COVID19 update, 29th July 2020 - for further information please visit, https://www.bassetlaw.gov.uk/coronavirus-covid-19/

The Council's Homelessness Service provides advice, assistance and support to individuals and families who are homeless or likely to become homeless.

COVID19 update, 20th July 2020 -  for full details please visit https://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page 

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

Especially in a pandemic we believe everyone has the right to a better future.

The service assists people over the age of 18 to get the support they need to overcome housing and money related difficulties and avoid becoming homeless.

Staff offer tailored one-to-one support to help service users confront and overcome a wide range of problems related to housing and money, including help dealing with landlords and mortgage lenders, debt and benefit issues, the support can last for up to 6 months.

The service aims to equip people with the skills, knowledge and resilience to stay independent and well. People are referred to the service by their mental health worker or via Nottinghamshire County Council

We provide housing with support for young people aged 16-21 who are homeless or threatened with homelessness. 

We work in partnership with New Roots to deliver these services throughout Newark and Sherwood and Bassetlaw. The service accommodates young people with a variety of support needs. It operates a Core and Cluster model for young people which means the young persons support package and accommodation is reviewed to reflect their changing needs. 

The accommodation varies, there are bedsits with shared facilities, bedsits with their own facilities and self contained properties within the local community. All of our properties are fully furnished. 

Our support package focuses on gaining training, employment and independent living skills at the heart of these communities. 

A supported housing project foryoung people that provides a named keyworker for each resident, and assessments tailored to meet individual needs.

The scheme aims to help young people to gain employment, increase independent living, gain essential life skills and gives support in gaining qualifications.

Service offered

Advice, advocacy and representation for people who are homeless or badly housed. Areas covered include security of tenure, disrepair, homelessness, harassment and illegal eviction, housing benefit, seeking accommodation, rehousing, rent and mortgage arrears, possession proceedings. Outreach service in Newark on Thursday and Mansfield on Friday. Drop-in service at Nottingham Housing Aid on Monday.

Who do we help? Anyone who is homeless or badly housed.

Area served: Nottingham City and Nottinghamshire.

How to contact

Best way to get in touch

Drop-in, phone, make an appointment or write.

Opening times

• Monday: 9.30am - 5pm
• Tuesday: 9.30am - 5pm
• Wednesday: 10am - 12 noon
• Thursday: 9.30am - 5pm
• Friday: 9.30am - 5pm

Especially in a pandemic we believe everyone has the right to a better future.

Brighter Futures provides housing-related support for people in Nottinghamshire, who have a range of support needs and are at risk of losing their homes.

The service can support people who;

• have been assessed by Adult Health & Social Care but are ineligible for statutory services

• have a history that shows they might put their accommodation at risk without intervention and support

• have a need that is likely to require longer term but low level housing- related support.

We work with people who have a wide range of support needs, such as Autism, learning disabilities, Asperger’s or following a brain injury, or where they don’t meet the criteria for statutory adult social care, among others.

The service will be really flexible and service users will be able to have a say in how they are supported and what their needs are. We can help with finding accommodation, accessing specialist services, budgeting and claiming benefits among many other things.

We can offer support in a range of ways, which could include in own homes and in the community, to help maintain independence. The support is linked to the service user and not their tenancy, so if they move within Nottinghamshire we can continue to support them.

Based on the application, assessment and feedback that we receive from an agency, a member of the team will decide whether this service will be beneficial or not. If so they will be in contact within ten days of the referral.

If you would like to speak to anyone at Framework about the Brighter Futures service, you can contact the services in the areas below:

Bassetlaw - 2 Queen Street, Worksop, Notts, S80 2AN 
Tel: 0115 8504014
Email: bassetlawnass@frameworkha.org

Ashfield - Outram Street Centre, Outram St, Sutton in Ashfield, NG17 4AX
Tel: 01623 675418
Email: ashfieldnass@frameworkha.org

Mansfield - The Heath Community Centre, Fritchley Court, Oak Tree Lane Estate, Mansfield, NG18 3QE
Tel: 01623 675402   
Email: mansfieldnass@frameworkha.org

Newark and Sherwood - The Exchange, 38 Waterlane, Newark NG24 1HA 
Tel: 0115 850 4155
Email: newarknass@frameworkha.org

South Notts - Val Roberts House, 25 Gregory Boulevard, Nottingham NG7 6NX
Tel:  0115 970 9581
Email: southnottsnass@frameworkha.org

The Furniture Project is run by a team of committed staff and volunteers, who are motivated by the desire to provide good quality re-usable household items to people and families in times of need. In meeting this need we are encouraged that our actions also help in the reduction of items going to landfill.

If you have furniture items to donate please get in touch. We are also always looking for volunteers

http://www.thefurnitureproject.net/

COVID Update: Emmanuel House is now open for appointment-only services 

Our priority is to help people who are homeless, rough sleeping, or in crisis and at risk of homelessness. 

Throughout the lockdown, we’ve continued to work with our beneficiaries by offering them advice and support. Following the implementation of social distancing, we are now working on a phased re-opening of Emmanuel House in line with government advice. We are offering services by appointment to people who are homeless, rough sleeping, or in crisis and at risk of homelessness. 

If anyone is in need of support, they can call Emmanuel House to make an appointment with one of our support workers. We’re supporting people with issues around benefits, housing, domestic violence or abuse and any other concerns that they may have at this time.  When people contact us we focus on the support they particularly need and work with them in the best way that suits them.

Our “drop in” service of pre-booked appointments is going really well and we’re having direct contact with those in need. We can link people with any one of the 100+ services and organisations we’re in touch with. We can signpost a person to the support that best suits their needs around mental health, substance misuse or offending histories. Emmanuel House offers continuity, which is often lacking in the lives of people that we work with. People know our reputation of being here when they need us. We’re helping those with complex needs and seeing an improvement in their circumstances and wellbeing.

We support the most vulnerable citizens in Nottingham without prejudice or judgment in order to tackle isolation, vulnerability and homelessness. We strive to provide diverse and accessible services that meet basic needs and empower individuals to make positive changes in their lives.

Emmanuel House services, and the Winter Shelter we co-ordinate, are an integral part of the plan to reduce homelessness in the city of Nottingham. 

In 2018/19 Emmanuel House had a footfall of 20,290 entrances. Presently Emmanuel House welcomes about 60 people each weekday and 40 people on Saturdays and Sundays.

Emmanuel House serves over 70 hot meals a day and provides basic services such as hot drinks, showers, a laundry facility and access to clean, dry clothes. 

Access to Emmanuel House’s services and access to the Nottingham Winter Shelter are FREE. 

Any individual, no matter their economic status, resident status, sexual orientation, gender identity, race or country of origin are able to access the service

It costs £10,000 a week to run our service and we receive no statutory funding. We are reliant on the goodwill of individuals, businesses and groups to support us with fundraising to enable us to provide support and services to beneficiaries.

COVID INFORMATION

To provide food and essential support during the Coronavirus pandemic, our Friary Drop-in Centre will be open:

Monday – Friday

09.00 – 12.00 each day 
We are offering a limited but practical at the door drop-in service daily by giving out food, clothes, essential items and providing welfare support. Please respect the social distancing advice when you arrive. Please only attend our drop-in Centre if essential.

Saturday – Closed

Sunday – Closed

The Friary now delivers a wide range of services with open access drop-in sessions being delivered 3 times per week, 52 weeks of the year. Each drop-in is accessed by over 100 local people in need of support. The Friary is passionate about people and about tackling poverty caused by homelessness and unemployment. The charity is committed to offering person-centred advice and support which is accessible and free to all those who require it.

Facilities Available

Open access drop-in sessions from 9am to 1pm on: MONDAY, WEDNESDAY, FRIDAY

During these times the following available:

• Confidential Advice on Housing, Benefits and Debt related issues
• Practical Assistance (food, clothing & small household items)
• Access to IT Suite for support with Benefit & Housing Claims 9.30am-12.30pm
• A range of Health & Hygiene Facilities
• Refreshments and Nutritious Hot Food
• Emotional Support

Sunday Evening Fellowship
8pm to 9pm

Or by appointment at other times

• Confidential Welfare Guidance
• Practical Assistance
• Someone to talk to

How we do it
By offering the following services:

• Professional Advice and Referral
• GP Surgery
• Homeless Health Team
• Employment Support
• Optician
• IT Literacy Training
• Barber
• Welfare Provision of Nutritious Food, Clothing, Toiletries and Small Household Items
• Shower and Laundry Facilities

Based in Long Eaton, Nottingham the Trust serves the needs of homeless men from all parts of Derbyshire and Nottinghamshire.

