)

Frequency of contact has increased; Navigators are checking-in more often to help reduce feelings of isolation

Up to date resources are being shared, including: mental health tools, online training courses and financial support

Participants accessing counselling services have been able to continue to do so via phone or using a virtual meeting platform

Participants who are missing their weekly Skills Plus for Change sessions are being offered alternative support online

Navigator support has adapted to meet the practical needs of participants; ensuring they have access to food parcels, toiletries, utilities and delivering prescriptions where necessary

 

 

What is Opportunity and Change?

Opportunity and Change is a support programme for people with multiple and complex needs throughout Derby, Derbyshire, Nottingham and Nottinghamshire. Our programme is being delivered by local organisations working together, with a range of experience of working with people with multiple and complex needs.

We aim to support people achieve stability and provide access to mainstream services. We work with individuals to create a tailored package of support that will assist with a range of needs including accommodation, mental healthcare and education.

We are part of the national Building Better Opportunities programme funded by the Big Lottery Fund and the European Union through its European Social Fund. It is being managed by Framework, a charity and housing association dedicated to helping homeless people, preventing homelessness, and promoting opportunities for vulnerable and excluded people.

 

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

 

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If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.

From increasing your income, upgrading your heating, to improving your home’s energy efficiency, support is available from the Warm Homes Hub.

Armed Forces Day 2020

The Armed Forces Day flag has been proudly flying in Worksop and Retford market squares all week.

We would like to thank all members of the Armed Forces past and present for their service to our country and in our communities.

This year we celebrate our #MercianWarriors, past and present, and are grateful for all they have achieved this year through their continued selfless commitment and dedication to serve the nation. Working alongside NATO partners and other allies, they continue to deliver security at home and abroad. Adaptable and ready, most recently regular and reserve soldiers of The Mercian Regiment have been deployed across the country, assisting with the delivery of self-administered COVID-19 tests to those in need.

Leaving the armed forces can have a huge impact on your life and your family. Not only must you find a new job and housing, but also settle your family into schools, jobs and social activities.

A wide range of services are available from Bassetlaw District Council and our partner organisations that can help with your resettlement.

Bassetlaw District Council has marked its support for the local services community by adopting an Armed Forces Community Covenant.

The covenant is a voluntary statement of mutual support between a civilian community and its local armed forces representatives. It not only recognises the contribution of serving personnel, their families and veterans but importantly it identifies practical ways the Council can help them access support to help them adjust to life after leaving the services.

In turn, the armed forces promote ties with the local community and offer support wherever they can.

Other partners and local groups, have also signed up to the principles in the Community Covenant, including Nottinghamshire Police, local NHS services, Nottinghamshire Fire & Rescue, Job Centre Plus, and BCVS on behalf of local voluntary and community services.

You can read the Bassetlaw Community Covenant for additional information.

There are a range of national and local support services listed here. There are also local organisations that welcome ex forces personnel and their families to join them.

The Armed Forces Champion for Bassetlaw is Councillor Tony Eaton.

A range of support services are also available from local and national organisations that will help to get you settled in to civilian life.

Royal British Legion

Royal British Legion (RBL) provides practical care, advice and support to serving members of the Armed Forces, veterans of all ages and their families. The RBL run the Poppy Calls Handy Person Service which provides a service for small household repairs and minor adaptations around the home.

Looking for a job or training? Need advice about resettlement? Trying to work your way through the pensions minefield? You'll find a whole range of useful guides and contacts are available via the Royal British Legion's Civvy Street Website.

Soldier, Sailors, Airmen and Families Association

Soldier, Sailors, Airmen and Families Association (SSAFA) provide financial, practical and emotional assistance to anyone that is currently serving or has ever served in the Army, Navy or RAF and their families. The local branch can be contacted on:

• Nottingham
  • Telephone: 0115 9781623
  • Email: nottinghamshire@ssafa.org.uk
• South Yorkshire
  • Telephone: 07941 361210
  • Email: south.yorkshire@ssafa.org.uk

Service Personnel and Veterans Agency

Veterans UK provides a range of services including a veterans advice helpline, a welfare service that will provide a dedicated caseworker to assist veterans and their families, links to other veteran charities offering advice and details of how to contact local veterans advisory and pensions committees who provide support to war pensioners and war widow(ers).

