Bassetlaw Action Centre

Canal Street Retford Nottinghamshire

Contact Canal Street Retford Nottinghamshire

Email: enquiries@actioncentre.org.uk

Phone: 01777 709650

Website: http://www.bassetlawactioncentre.org.uk/

CORONAVIRUS UPDATE 26.06.2020
Bassetlaw Action Centre remains closed until further notice, however we are now able to offer a Volunteer Shopping Service to those in need of essential shopping. Our Community Car Scheme is now starting to take bookings and Home Support cleaning services will resume from 1st July 2020. Please call for more details Telephone: 01777 709650.

Our staff continue to offer telephone consultations and support.
Staying Well Courses and Minibus trips are postponed until further notice.

Winter newsletter: https://www.bcvs.org.uk/images/November2020/Winter_Newsletter_2020.pdf

Bassetlaw Action Centre is a community resource agency offering help and support to individuals and organisations throughout Bassetlaw; promoting the independence of older and vulnerable people and supporting individuals with long term conditions.

Opening times: Monday- Friday: 9:00am - 13:00pm (outside these hours an answerphone service is available).

Aurora Wellbeing Centre

The Old Library Memorial Avenue Worksop

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Contact The Old Library Memorial Avenue Worksop

Email: admin@aurorawellbeing.org.uk

Phone: 01909 470985

Website: https://www.aurorawellbeing.org.uk/worksop/

Aurora services set to relocate to enable building work to commence

02 October 2020

Aurora Wellbeing in Worksop has this week relocated a number of vital services in preparation for the start of building works and the transformation of the Old Library Building on Memorial Avenue.

Aurora Wellbeing, a local charity that supports people in Bassetlaw affected by cancer and long term health conditions was in 2019 awarded £1.56M from the National Heritage Lottery Fund (NHLF), boosted to £2M with support from key stakeholders, to transform the Old Library Building where the Aurora charity is based.

Throughout the duration of the building works, Aurora will continue to deliver services to local people to ensure people in Bassetlaw diagnosed with cancer receive vital help and support, and until services can return to the centre in 2021.

The Aurora Charity Shop and Tea Rooms will relocate to the former Dukeries Tea Rooms building on Bridge Street in Worksop in October 2020, for a period of approximately six months and will open daily from Monday – Saturday, 10 am – 3 pm.

Aurora beauty therapy services will continue to deliver services from Sparkles Beauty, Kilton Road, Worksop and customers are asked to call 0750 3612084 during this period to book appointments.

Aurora Wellbeing Practitioners will continue to provide health needs assessments and support across the Bassetlaw area (working remotely) to help support people and their families with a cancer diagnosis, and to offer emotional support, counselling and workshops.

Aurora exercise classes, including Yoga, Pilates, and Tai Chi, will continue either online via Zoom or at locations across the locality.

Our support lines are open Monday - Friday (9 am-5 pm). Please call us on 01909 470985 or email admin@aurorawellbeing.org.uk

Pre-loved charity shop
Aurora’s pre-loved charity shop is now open. They have a fantastic selection of good quality clothes, children’s toys and a second hand book collection selling books at very reasonable prices for you to browse. Their volunteers have been busy making hand-crafted quality facemasks, which have an internal breathable filter material and these are available to buy or order from the shop.

Valerie’s tearooms
They are operating a takeaway service from their much loved Valerie’s Tearooms and welcome old and new friends to visit and take away a hot drink, slice of cake or light refreshments. They also have a competitive meal deal on offer.

Aurora services
Aurora continues to offer telephone-based support and services to people and their families affected by cancer or long term health conditions. Every day their advisors speak to people who are living with cancer, newly diagnosed or struggling to move forward with life after treatment, and for many, they face additional difficulties due to the coronavirus outbreak. Right now, it is their priority to stay in touch with clients, volunteers and many friends of the charity. They are continuing to offer support and a friendly listening ear to anyone who may be struggling with feelings of anxiety, loneliness or depression and encourage you to chat about your concerns. Contact Aurora via telephone, Monday to Friday from 10.00am to 4.00pm, on 01909 470985.
Aurora is continuing to offer a range of support services whilst the centre remains closed, and they continue to share information and advice and arrange counselling and bereavement support. Their support groups have moved online, along with Aurora courses and exercise classes. Anyone interested is encouraged to get in touch or to subscribe to their newsletter to keep up to date. Visit www.aurorawellbeing.org.uk/worksop and click on the link.
The rest of Aurora’s facilities in the centre will be monitored closely and will become available when it is safe to do so. They are lucky to be situated in the delightful Memorial Gardens so go along, enjoy the gardens and visit the Aurora Centre.
Aurora would like to thank all of their volunteers and the local community for their continued support.

Support local
If you would like to donate to Aurora to support local people in Bassetlaw diagnosed with cancer, please visit www.localgiving.org/charity/aurorawellbeingcentres.

The telephone service is open Monday to Friday, 10.00am to 4.00pm. Call 01909 470985 or email admin@aurorawellbeing.org.uk, follow them on Twitter, @AuroraCentres, or Facebook, @AuroraWellbeingCentreBassetlaw.

Aurora provides support to people affected by cancer and long term health conditions.We share information and advice, arrange counselling, signpost support groups, courses and exercise classes. We also offer professional beauty treatments and holistic therapies and advice on skin care and hair loss, to help boost self-esteem and self-confidence whilst undergoing, and recovering from cancer treatments.

The Aurora centre is open Monday - Friday 09.30 am - 4.30pm

Nottinghamshire MIND

6 Hardy Street Worksop

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Contact 6 Hardy Street Worksop

Email: admin@nottinghamshiremind.org.uk

Phone: 0800 470 0203

Website: https://www.nottinghamshiremind.org.uk/

COVID19 update

Please note some of these services are disrupted due to restrictions from Covid-19 please call our main number for details 0800 470 0203

Across the Nottinghamshire area we support people with mental health problems and their carers.

Professional and self-referrals are accepted depending on the services required.

Office Opening Hours: 9am – 4pm Monday – Friday

IF YOU FEEL IN IMMEDIATE DANGER OF TAKING YOUR OWN LIFE, HARMING YOURSELF OR SOMEONE ELSE, PLEASE STOP AND READ THE FOLLOWING:

There are people you can talk to when you are in a crisis or feeling desperate. You are not alone, talk to someone, tell them how you are feeling and understand that it is okay to turn for help during difficult times.

If you are struggling to confide in someone you know…

Talk to your GP
Dial 999 or go to your nearest Accident and Emergency department (A&E)
Get in touch with your local crisis home treatment team if you have one
Speak to someone who is trained to listen

Useful numbers

Below are some useful numbers…

Crisis Team Bassetlaw 0300 123 1804(7.30am-9pm) 0115 1213 0860(9pm-7.30am)
Samaritans 116123
Nottingham Samaritans 01159 411111
Domestic violence Helpline 0808 800 0340
NHS 24 hour helpline in a crisis 0808 196 3779
Turning Point Mental Health Helpline 0300 555 0730 (9am-11pm 7 days a week)

Information Clinics

Individuals can access 1-2-1 sessions with a mind recovery coach addressing specific issues including debt, welfare, housing, relationships, access to services and support.