Person Centred in its approach the Canaan Trust values every homeless person as a unique individual. The Trust is committed to transparency, to fair access, diversity, inclusion as well as fair exit from its service.

The Canaan Trust supplies accommodation as the tip of the iceberg of its homeless service. Staff provide individual and collective support 24-7 with staff permanently, physically, available on site, recognizing that the homeless have complex needs which have contributed to their homelessness and they subsequent social exclusion.

The trust currently runs two properties and aims to provide a homely environment for all residents, providing areas for social interaction and friendships to develop.

Jordan House
Is a large nine-bedroom property with an extensive shared kitchen, large lounge, new dinning room, several bathrooms and toilet facilities.

Cranmer Street
Is a shared house with three bedrooms, shared kitchen, lounge, and bathroom.

Both properties are situated close to the town centre’s amenities – doctors, dentists, shops, Post Office, Job Centre, Connexions office and library.

Education – Our college facility
At Jordon House the trust has built a state-of-the-art education facility. The majority of its clients have educational issues requiring assistance with literacy and numeracy.
Working in partnership with Derby College, which provides professional tutors, clients can undertake courses in literacy and numeracy in a familiar environment which is supportive and conducive to their embracing the opportunities provided. This enables them to take examinations in both subjects at a pace appropriate to individual needs and abilities.

The educational facility is called The Manna and is also used to provide learning opportunities in many of the skills for life the majority of us take for granted. Clients are helped with budgeting, personal hygiene, cooking, shopping, sexual health, emotional intelligence, first aid, writing CVs, job searching, letter writing, and official form completion.

Clients, as well as receiving one to one support, can take part in group sessions dealing with issues relating to interpersonal skills, and substance abuse.

Volunteers put classes on in the Manna introducing clients to such subjects as art, sculpture, IT and other extra curricular studies.

Other volunteers help clients enjoy sports such as archery while the project provides clients with the opportunity to use the gym and swimming facilities at West Park.

We work in partnership with New Roots to deliver these services throughout Newark and Sherwood and Bassetlaw. Theservice accommodates young people with a variety of support needs. It operates a Core and Cluster model for youngpeople which means the young persons support package and accommodation is reviewed to reflect their changing needs. 

The accommodation varies, there are bedsits with shared facilities, bedsits with their own facilities and self containedproperties within the local community. All of our properties are fully furnished. 

Our support package focuses on gaining training, employment and independent living skills at the heart of these communities. 

1 Kings Road, Newark, Nottinghamshire, NG24 1EW
Tel: 01636 673 077
Email: BranchingOutNewark@ncha.org.uk

59 Cobwell Road, Retford, Nottinghamshire, DN22 7BW
Tel: 01777 700 782
Email: BranchingOutRetford@ncha.org.uk 

General Enquiries Tel: 0345 650 1202 
SMaRT 24 Hour Helpline: 0345 650 5599 

Especially in a pandemic we believe everyone has the right to a better future.

Our Sherwood Street Centre provides 15 units of supported housing for homeless people in Mansfield. The service, which accommodates some of the most vulnerable people in our society, is staffed 24 hours a day and is designed to help residents along a journey to independent living in the community. Each of them is supported to learn vital new skills, to get help and treatment for any problems they may have, and to explore future employment and training options.

What we are doing 

Rough sleeping is dangerous and potentially life-threatening. If this accommodation did not exist then more people would be sleeping rough – in tents, in alleyways, in cars and in abandoned buildings. But The Sherwood Street Centre provides much more than merely a bed for the night; it provides a solid and supported base from which homeless people can begin their recovery with dignity and security, and plan for the rest of their lives.

Contact and referral process

Self or agency referrals are accepted for the accommodation service. Please phone or call in for an application form. The form must be completed by the applicant and/or the referral agency prior to the interview. A risk assessment is also required.

