The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.
If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.
The aim of the assessment will always be to help you regain or maintain a level of independence. We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.
Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.
As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. We help people feel safer and find the strength to move beyond crime. Our support is free, confidential and tailored to your needs.
If you’ve been affected by crime, we can give you the support you need to move forward. Our services are free, confidential and available to anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened. Choose from a number of ways to contact us.
Opening Hours: Monday - Friday 08.00 am - 8.00 pm Saturday 09.00 am - 5.00pm
The service supports Victims and survivors to be resilient and in doing so are less likely to be re-victimised; empowered to cope and recover from crime and anti-social behaviour by timely and effective victim-centred support from local services, families and communities.
Victims do not have to report a crime to access the service. Victims of both recorded and self-reported crime are tracked at all points in their journey and given access to information, practical support and advice and where appropriate, referral to ‘cope, recover and empowerment’ support services in their local communities.
Victim CARE ensures that the support will be victim-centred and outcome focussed. It will ensure that the needs of the victim are considered and supported at every stage of the criminal justice process.
The service is provided by a team of experienced professional case workers, giving one to one support to victims of crime and ASB. The team is supported by a committed and highly trained team of volunteers. The aim is to improve victims’ experience with the criminal justice system and associated support services.
Types of support
Victims of crime and anti-social behaviour benefit from enhanced help and support with a new-style service, designed around the needs of victims to help them cope and recover from their experience and empower them to become more resilient
Tailored emotional and practical support, advocacy and restorative justice determined through a ‘needs assessment’, focusing on the level of harm caused by the crime and the vulnerability of the victim.
A dedicated Caseworker providing one to one support to each victim, making it less stressful for them and reducing the number of times they are asked to tell their story
Access to restorative justice services arranged by the Caseworker, which could include facilitating dialogue with a person with a conviction. Restorative justice brings those harmed by crime or conflict and those responsible for the harm into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward.