The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Stay at home if you have either:
- a high temperature - you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough. This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- loss or change to your sense of smell or taste. This means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.
Ring our main telephone line on 01777 713330 to book an appointment. Say immediately if your call is an emergency.Your condition may be assessed by a triage Doctor, who will then either provide you with advice or give you an appointment to see a doctor, nurse or other health professional.
If your condition is non urgent, you can expect to see a GP within two to seven working days, though you may have to wait longer if you want to see a particular G.P.
The nurses based in our practice treat patients for a wide range of common conditions.
We can also provide you with a telephone consultation, if this is more appropriate, e.g. for advice, test results or other query. Please request a telephone appointment when speaking to the receptionist.
If you need to speak to a doctor urgently, we will either put you through as soon as we can or take your telephone number and the doctor will ring you back when possible.
If the doctor or nurse considers it appropriate, you will be offered the presence of a chaperone during your consultation, or you may request one.
Alternatively, you may prefer to bring a friend or relative with you to your appointment.
OUT OF HOURS
If you or your family need urgent medical care when the surgery is closed, please phone the usual daytime surgery number (01777 713330) and your call will be re-directed to the out-of hours service. Alternatively call the Out of Hours Service on 111. Your needs will be assessed and you will either be given advice or arrangements will be made for you to be seen by a healthcare professional.
This service provides Emergency Cover Only and is for urgent problems that cannot wait till the following morning when normal surgery resumes.
Please inform us as soon as possible if you are unable to attend for your appointment so that we can allocate your appointment to another patient.
NHS Walk-in Centre
Situated in Worksop. This is a led drop-in service offering health advice, information and treatment of minor ailments by experienced NHS nurses and health information advisors. It is open 365 days a year from 8am-8pm.
The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.
If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.
The aim of the assessment will always be to help you regain or maintain a level of independence. We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.
Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.
COVID19 Update 6th August 2020 - for further information on Coronavirus and breast cancer, including support, tips on self-isolation and social distancing - please visit https://breastcancernow.org/
We support people with free face-to-face groups, access to breast care nurses, peer support and our ground-breaking app.We inform through our award-winning breast cancer publications and online information.
We campaign for better care.
If you have a particular concern about breast cancer or just want to talk, our specialist nurses and trained staff are here for you. Call 0808 800 6000