Clinics are appointment only via our registration form and are available across Nottinghamshire.

Clinic Locations

Bassetlaw

Please complete the online referral form on the website.

Counselling - Supporting your psychological and emotional wellbeing, helping you to find ways to cope.

Counselling charges £12.50 per session unwaged and £20.00 per session waged

At Nottinghamshire Mind we aim to provide you with a counselling experience that will support you to understand your psychological and emotional well being and to find ways of coping.

We provide a highly professional and ethical counselling and psychotherapy service. Our therapists have all received thorough recognised training and all abide by the Ethical Framework of the British Association for Counselling and Psychotherapy (BACP). This ensures that the service we provide is safe, ethical and confidential

You can find more information on the BACP website about their Ethical Framework

Psychotherapy, or talk therapy, is a way to help people with a broad variety of mental illnesses and emotional difficulties. Psychotherapy can help eliminate or control troubling symptoms so a person can function better and can increase well-being and healing.

Problems helped by psychotherapy include difficulties in coping with daily life, the impact of trauma, medical illness or loss, like the death of a loved one, and specific mental disorders, like depression or anxiety. There are several different types of psychotherapy and some types may work better with certain problems or issue. Psychotherapy may be used in combination with medication or other therapies.

Psychotherapy can be short-term(a few sessions), dealing with immediate issues, or long-term (months or years), dealing with longstanding and complex issues. The goals of treatment and arrangements for how often and how long to meet are planned jointly by the patient and therapist.

Access to Service

Our service is available across the county using digital platforms and telephone. Face to face sessions are available in Mansfield and Worksop. Daytime, evening and weekend appointments are available to suit your needs.

We can work with clients aged 18 and over through self-referral, a GP referral or through other agencies that support you.

Assessment

In a telephone conversation, our coordinator will ask you about your personal circumstances and what is causing you concern. This will help determine if our service is right for you.

At the assessment, you will be asked about your current situation, past experiences, a brief medical history and how you hope to benefit from counselling. If we cannot provide the correct help for you at this time we will do our best to find alternative support.

After the assessment, you will be placed on our waiting list. If you would like any further information about our Counselling Service please contact our main office on 0800 470 0203 and speak to our team for more information.

Digital Support

New Digital Services

Peer support services have been a part of Nottinghamshire Mind for many years now and provide a platform for individuals to share experiences and build support networks, this has proven to improve emotional health, wellbeing and a sense of belonging for both those who deliver and receive support.

Through the current pandemic we’ve encouraged members old and new to take part in our ever growing platform or digital services, empowering some to try something new for the very first time.

At present we offer app based peer support sessions daily Monday to Thursday.

You’ll have the opportunity to feel part of a community, share experiences, feelings and thoughts and build friendships, all of which will promote and support you to maintain positive wellbeing.

Our use of the GroupMe app allows our recovery coaches to promote ideas and approaches that may be helpful to you, such as relaxation tips, exercises, talking therapies and near crisis planning. We also use these session to provide creativity and fun with our Quiz – keeping the brain active , Photography sessions – sharing snaps to brighten your day ….. and much more.

Our Information sessions can also take place digitally on a 1-1 basis should you require a little more support, sessions take place over zoom and allow you the chance to see and communicate with one of our recovery coaches.

Sessions are 30 minute and you don’t need to have your camera switched on but you’ll be able to see our recovery coach, we feel this helps build a better relationship for the client.

If you are interested in any of the services above please contact one of our recovery coaches.

Sarah Carter – Bassetlaw

sarahrc@nottinghamshiremind.org.uk 07398 073844

If the recovery coaches are unable to take your call just leave a short message and they will get back to you.

Voluntary Action Rotherham

The Spectrum Coke Hill Rotherham

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Contact The Spectrum Coke Hill Rotherham

Email: admin@varotherham.org.uk

Phone: 01709 829821

Website: http://www.varotherham.org.uk/

Rotherham Heroes Volunteer Programme

26th March 2020

We are aware that many residents will want to help by supporting their neighbours or others who may be in self-isolation, and that there will be residents in need of help with some tasks who will not be sure who they can turn to. We are working together with Rotherham Council and the Rotherham Together Partnership to help support and coordinate this activity.

ROTHERHAM HEROES VOLUNTEER PROGRAMME

The Rotherham Heroes Volunteer Programme is a borough-wide volunteer programme, co-ordinated by the Rotherham Community Hub to help vulnerable people across Rotherham during the Coronavirus (COVID-19) outbreak.

The Rotherham Community Hub includes Rotherham Council, Voluntary Action Rotherham and other community partners.

WHO CAN SIGN UP?

We want to hear from people who wish to volunteer, and businesses and community groups that can offer help in the coming weeks and months.

We particularly want to hear from community groups and volunteers who can offer help with:

shopping for essentials
tackling loneliness
prescription collection
pet care / dog walking
advice and signposting to support services.

WHAT HAPPENS NEXT?

If you are a volunteer we will match you with a community group who will contact you soon.
If you are a business willing to help we will link you into the local community organisations in your neighbourhood. We will respond as quickly as we can. We will respond as quickly as we can. Response times will be dependent on the number of enquiries we receive.
If you are a representative of a community group we will add you to our database, match you with potential volunteers and provide you with the details of anyone who contacts us requesting support.

Please note, we are currently only asking for volunteers to register. Further details on how residents can request help will be available soon.

STAYING SAFE

We want volunteers and neighbours to be safe whilst you help one another out during this uncertain time. We will be providing guidance on this shortly. In the meantime, please refer to the information below on ‘Protecting Yourself and Loved Ones’.

Sign up to the Rotherham Heroes Volunteer Programme

VOLUNTEER TOOLKIT

An information pack has been designed for community organisations and other partners to help us spread the word and get involved in this vital volunteer programme.

Volunteer Toolkit

Voluntary Action Rotherham provide a comprehensive range of specialist support services to meet your needs: Community Accountancy, DBS Checking Service, Funding and organisational Support, Human Resources, Meeting Room Hire, Office Accommodation, Online Directory, Payroll, Photocopying, Social Prescribing Service, Training Courses

There are a number of ways you can get involved in Volunteering. Either come along for an appointment or apply online. Come along to speak to one of our advisors who will be able to explain what it is all about.