Who we cannot help

There are no automatic exclusions. Those convicted of sex offences, arson or people with a history of violence, will be assessed for their suitability to live in communal accommodation.

• Minimum age accepted: 18
• Maximum age accepted: None

Referral agencies

Self referral, Base 51, HMP Nottingham, Framework Housing Association, Housing Aid amongst others.

Referral procedure

1. Application form completed on paper or online – support can be provided to help complete if self referral 2. Risk assessment (if being completed by another referring agency) 3. Interview and assessment completed once applicant has met all eligibility criteria

Length of stay

• Minimum stay: 3-6 months
• Maximum stay: 2 years

The Law Centre can offer support with:

Homelessness

Securing Suitable Accomodation

The Prevention of Homelessness

Defending Possession Proceedings

Eviction Notices

Checking Notices Received

Unlawful Evictions

Negotiating with Landlords

Serious Disrepair

Housing Anti-social Behavious Orders

Provision of Accommodation under Community Care Services

Injunctions under the Protection from Harassment Act

Accomodation under the Immigration Act

Open Monday-Friday 9.00am-5.00pm

Offices throughout Derbyshire & Nottinghamshire: Beeston, Burton, Derby, Eastwood, Gedling, Ilkeston, Kirkby-in-Ashfield, Matlock, Sinfin, and Swadlincote.

IMPROVING THE HEALTH AND WELLBEING OF BASSETLAW RESIDENTS THROUGH SUPPORTED
ACCESS AND NAVIGATION INTO LOCAL SERVICES AND SUPPORT GROUPS

The Community Advisor is a specialist with a wealth of knowledge and experience about services across Bassetlaw, helping individuals to access non-medical support services from voluntary organisations and community groups.  

Anyone over the age of 16 who is registered with a Bassetlaw GP can access this service.
You can ask at your GP Reception when the Community Advisor will be visiting your local surgery or contact us directly here at BCVS.
The Community Advisor will discuss with the individual how one of the many voluntary or community services may help them improve their health and wellbeing alongside any existing medical treatment.

The Community Advisor can help you to:

•  Identify groups which may offer additional support to help you understand and manage your medical condition
• Access community social groups by giving you a named contact and specific group information 
• Access benefits, debt and welfare advice
• Address loneliness and isolation issues by encouraging participation with local activity group
• Access information and advice on a wide range of services for the whole family

Your Community Advisor will be able to identify suitable support options and they will afford the time to find contact details of the leaders of groups and services to make the access as smooth as possible.

There are several ways to make contact with the Community Advisor:

You can ring the Community Advisor direct for telephone advice. Available Monday to Friday on 01909 476118 Ext 24.

YMCA provides safe and welcoming accommodation for single people (aged 18 – 35 years) through a mix of self-contained flats. All flats are fully furnished to a high standard and vary in size with shared lounges and kitchens for up to four people.

An office for YMCA staff is located on site (93 Bridge Street) to ensure support is always on hand for residents or members of the community. Plans to develop transitional homes are also on the horizon to help more local homeless adults reintegrate into independent living.

Each resident receives tailored support from the charity’s staff. We also work with specialist agencies to provide additional support around substance misuse, mental health or disabilities. 

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.

The first session is Free and then £1.50 thereafter.

The Group is run by Dave Bacon

Provides mental health support to individuals from BAME and new emerging communities.

A Charity Incorportated  Organisation established over 20 years. Proving a culturally specific BME mental health service to the adult population. we currently deliver services to individuals with mental health issues that need support with emotional health and wellbeing, advocacy, tenancy support, avoiding eviction, debt management and social inclusion.

We also support individuals with multiple complex needs, the four categories being: mental health, substance misuse, offending and homelessness.

A culturally specific supoort group for women.

All the above is a funded service.

We also provide a cultural specific service to individuals who have a personal budget (please contact us for the cost of this service). the service includes: emotional health & wellbeing, budgeting, shopping, attending appointments, housekeeping, housekeeping, social inclusion, companionship, support with employment, volunteering, meeting individuals religous and cultural needs etc.

Monday - Fridays 9am-5pm for the funded service. Hours negotiable for the personal budgets service.