Joint Service Housing Advice Office

The role of Joint Service Housing Advice Office (JSHAO) is to provide specialist housing information and evidence to encourage service personnel (and their dependants) to consider their civilian housing options and assist the transition into civilian life.

Shelter

Shelter, the housing end homelessness charity provide specialist advice to Armed Forces and Ex-Services personnel.

Army Families Federation (AFF)

The Army Families Federation (AFF) is independent of the Army and offers confidential advice on a range of welfare issues including money matters and family life. AFF works at a local level directly with families and local command.

MOD Army

The MOD Army provides details on a range of welfare issues including deployment support for families, legal assistance and a dedicated Forcesline for confidential guidance.

Naval Families Federation

The Naval Families Federation lists organisations and charities that can help with a range of welfare issues, including bereavement and disability needs.

Royal Navy Equality & Diversity

The Royal Navy Equality & Diversity pages provides information to help serving personnel facing bullying, harassment or stress.

Help for Heroes

Help for Heroes can provide swift financial assistance and a long term support network. Our whole focus is supporting you and your family on the road to recovery.

• Royal British Legion - Retford Branch
  The Branch meets at 19.30hrs on the first Monday of every month at the Babworth Sports & Social Club in Retford DN22 7NJ.
   
• Royal British Legion - Worksop Branch
  The Branch meets at 19:30hrs the last Thursday of every month at: Kilton Forest Golf Club ,Blyth Road, Worksop, S81 0TL
   

• Worksop Breakfast Club (WBC)
  A group of veterans from Her Majesty's Armed Forces
  Meets 10.00am -12noon every Saturday
  at Yates, Victoria Square, Worksop. S80 1DX

  Contact: Ian Hollis or Michelle Smith 

• Retford Breakfast Club (RBC)
  A group of veterans from Her Majesty's Armed Forces
  Meets 9.00am every Saturday
  at the King and Miller, North Road, Retford. DN22 7XW

  Contact: Denis Scaife
  Email: retfordbreakfastclub@gmail.com

Looking for a job or training? Need advice about resettlement? Trying to work your way through the pensions minefield? You'll find a whole range of useful guides and contacts are available via the Royal British Legion's Civvy Street Website.

• The Royal British Legion (RBL) provides practical care, advice and support to serving members of the Armed Forces, veterans of all ages and their families. The RBL run the Poppy Calls Handy Person Service which provides a service for small household repairs and minor adaptations around the home.

• Soldiers, Sailors, Airmen and Families Association (SSAFA) provide financial, practical and emotional assistance to anyone that is currently serving or has ever served in the Army, Navy or RAF, and their families.

• Bassetlaw Citizens Advice Bureau provides a dedicated Money and Benefits advice service for veterans across Bassetlaw.

• The Service Personnel and Veterans Agency is responsible for pay and pensions provision.

• Finchale Veterans Service is a specialist training college which hosts a veterans support network and produces a Directory of Services. Finchale was founded in 1943 as a rehabilitation and resettlement centre for disabled servicemen.

During this difficult period, CISWO is continuing to provide our personal welfare service and are accepting referrals from individuals themselves, family members and other agencies. The majority of our services can be delivered remotely and we are working hard to provide support by telephone, email, and post.

Our free and confidential service includes;

Assistance with welfare benefit applications and industry related compensation schemes.

Advice on mining related issues including illness and disability.

Help to access mobility equipment including walking aids and wheelchairs.

Support to reduce loneliness and social isolation.

Advocacy to enable you to express your views and concerns, and defend and promote your rights, including access to information and services.

Emotional support including loss and bereavement, illness and caring responsibilities.

Financial assistance at times of exceptional hardship through CISWO grants or assistance through other agencies and charities.  Access to holidays and convalescence.

Access to CISWO educational grants for former mineworkers and their dependents. Our support is available to former mineworkers, partners, widows and any dependent children or adult dependents with a disability. We have also extended our services to those in our client group most in need, particularly those who are self-isolating and have limited local support and can provide access to essential shopping and prescription collection in some areas.

Please contact your local office if you think we can help:

NorthEngland@ciswo.org.uk South England Welfare Offices, Berry Hill Lane, Mansfield, Nottinghamshire, NG18 4JR. 01623 625 767