Cosmic Cottage

Goodwill Hall, Retford

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Contact Goodwill Hall, Retford

Email: fun@cosmiccottage.net

Phone: 07929 352753

Website: http://www.facebook.com/cosmiccottage.net

Cosmic Cottage CIC, is a Community Project based in Retford, run by volunteers. We are situated at the Goodwin Hall as an Internet café with a relaxing atmosphere, Customers are able to browse the Internet for fun or information, fill online forms, job search, and renew driving licences and any other government forms.

We help anyone who is unsure about using technologies. Computer advice is available even if you don’t know anything about a computer we can help. We also take referrals from the Job centre and Library, for job searches and CV creating.

There are some useful resource information leaflets available. NCHA Bassetlaw Connect has a drop in for those people having problems with social security or PIP forms also have information about the new universal credit.

We also have printing and photocopy services or just relax in the café and have freshly made food.

COVID19 update 24th August 2020 - We have been asked now several times if we are going to open after the lock down, our answer is YES! As soon as the government has said it is safe to open cafes and public buildings we will be ready. Cosmic Cottage and Goodwin Hall would like to thank everyone who has supported us before the lock down and cannot wait to open and see you all again.
Anyone who bought meal tickets, please keep hold of them we are hoping to put the meal on at a later date, if this is not possible then we will refund you. The people who have paid deposits for stalls, don’t worry again we can reschedule or we can refund. If you have any questions about this please contact us. We miss you all!!
From Goodwin Hall and Cosmic Cottage, Stay Safe and Stay at Home. https://www.facebook.com/cosmiccottage.net/

As a Community project, Cosmic Cottage is a non-profit company and relies on community support and Volunteers. Volunteers are given work experience, working with the public; being reliable, punctual and able to follow instructions to fulfil the role. Training “on the job” is available. Also access to online courses to increase their knowledge is supported.

Recently we have been instrumental in helping two homeless people get a new home so they are no longer living on our streets.

We are much more than a café!!

So if you would like to help or donate we are open every Friday from 9am to 4pm. We would love to see you.

Qualified teacher in attendance. Disabled access and toilets.

The Silver Line

Head office Tavis House 1-6 Tavistock Square, London

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Contact Head office Tavis House 1-6 Tavistock Square, London

Email: wellbeing@thesilverline.org.uk

Phone: 0800 470 80 90

Website: https://www.thesilverline.org.uk/

The Silver Line Helpline is the only national, free and confidential helpline for older people open 24 hours a day, 7 days a week and 365 days a year. We offer information, advice and friendship through our helpline and services.

VOLUNTEER WITH US and make a difference to an older person's life. Contact The Silver Line today on volunteering@thesilverline.org.uk or 020 7224 2020.

Coronavirus: what you need to know

Coronavirus is a virus that affects the lungs and airways. There are some important steps you should take to help protect yourself and reduce the risk of coronavirus spreading.

Coronavirus causes an illness called COVID-19. Most people who catch it will only have mild symptoms, but some people may need to be treated in hospital.

The symptoms of coronavirus are a cough, a high temperature and shortness of breath. But those symptoms are very common, so if you have them it doesn’t necessarily mean you have coronavirus.

The Government has said everyone must follow social distancing measures.

Go to GOV.UK to help you understand what you should and shouldn’t do.

There are some people who are more at risk from coronavirus, such as people who are over 70, those with an underlying health condition or those who are pregnant. It’s particularly important they follow the Government’s advice and avoid close contact with other people.

The Government is also advising people to stay home for 7 days if they live alone, or 14 days if they live with other people, if they or someone they live with have either or both of the following:

A high temperature.
A new, continuous cough.

You don’t need to tell the NHS if you’re staying at home. If you still have symptoms after 7 days, or think you need medical care, call NHS 111 for help. Don’t go to your doctor’s surgery or hospital – call 111.

Because COVID-19 is a new illness, we don’t know everything about it yet. But by taking some simple, effective measures, we can all reduce our risk of catching it or transmitting it to other people.

The best thing to do to reduce the risk of getting or spreading coronavirus is to stay at home, and wash your hands regularly.

You should wash your hands:

more often than you would normally
for at least 20 seconds, or for two rounds of the song ‘Happy Birthday’
before you eat or handle food
after you come home from being outside
after sneezing, coughing or blowing your nose
before touching your eyes, nose or mouth.

Watch this video from the NHS on how to wash your hands effectively.

If you’re feeling worried about coronavirus

It’s completely understandable to be concerned about coronavirus and the impact it might have on you and those you care about, particularly if you’re living with health conditions.

Try to stay calm and keep following good hygiene practises like washing your hands regularly.

Have a look at Age UK’s information on coronavirus

Action for Blind People

RNIB College Radmoor Road Loughborough Leicestershire

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Contact RNIB College Radmoor Road Loughborough Leicestershire

Email:

Phone: 0303 1239999

Website: http://www.rnib.org.uk/who-we-are/action-for-blind-people

COVID19 update 20th July 2020

Call the RNIB Helpline on 0303 123 9999 from anywhere in the UK and get the information and support you need. Where appropriate, calls will be referred to the specific services required across England, Northern Ireland, Scotland or Wales.

Our Helpline is your direct line to the support, advice, and products you need to face the future with confidence. If you or someone you know has a sight problem, our specialist advice workers can help.

Contact the RNIB Helpline

Get in touch today

Find out all the different ways the RNIB Helpline can support you by phone or email.

Telephone: 0303 123 9999 open from 8am - 8pm weekdays and 9am - 1pm Saturdays.

Email: helpline@rnib.org.uk

How the Helpline can support you

We aim to help you with any questions or enquiries you have by offering the following services, which are all available through the Helpline.

In depth advice and support

Our friendly Advice Service team are here to provide a listening ear and are trained to give specialist advice to anyone affected by sight loss.

Understanding eye health and eye conditions

Get information on a particular eye condition, the effects and what can be done to help with help from our Eye Information Service

Benefits appeals, community care and discrimination

If you need any information on legal rights, our dedicated Legal Rights Service can give you advice and, where possible, formal representation.

Emotional support and counselling

If you’re finding it hard to come to terms with feelings about sight loss, our trained counsellors are here to listen and offer support.

Benefits, Consessions and Tax advice

Get in touch with the Tax Advice Service if you need any help with tax and benefit issues, including Blind Person’s Allowance.

Make friends and socialise

Take part in our telephone social groups offered by RNIB Talk and Support to help make new friends.

Get tech savvy

Find out how technology can transform your life whether you’re blind or partially sighted.

Explore reading choices

If you're struggling to read because of your sight we've got plenty of reading solutions, whatever your tastes and reading preferences.

Get advice on products

Advice on products that support independent living, both in the home and out and about.

*Calls cost no more than a standard rate call to 01 or 02 numbers and count towards any inclusive minutes in the same way as 01 and 02 calls. The price of calls varies between different service providers, including between landline and mobile companies.

Please note that we record all our calls for training and quality purposes.

