The Council's Homelessness Service provides advice, assistance and support to individuals and families who are homeless or likely to become homeless.

We welcome between 60-90 visitors each weekday and 30-50 on weekends. This equates to almost 2000 visits a month, with approximately 200 new visitors each year, all of whom have complex and multiple needs. With roughly 70 hot meals a day being served, we provide the basic needs for homeless & vulnerably housed adults in Nottingham. We currently have 22 members of staff and over 70 volunteers who regular support the organisation.
Emmanuel House provides further support and services including advice and advocacy around tenancies, benefits, mental health support, training and workshops, drug & alcohol support, a daily nurse and a core programme of social activities. We also have an onsite charity shop, which brings in much needed income for Emmanuel House and is a place for service users to gain first hand work 

The Friary now delivers a wide range of services with open access drop-in sessions being delivered 3 times per week, 52 weeks of the year. Each drop-in is accessed by over 100 local people in need of support. The Friary is passionate about people and about tackling poverty caused by homelessness and unemployment. The charity is committed to offering person-centred advice and support which is accessible and free to all those who require it.

Facilities Available

Open access drop-in sessions from 9am to 1pm on: MONDAY, WEDNESDAY, FRIDAY

During these times the following available:

• Confidential Advice on Housing, Benefits and Debt related issues
• Practical Assistance (food, clothing & small household items)
• Access to IT Suite for support with Benefit & Housing Claims 9.30am-12.30pm
• A range of Health & Hygiene Facilities
• Refreshments and Nutritious Hot Food
• Emotional Support

Sunday Evening Fellowship
8pm to 9pm

Or by appointment at other times

• Confidential Welfare Guidance
• Practical Assistance
• Someone to talk to

How we do it
By offering the following services:

• Professional Advice and Referral
• GP Surgery
• Homeless Health Team
• Employment Support
• Optician
• IT Literacy Training
• Barber
• Welfare Provision of Nutritious Food, Clothing, Toiletries and Small Household Items
• Shower and Laundry Facilities

Based in Long Eaton, Nottingham the Trust serves the needs of homeless men from all parts of Derbyshire and Nottinghamshire.

Person Centred in its approach the Canaan Trust values every homeless person as a unique individual. The Trust is committed to transparency, to fair access, diversity, inclusion as well as fair exit from its service.

The Canaan Trust supplies accommodation as the tip of the iceberg of its homeless service. Staff provide individual and collective support 24-7 with staff permanently, physically, available on site, recognizing that the homeless have complex needs which have contributed to their homelessness and they subsequent social exclusion.

The trust currently runs two properties and aims to provide a homely environment for all residents, providing areas for social interaction and friendships to develop.

Jordan House
Is a large nine-bedroom property with an extensive shared kitchen, large lounge, new dinning room, several bathrooms and toilet facilities.

Cranmer Street
Is a shared house with three bedrooms, shared kitchen, lounge, and bathroom.

Both properties are situated close to the town centre’s amenities – doctors, dentists, shops, Post Office, Job Centre, Connexions office and library.

Education – Our college facility
At Jordon House the trust has built a state-of-the-art education facility. The majority of its clients have educational issues requiring assistance with literacy and numeracy.
Working in partnership with Derby College, which provides professional tutors, clients can undertake courses in literacy and numeracy in a familiar environment which is supportive and conducive to their embracing the opportunities provided. This enables them to take examinations in both subjects at a pace appropriate to individual needs and abilities.

The educational facility is called The Manna and is also used to provide learning opportunities in many of the skills for life the majority of us take for granted. Clients are helped with budgeting, personal hygiene, cooking, shopping, sexual health, emotional intelligence, first aid, writing CVs, job searching, letter writing, and official form completion.

Clients, as well as receiving one to one support, can take part in group sessions dealing with issues relating to interpersonal skills, and substance abuse.

Volunteers put classes on in the Manna introducing clients to such subjects as art, sculpture, IT and other extra curricular studies.

Other volunteers help clients enjoy sports such as archery while the project provides clients with the opportunity to use the gym and swimming facilities at West Park.

We work in partnership with New Roots to deliver these services throughout Newark and Sherwood and Bassetlaw. Theservice accommodates young people with a variety of support needs. It operates a Core and Cluster model for youngpeople which means the young persons support package and accommodation is reviewed to reflect their changing needs. 

The accommodation varies, there are bedsits with shared facilities, bedsits with their own facilities and self containedproperties within the local community. All of our properties are fully furnished. 

Our support package focuses on gaining training, employment and independent living skills at the heart of these communities. 

1 Kings Road, Newark, Nottinghamshire, NG24 1EW
Tel: 01636 673 077
Email: BranchingOutNewark@ncha.org.uk

59 Cobwell Road, Retford, Nottinghamshire, DN22 7BW
Tel: 01777 700 782
Email: BranchingOutRetford@ncha.org.uk 

General Enquiries Tel: 0345 650 1202 
SMaRT 24 Hour Helpline: 0345 650 5599 

The service, which accommodates some of the most vulnerable people in our society, is staffed 24 hours a day and is designed to help residents along a journey to independent living in the community. Each of them is supported to learn vital new skills, to get help and treatment for any problems they may have, and to explore future employment and training options. 

What we are doing 

Rough sleeping is dangerous and potentially life-threatening. If this accommodation did not exist then more people would be sleeping rough – in tents, in alleyways, in cars and in abandoned buildings. But The Sherwood Street Centre provides much more than merely a bed for the night; it provides a solid and supported base from which homeless people can begin their recovery with dignity and security, and plan for the rest of their lives.

Contact and referral process

Self or agency referrals are accepted for the accommodation service. Please phone or call in for an application form. The form must be completed by the applicant and/or the referral agency prior to the interview. A risk assessment is also required.

Who we cannot help

There are no automatic exclusions. Those convicted of sex offences, arson or people with a history of violence, will be assessed for their suitability to live in communal accommodation.

• Minimum age accepted: 18
• Maximum age accepted: None

Referral agencies

Self referral, Base 51, HMP Nottingham, Framework Housing Association, Housing Aid amongst others.

Referral procedure

1. Application form completed on paper or online – support can be provided to help complete if self referral 2. Risk assessment (if being completed by another referring agency) 3. Interview and assessment completed once applicant has met all eligibility criteria

Length of stay

• Minimum stay: 3-6 months
• Maximum stay: 2 years

The Law Centre can offer support with:

Homelessness

Securing Suitable Accomodation

The Prevention of Homelessness

Defending Possession Proceedings

Eviction Notices

Checking Notices Received

Unlawful Evictions

Negotiating with Landlords

Serious Disrepair

Housing Anti-social Behavious Orders

Provision of Accommodation under Community Care Services

Injunctions under the Protection from Harassment Act

Accomodation under the Immigration Act