Framework Housing Association- Brighter Futures

2 Queen Street, Worksop, Notts

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Contact 2 Queen Street, Worksop, Notts

Email: bassetlawnass@frameworkha.org

Phone: 0115 850 4014

Website: http://www.frameworkha.org/framework_near_me/1473_brighter_futures

Especially in a pandemic we believe everyone has the right to a better future.

Brighter Futures provides housing-related support for people in Nottinghamshire, who have a range of support needs and are at risk of losing their homes.

The service can support people who;

• have been assessed by Adult Health & Social Care but are ineligible for statutory services

• have a history that shows they might put their accommodation at risk without intervention and support

• have a need that is likely to require longer term but low level housing- related support.

We work with people who have a wide range of support needs, such as Autism, learning disabilities, Asperger’s or following a brain injury, or where they don’t meet the criteria for statutory adult social care, among others.

The service will be really flexible and service users will be able to have a say in how they are supported and what their needs are. We can help with finding accommodation, accessing specialist services, budgeting and claiming benefits among many other things.

We can offer support in a range of ways, which could include in own homes and in the community, to help maintain independence. The support is linked to the service user and not their tenancy, so if they move within Nottinghamshire we can continue to support them.

Based on the application, assessment and feedback that we receive from an agency, a member of the team will decide whether this service will be beneficial or not. If so they will be in contact within ten days of the referral.

If you would like to speak to anyone at Framework about the Brighter Futures service, you can contact the services in the areas below:

Bassetlaw - 2 Queen Street, Worksop, Notts, S80 2AN
Tel: 0115 8504014
Email: bassetlawnass@frameworkha.org

Ashfield - Outram Street Centre, Outram St, Sutton in Ashfield, NG17 4AX
Tel: 01623 675418
Email: ashfieldnass@frameworkha.org

Mansfield - The Heath Community Centre, Fritchley Court, Oak Tree Lane Estate, Mansfield, NG18 3QE
Tel: 01623 675402
Email: mansfieldnass@frameworkha.org

Newark and Sherwood - The Exchange, 38 Waterlane, Newark NG24 1HA
Tel: 0115 850 4155
Email: newarknass@frameworkha.org

South Notts - Val Roberts House, 25 Gregory Boulevard, Nottingham NG7 6NX
Tel: 0115 970 9581
Email: southnottsnass@frameworkha.org

Worksop Bridge Street Boots Pharmacy

24-26 Bridge Street Worksop Nottinghamshire

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Contact 24-26 Bridge Street Worksop Nottinghamshire

Email:

Phone: 01909 472144

Website: https://www.boots.com/health-pharmacy

Pharmacy:
Mon	08:30 - 17:30
Tues	08:30 - 17:30
Wed	08:30 - 17:30
Thurs	08:30 - 17:30
Fri	08:30 - 17:30
Sat	08:30 - 17:30
Sun	Closed - Closed

Pharmacy services

(NHS) Emergency contraception
(NHS) Seasonal flu vaccination service
(NHS) Supervised consumption of medicines
(Non-NHS) Emergency contraception
(Non-NHS) Emergency supply of medicines
(Non-NHS) Inhaler technique service
(Non-NHS) Seasonal flu vaccination service (not at risk groups)
(Non-NHS) Stop smoking service
(Non-NHS) Weight management
Appliance dispensing
Appointment booking available for consultations
Body Mass Index (BMI) Machine
Boots Macmillan Information Pharmacist
Cystitis Test and Treat Service
Electronic Prescription Service
Emergency Contraception
In Store Malaria Prevention Service
Inhaler Recycling Scheme
Inhaler recycling
Medicines Check Up
Medicines use review (MUR) service
Multi-lingual staff
New Medicine Service
Prescription collection from local General Practices
Prescription delivery service
Prescriptions Direct
Private consultation room
Public Health
Repeat Prescription Service
Winter Flu Jab Service

Silver Letters - Silverline

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Contact

Email:

Phone: 0800 470 80 90

Website: https://www.thesilverline.org.uk/

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week.

The helpline number is: 0800 4 70 80 90.

We also offer telephone and letter friendship schemes where we match volunteers with older people based on their interests; facilitated group calls; and help to connect people with local services in their area.

The Silver Line Helpline
The Silver Line is the only confidential, free helpline for older people across the UK open every day and night of the year. Our specially-trained helpline team:

Offer information, friendship and advice.
Link callers to local groups and services.
Offer regular friendship calls.
Protect and support older people who are suffering abuse and neglect

68% of calls to the helpline are made at night and weekends.

Who can call the helpline
The Silver Line is a helpline for older people.

We have no strict age limits but most people we speak to are over 55. So, if you think it’s for you, it’s for you.

All helpline calls are free
The Silver Line Helpline is free to callers.

All costs of calls are covered by The Silver Line. We rely entirely on donations from organisations and people who care about the welfare and safety of older people. Find out more about how to support The Silver line here.

All helpline calls are confidential
The Silver Line is a confidential helpline.

Callers are free to express their feelings, and describe their lives honestly, and can trust us to respect their privacy.

In cases of abuse or neglect, with the callers’ permission, we will involve specialist safeguarding organisations such as Action on Elder Abuse or the appropriate social services team.

Silver Line Scotland
From February 1, 2017 all calls from across the UK will be answered by our helpline team in Blackpool. We will continue to refer any requests for advice and information from people living in Scotland to Age Scotland between 9-5pm Monday – Friday.

Scottish helpline callers, people with Silver Line Friends, and our volunteers, will be supported by our head office and helpline team and our Nations Manager who is based in Scotland.

To find out more about our Blackpool based helpline hub, please click here

Silver Line Telephone Friends
If callers would like to be put in touch with a Silver Line Friend, they can enjoy a regular weekly friendship telephone call. Silver Line Friends are volunteers who have contacted The Silver Line because they enjoy talking to older people.

Calls are free for both parties, as costs are covered by The Silver Line through donations.

We match the older person to like-minded volunteers, based on their interests and preferences. It is not a counselling service and Silver Line Friends will not meet, or know the telephone numbers of the people they speak to.

Silver Letters
Telephone friendship schemes are not suitable for everyone. We created the Silver Letters scheme for people who are hearing impaired, and would like a Silver Line Friend, as well as those who just prefer the written word.

Silver Letters are a regular exchange of correspondence between an older person and a Silver Line Friend. All postage is free for both parties, and sent via our mail centre, so costs are covered by The Silver Line.

We match older people to like-minded volunteers. It is not a counselling service and Silver Line Friends will not meet or know the address of the people they write to.

Silver Circles
Silver Circles are facilitated group telephone calls where people with shared interests can discuss topics that interest them with a wider group. This is enjoyed by people who would like to speak with more than one person at a time.

Calls are free for people taking part, as costs are covered by The Silver Line.

Silver Connects
The Silver Connects team provides older people with more intensive support, advice, and help with connecting to local services. Since launching in November 2015, the team has worked on issues ranging from housing and health issues, to finding lunch clubs and even financial concerns.

Find out about more about volunteering opportunities with The Silver Line here.

Combat Stress

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Contact

Email:

Phone: 0800 138 1619

Website: https://www.combatstress.org.uk/

COVID19 update 24th August 2020 -

With the Government advising the public to avoid non-essential travel following the outbreak of COVID-19 (Coronavirus), we are asking that visitors do not attend any of our treatment centres. This includes veterans, who will receive their treatment and support off-site.

Our 24-hour Helpline 0800 138 1619 will remain open to provide confidential advice and support to veterans and their families.

Self-Help guides and tools for veterans during this difficult time are now available on our website.

>> CLICK for COVID-19 Self-Help guides.

Treats conditions such as Post Traumatic Stress Disorder (PTSD), depression and anxiety disorders. Services are free of charge to the Veteran, and provides a dedicated service for Veterans whose mental health condition is often complex and long term.

If you're a veteran worried about your mental health, we can help.

Here are some symptoms you may recognise if you've had traumatic experiences:

Work-related or relationship problems
Feeling numb and empty
Feeling suicidal
Self harm and self-destructive tendencies
Avoidance of people and places
Panic attacks/anxiety/depression/mood swings
Feeling isolated
Frequent periods of withdrawal into oneself
Nightmares/flashbacks/insomnia
Anger or aggressive behaviour
Feeling distrustful and suspicious/blaming others
Misuse of alcohol/drugs/gambling and/or food
Seeking out high-risk/dangerous pursuits.

Our life-changing treatment is on hand for you.

Visit our website for more information www.combatstress.org.uk

If you’re currently serving or have served in the UK Armed Forces, you can call our 24-hour mental health helpline. If you’re a family member or carer worried about the mental health of a loved one, or need to talk to someone yourself, you can call the helpline too.

The helpline is available 24 hours a day, 365 days a year.

Veterans and their families can call 0800 138 1619.

Serving personnel and their families can call 0800 323 4444.

You can also text on 07537 404719 and email helpline@combatstress.org.uk standard charges may apply for texts, please check with your provider.

Combat Stress and our helpline are not crisis services. If you are in an emergency situation, and need urgent support please call the emergency services via 999 or the Samaritans via 116 123.

Time To Change - Mental Health Support

Time To Change 15-19 Broadway LONDON

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Contact Time To Change 15-19 Broadway LONDON

Email: info@time-to-change.org.uk

Phone:

Website: https://www.time-to-change.org.uk/

Supporting someone during Covid-19

Checking in on your family, friends and colleagues is always important. But as the coronavirus pandemic continues, this is more important than ever.

Lots of us have felt worried about the coronavirus pandemic, and everyone will feel differently about the changes to lockdown restrictions.

If someone’s feeling anxious or worried, you don’t need to be an expert on mental health to support them. Think about using our three top tips:

1) Check in

If someone doesn’t feel ready to meet face-to-face, picking up the phone, having a video call, starting a group chat or messaging someone on social media lets them know you are there to talk and ready to listen.

2) Listen and reflect

Whether you have a mental health problem or not, this will be a challenging time for our mental health and wellbeing. If someone opens up to you, remember that you don't need to fix things or offer advice. Often just listening, and showing you take them seriously, can help someone to manage.

3) Ask questions

Ask how people are managing, and ask again if you're worried they aren't sharing the full picture. Asking again, with interest, can help someone to open up and explore what they're feeling.

If you are in need of mental health advice and information in relation to Covid-19, our partners Mind and Rethink Mental Illness have a number of resources at the bottom of our web page.

General enquiries

The Time to Change team is currently working from home in line with Government advice on Covid-19. This means we are unable to respond to calls, voicemails or post. To get in touch, please email our team.

Email: info@time-to-change.org.uk

Time to Change is a growing social movement working to change the way we all think and act about mental health problems. We've already reached millions of people and begun to improve attitudes and behaviour.

Despite the progress we’ve made, we know that many people still don’t consider mental health relevant to them. They don’t believe mental health problems are likely to affect them or people they know.

But the reality is that mental health can affect anyone. Statistically, 1 in 4 of us will experience a mental health problem in any given year. That’s why our work is so important. No one should have to fear being treated differently because of a mental health problem.

If you're looking for individual advice, information or support for you or someone else, unfortunately Time to Change can't provide that but there are lots of people who can - visit our Mental health help and support services page for a list of numbers to call.

Opportunity And Change

Framework Dukeries Business Centre, 31-33 Retford Road, Worksop S80 2PU

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Contact Framework Dukeries Business Centre, 31-33 Retford Road, Worksop S80 2PU

Email: opportunityandchange@FrameworkHA.org

Phone:

Website: http://www.opportunityandchange.org/

Coronavirus: how we are supporting participants during the pandemic

Since March 2020 the Coronavirus pandemic has given rise to an unprecedented situation, affecting the lives of us all and resulting in the closure of key services and support agencies. During this time the health, safety and wellbeing of Opportunity and Change participants remains our priority, and the partnership has been working tirelessly to ensure that participants remain supported.

We are continuing to accept new referrals; offering a remote induction to the project and telephone/online support until we are in a position to fully assess participant eligibility and resume face-to-face contact.

The project is responding to the crisis in the following ways:

All face-to-face appointments have been replaced with telephone and online support (e.g. Zoom, WhatsApp, email, etc.)

Frequency of contact has increased; Navigators are checking-in more often to help reduce feelings of isolation

Up to date resources are being shared, including: mental health tools, online training courses and financial support

Participants accessing counselling services have been able to continue to do so via phone or using a virtual meeting platform

Participants who are missing their weekly Skills Plus for Change sessions are being offered alternative support online

Navigator support has adapted to meet the practical needs of participants; ensuring they have access to food parcels, toiletries, utilities and delivering prescriptions where necessary

What is Opportunity and Change?

Opportunity and Change is a support programme for people with multiple and complex needs throughout Derby, Derbyshire, Nottingham and Nottinghamshire. Our programme is being delivered by local organisations working together, with a range of experience of working with people with multiple and complex needs.

We aim to support people achieve stability and provide access to mainstream services. We work with individuals to create a tailored package of support that will assist with a range of needs including accommodation, mental healthcare and education.

We are part of the national Building Better Opportunities programme funded by the Big Lottery Fund and the European Union through its European Social Fund. It is being managed by Framework, a charity and housing association dedicated to helping homeless people, preventing homelessness, and promoting opportunities for vulnerable and excluded people.

Age Concern - Chesterfield

South Lodge Boythorpe Avenue Chesterfield

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Contact South Lodge Boythorpe Avenue Chesterfield

Email: co@ageconcernchesterfield.co.uk

Phone: 01246 273333

Website: https://www.ageconcernchesterfield.co.uk/

COVID UPDATE

We are living through different and difficult times due to the COVID-19 virus, below are some agencies across the county and in Chesterfield who are offering support services to those who need help because they have been told to stay in due to health issues or are self-isolating.

If you need help with the collection of prescription or shopping contact:-

Organisations that will offer support:-

Age Concern Chesterfield and District
01246 273333
Telephone Befriending Service
Email enquiries@ageconcernchesterfield.co.uk

Age UK Derby and Derbyshire

Head Office phone number:
01773 766922

Information and Advice phone number:
01773 768240
Email: administration@ageukdd.org.uk

Telephone Befriending Service

The Telephone Befriending Service is a community based telephone befriending & support service which provides a link to a trained volunteer up to three times a week.

This FREE service is for Older People who are socially isolated or lonely.

The Befriending Service Line offers a friendly chat with someone who can summon help if it is required. Wherever possible we link service users with volunteers who share similar interests in the hope friendships can be formed.

The Telephone Befriending Service can also be a way of helping an Older Person in a crisis e.g. someone recently bereaved, feeling depressed and unsure about the future, by giving emotional support during our The Telephone Befriending Service involvement.

We have achieved the National Council Voluntary Organisations Mentoring & Befriending Approved Provider Standard Award.

What is active age?

Active Age is a community based befriending service. It is for anyone who is over 55 and will enable them to access and attend local groups and activities in their area to help them to explore old or new interests and form new friendships within their own community.

Loneliness can have a significant impact on a person’s wellbeing and is often associated with later life. As you get older it’s common to find that your social circle starts to shrink.

Loneliness can have a devastating impact on our lives and can be a significant cause of depression, impact on physical health and also dementia. There are however ways we can make sure we stay connected with the people in our communities around us as we get older.

Loneliness and isolation does not just affect people who live alone

This FREE service is for older people who are socially isolated or lonely but not necessarily living alone.

It covers the areas of Chesterfield, North East Derbyshire and Bolsover.

Support for Armed Forces Personnel

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Email:

Phone:

Website: https://www.bassetlaw.gov.uk/community-and-living/support-for-armed-forces-personnel/support-for-the-armed-forces-community/

Armed Forces Day 2020

The Armed Forces Day flag has been proudly flying in Worksop and Retford market squares all week.

We would like to thank all members of the Armed Forces past and present for their service to our country and in our communities.

This year we celebrate our #MercianWarriors, past and present, and are grateful for all they have achieved this year through their continued selfless commitment and dedication to serve the nation. Working alongside NATO partners and other allies, they continue to deliver security at home and abroad. Adaptable and ready, most recently regular and reserve soldiers of The Mercian Regiment have been deployed across the country, assisting with the delivery of self-administered COVID-19 tests to those in need.

Leaving the armed forces can have a huge impact on your life and your family. Not only must you find a new job and housing, but also settle your family into schools, jobs and social activities.

A wide range of services are available from Bassetlaw District Council and our partner organisations that can help with your resettlement.

Bassetlaw District Council has marked its support for the local services community by adopting an Armed Forces Community Covenant.

The covenant is a voluntary statement of mutual support between a civilian community and its local armed forces representatives. It not only recognises the contribution of serving personnel, their families and veterans but importantly it identifies practical ways the Council can help them access support to help them adjust to life after leaving the services.

In turn, the armed forces promote ties with the local community and offer support wherever they can.

Other partners and local groups, have also signed up to the principles in the Community Covenant, including Nottinghamshire Police, local NHS services, Nottinghamshire Fire & Rescue, Job Centre Plus, and BCVS on behalf of local voluntary and community services.

You can read the Bassetlaw Community Covenant for additional information.

There are a range of national and local support services listed here. There are also local organisations that welcome ex forces personnel and their families to join them.

The Armed Forces Champion for Bassetlaw is Councillor Tony Eaton.

A range of support services are also available from local and national organisations that will help to get you settled in to civilian life.

Royal British Legion

Royal British Legion (RBL) provides practical care, advice and support to serving members of the Armed Forces, veterans of all ages and their families. The RBL run the Poppy Calls Handy Person Service which provides a service for small household repairs and minor adaptations around the home.

Looking for a job or training? Need advice about resettlement? Trying to work your way through the pensions minefield? You'll find a whole range of useful guides and contacts are available via the Royal British Legion's Civvy Street Website.

Soldier, Sailors, Airmen and Families Association

Soldier, Sailors, Airmen and Families Association (SSAFA) provide financial, practical and emotional assistance to anyone that is currently serving or has ever served in the Army, Navy or RAF and their families. The local branch can be contacted on:

Nottingham
- Telephone: 0115 9781623
- Email: nottinghamshire@ssafa.org.uk
South Yorkshire
- Telephone: 07941 361210
- Email: south.yorkshire@ssafa.org.uk

Service Personnel and Veterans Agency

Veterans UK provides a range of services including a veterans advice helpline, a welfare service that will provide a dedicated caseworker to assist veterans and their families, links to other veteran charities offering advice and details of how to contact local veterans advisory and pensions committees who provide support to war pensioners and war widow(ers).

Joint Service Housing Advice Office

The role of Joint Service Housing Advice Office (JSHAO) is to provide specialist housing information and evidence to encourage service personnel (and their dependants) to consider their civilian housing options and assist the transition into civilian life.

Shelter

Shelter, the housing end homelessness charity provide specialist advice to Armed Forces and Ex-Services personnel.

Army Families Federation (AFF)

The Army Families Federation (AFF) is independent of the Army and offers confidential advice on a range of welfare issues including money matters and family life. AFF works at a local level directly with families and local command.

MOD Army

The MOD Army provides details on a range of welfare issues including deployment support for families, legal assistance and a dedicated Forcesline for confidential guidance.

Naval Families Federation

The Naval Families Federation lists organisations and charities that can help with a range of welfare issues, including bereavement and disability needs.

Royal Navy Equality & Diversity

The Royal Navy Equality & Diversity pages provides information to help serving personnel facing bullying, harassment or stress.

Help for Heroes

Help for Heroes can provide swift financial assistance and a long term support network. Our whole focus is supporting you and your family on the road to recovery.

Royal British Legion - Retford Branch
The Branch meets at 19.30hrs on the first Monday of every month at the Babworth Sports & Social Club in Retford DN22 7NJ.
Royal British Legion - Worksop Branch
The Branch meets at 19:30hrs the last Thursday of every month at: Kilton Forest Golf Club ,Blyth Road, Worksop, S81 0TL
Worksop Breakfast Club (WBC)
A group of veterans from Her Majesty's Armed Forces
Meets 10.00am -12noon every Saturday
at Yates, Victoria Square, Worksop. S80 1DX

Contact: Ian Hollis or Michelle Smith
Retford Breakfast Club (RBC)
A group of veterans from Her Majesty's Armed Forces
Meets 9.00am every Saturday
at the King and Miller, North Road, Retford. DN22 7XW

Contact: Denis Scaife
Email: retfordbreakfastclub@gmail.com

Looking for a job or training? Need advice about resettlement? Trying to work your way through the pensions minefield? You'll find a whole range of useful guides and contacts are available via the Royal British Legion's Civvy Street Website.

The Royal British Legion (RBL) provides practical care, advice and support to serving members of the Armed Forces, veterans of all ages and their families. The RBL run the Poppy Calls Handy Person Service which provides a service for small household repairs and minor adaptations around the home.

Soldiers, Sailors, Airmen and Families Association (SSAFA) provide financial, practical and emotional assistance to anyone that is currently serving or has ever served in the Army, Navy or RAF, and their families.

Bassetlaw Citizens Advice Bureau provides a dedicated Money and Benefits advice service for veterans across Bassetlaw.

The Service Personnel and Veterans Agency is responsible for pay and pensions provision.

Finchale Veterans Service is a specialist training college which hosts a veterans support network and produces a Directory of Services. Finchale was founded in 1943 as a rehabilitation and resettlement centre for disabled servicemen.

Nottinghamshire County Council - Scam Prevention

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Contact

Email:

Phone: 0300 500 80 80

Website: https://www.nottinghamshire.gov.uk/business-community/trading-standards/consumer-advice/scams

Scams

Scams affect the lives of many people across Nottinghamshire. They come in many forms and it is impossible to know about all of them.

Anyone can fall for a scam, but some people are more vulnerable due to their circumstances and are therefore more likely to be targeted by criminals. People who lose money to scams often also experience loneliness, shame and social isolation. There is no need to feel ashamed, there are agencies that can provide help and advice.

People who reply to scams aren't stupid. We know that the criminals are very clever and know what to say to get money out of anyone. Once someone has replied once, we know that their contact details are passed on to other criminal gangs and they will then receive other scams.

Some scams are specifically targeted at businesses, for example publishing scams. Some information about business scams can be found on the Business Companion website.

Our Trading Standards team works with many organisations including Citizens Advice, Nottinghamshire Police and the Alzheimer’s Society to raise awareness of the issues around scams and provide advice and support.

If you are a carer or have an older relative, please be on the lookout for any signs that they have been scammed. Each situation is different but typical signs could include:

if you have elderly relatives, friends or neighbours, you can help protect them from scams by becoming a Friend Against Scams. This is a national scheme which is free to join and includes an online awareness session or local workshop event
receiving lots of unwanted calls
unusual transactions on bank statements
becoming unwilling to go out (just in case they miss the next phone call telling them what they have won)
no money to buy food / pay bills
lots of mail about prize draws, lotteries, or unwanted catalogues
unwilling to throw any old post away.

If you receive a phone call or letter that causes you concern, talk about it with a friend. Share your concerns. They may have received it too. It's always worth talking to your bank and letting them know your concerns.

Types of scams

Scams can fall in to some broad categories and here are some examples:

Doorstep: People call at your door telling you that a roof tile is loose, your driveway needs repairing, they can cut trees down cheaply, try to sell you a mattress or some fish etc. Find out more about doorstep callers.
Telephone: Phone calls telling you that you need to pay an urgent bill and requesting your bank details, companies offering services to reduce you unwanted phone calls.
Online: 'Copycat' websites selling services that are either free or cheaper via the official Government route.
Post: Letters informing you that you have won a prize, psychics telling you they can predict harm is coming your way and for a fee they can protect you, catalogues promises you a prize if you place another order quickly.

Scam Marshals

If you receive lots of scam mail, you can help take a stand against scams by becoming a Scam Marshal. Scam Marshals share their own experiences by sending in their scam mail to a national team who use it to fight scams. You can register yourself or on behalf of someone else.

Useful information

Consumer advice and information

View a video about scams by Friends Against Scams
Information Commissioner: advice on nuisance telephone calls
Think Jessica website: protecting elderly and vulnerable people from scams which come through the postal system and criminals who contact them by telephone
The Silver Line Helpline (helpline for older people): 0800 4 70 80 90
Citizens Advice Consumer Service or call 0808 223 1133 for further advice or help for a relative
A to Z of fraud on Action Fraud website
Find out about neighbourhood watch schemes in your area or how to set up your own scheme.

Doorstep callers

We advise you never to buy goods or services from a trader on your doorstep.

Don’t answer your door if you are not expecting a caller. If the person needs to contact you urgently, they will put a note through your door or have your contact details and be able to contact you via other means.

If you are expecting a caller:

use a window or a door viewer to see who the caller is
check the identity of the caller. Do not let the caller into your house until you have verified their ID
do not rely on the number they give you as it may not be genuine. Verify their identity by ringing their employer using the telephone number listed in the phone book or look for the number on a bill
if you have any concerns or suspicions then ask the caller to leave, close and lock your door. If the caller will not leave and tries to gain entry then call the Police on 999.

CONTACT US ON: 0300 500 80 80 Monday-Friday 8am-6pm.

Stay Safe & Well this Winter

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Email:

Phone:

Stay safe and well this winter….

This year has been like no other. Normally, many of us would take time to visit our older relatives, friends and neighbours as winter approaches to ensure they are safe and well. However, under the current COVID-19 restrictions we now have to do things a little differently. Even though we may not always be able to pop round for a cuppa at the moment, it is really important that we still check in with vulnerable people by phone, text or online chat.

Visitt: winter warmth advice available online.

There is also a section about staying steady which includes top tips on preventing a fall: www.nottinghamshire.gov.uk/falls

‘Get Up and Go’ guides, are packed with lots of useful information including how to reduce the risk of trips and falls in the home and what to do if someone has a fall. Contact Nottinghamshire County Council on 0300 500 80 80 if you would like to get a free copy of the guide. If you are unable to check the risks in your own home, Nottinghamshire Fire and Rescue Service may be able to organise a safe and well visit. This includes a discussion about falls and other potential risks. Find out how to make a referral or phone 0115 8388100.

You may also be concerned about your own health. Unfortunately, getting older can affect our balance, muscle strength and bones – it’s the same for everyone, particularly if you are over 75. But we can all protect our independence for longer by taking some simple steps. The fear of falling may mean that you would rather stay inactive in case you hurt yourself.

However, the evidence shows that long periods of sitting down can do more damage. By doing regular exercise and stepping up your daily activity, you can help to improve your balance and muscle strength. The recommended amount is 30 minutes five times a week. Gardening, housework, cycling and walking all count towards this total. Experts also advise two muscle strengthening sessions a week for the over 65s.

If you’re struggling to get out to exercise during the winter months, you can sign up to free virtual strength and balance classes for the over 55s by visiting Your Health Your Way and clicking ‘refer today’ or phone 0115 772 2515.

There are also other virtual groups and classes continuing across the county so there are opportunities to stay active and connected to others during these challenging times. If you are feeling lonely and would like support getting in touch with local groups and networks, the Connect service can help. If you want information about this service, other ways to stay independent or what types of support are available, then please visit Nottinghamshire County Council’s website or phone 0300 500 80 80.

So, although we can’t do all the things we normally love, it’s important to try to stay positive, stay active, get support when you need it and look out for each other.

Stay safe and well this winter.

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Singing for the Brain - Alzheimer's Society (Bassetlaw)

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Contact

Email:

Phone: 0115 934 3811

Website: https://www.alzheimers.org.uk/support-services/Nottingham+Local+Service+Office/Singing+for+the+Brain+online+-+Worksop+(Bassetlaw)

THE CIVIC CENTRE IS CURRENTLY CLOSED UNTIL FURTHER NOTICE DUE TO COVID 19. ALL 2020 GROUPS AND ACTIVITIES ARE SUSPENDED.

Singing for the Brain

Singing for the Brain brings people affected by dementia together to sing a variety of songs they know and love, in a fun and friendly environment. We also do fun vocal exercises that help improve brain activity and well-being.

Coronavirus pandemic – Singing for the Brain online or by phone

Due to the coronavirus pandemic, we are sadly unable to come together end enjoy our singing sessions in person. So, we are offering a virtual Singing for the Brain service - either over the internet using Zoom or over the phone (Ring and Sing).

Previous sessions were at the Civic Centre in Carlton-in-Lindrick but will not resume until at least May 2021. If you wish to join the online virtual sessions during Covid please contact the Nottinghamshire branch of Alzheimer's Society on 0115 934 3811.

If you’re already part of a group, please contact your local Singing for the Brain leader or group co-ordinator for more details.

If you are not a group member or do not have contact details, you can search our dementia directory by adding your location and searching activities and social groups. If you can’t find a local service please call our support line on 0333 150 3456 or search for your local office.

Please note, your local office might be closed, but your local team will have left instructions of who to contact if it is.You can also visit our website below.

Singing for the Brain | Alzheimer's Society

Join other people with dementia and express yourself by singing

Did you know that singing can improve your brain activity, wellbeing and mood? You don’t need to be a good singer to benefit.

Join us to:

do fun vocal warm-ups and sing a wide variety of familiar and new songs
express yourself, feel positive and make new friends
feel supported by our skilled, compassionate and experienced staff who are available to support you with anything you need.

100% of people who go along to Singing for the Brain sessions say they’ve improved their life in some way.

Join our online singing group where you can meet new people in a friendly, fun and social environment. Singing can improve your brain activity, wellbeing and mood. You don’t need to be a good singer to benefit. Join us for fun vocal warm-ups and sing a wide variety of familiar and new songs in a supported environment. The group is hosted by our skilled, compassionate and experienced group leaders.

Monday	08:30-18:30
Tuesday	08:30-18:30
Wednesday	08:30-18:30
Thursday	08:30-18:30
Friday	08:30-18:30
Saturday	Closed
Sunday	Closed

Telephone - 0300 020 0093 (charged at local rate)
	Minicom - 0300 456 2364
	Text - send the word 'pohwer' with your name and number to 81025
	Email - yourvoiceyourchoice@pohwer.net
	Skype - pohwer.advocacy 8am to 6pm Monday to Friday
	Fax - 0300 456 2365
	Post - PO Box 14043, Birmingham, B6 9BL

Advice

Bassetlaw Action Centre

Canal Street Retford Nottinghamshire

Bassetlaw Action Centre

Tuxford Mine of Information

Tuxford Mine of Information, 2 Market Place, Tuxford, Newark, Nottinghamshire,

Tuxford Mine of Information

Bassetlaw Citizens Advice

The Annex Queen's Building Worksop

Bassetlaw Citizens Advice

Home from Hospital in Bassetlaw Royal Voluntary Service

Royal Voluntary Service C/O Royal Voluntary Service Shop Bassetlaw Hospital Blyth Road, Worksop Nottinghamshire

Home from Hospital in Bassetlaw Royal Voluntary Service

National Alzheimers Society

Alzheimer's Society, 43-44 Crutched Friars, London

National Alzheimers Society

Carers Federation

Christopher Cargill House 21-23 Pelham Road Nottingham

Carers Federation

Independent Age UK

London Based

Independent Age UK

Adult Social Care- Nottinghamshire

Adult Social Care- Nottinghamshire

Aurora Wellbeing Centre

The Old Library Memorial Avenue Worksop

Aurora Wellbeing Centre

Tuxford Medical Centre

Faraday Avenue Tuxford Newark

Tuxford Medical Centre

Society of Later Life Advisers

Society of Later Life Advisers PO Box 590 Sittingbourne Kent

Society of Later Life Advisers

The Society

Survivors Helping Each other (SHE)

1 Byron Street Mansfield Nottinghamshire

Survivors Helping Each other (SHE)

Keeping Warm at Home - Warm front Scheme

Keeping Warm at Home - Warm front Scheme

Bassetlaw Hospice Day Care Unit

Bassetlaw Hospice Cedar House North Road Retford

Bassetlaw Hospice Day Care Unit

Age UK

Unit 1 Ten Pound Walk Doncaster

Age UK

Nottinghamshire MIND

6 Hardy Street Worksop

Nottinghamshire MIND

If you are struggling to confide in someone you know…

Below are some useful numbers…

Information Clinics

Clinic Locations

Counselling - Supporting your psychological and emotional wellbeing, helping you to find ways to cope.

Counselling charges £12.50 per session unwaged and £20.00 per session waged

Access to Service

Assessment

Digital Support

New Digital Services

MHA Communities, South Yorkshire and Bassetlaw

MHA Communities - South Yorkshire & Bassetlaw MHA Southcroft Flat 40, 33 Psalter Lane Sheffield

MHA Communities, South Yorkshire and Bassetlaw

Services for older people in South Yorkshire

Voluntary Action Rotherham

The Spectrum Coke Hill Rotherham

Voluntary Action Rotherham

Rotherham Heroes Volunteer Programme

ROTHERHAM HEROES VOLUNTEER PROGRAMME

WHO CAN SIGN UP?

WHAT HAPPENS NEXT?

STAYING SAFE

VOLUNTEER TOOLKIT

There are a number of ways you can get involved in Volunteering. Either come along for an appointment or apply online. Come along to speak to one of our advisors who will be able to explain what it is all about.

Sheffield Area Kidney Association

SAKA, 2 Moss Grove, Hackenthorpe, Sheffield

Sheffield Area Kidney Association

The Well CAP Course (Christians against Poverty)

The Well Hospital Road Retford

The Well CAP Course (Christians against Poverty)

Royal Voluntary Service (Nottinghamshire)

Royal Voluntary Service, The Crossing, Newcastle Street, Worksop, S80 2AT