CORONAVIRUS UPDATE 26.06.2020
Bassetlaw Action Centre remains closed until further notice, however we are now able to offer a Volunteer Shopping Service to those in need of essential shopping. Our Community Car Scheme is now starting to take bookings and Home Support cleaning services will resume from 1st July 2020. Please call for more details Telephone: 01777 709650.

Our staff continue to offer telephone consultations and support.
Staying Well Courses and Minibus trips are postponed until further notice.

Winter newsletter: https://www.bcvs.org.uk/images/November2020/Winter_Newsletter_2020.pdf

Bassetlaw Action Centre is a community resource agency offering help and support to individuals and organisations throughout Bassetlaw; promoting the independence of older and vulnerable people and supporting individuals with long term conditions.

Opening times: Monday- Friday: 9:00am - 13:00pm (outside these hours an answerphone service is available).

 

WHAT IS THE STAYING WELL EXPERT PATIENTS PROGRAMME? 

The Staying Well Expert Patients Programme (EPP) is a ‘chronic disease self-management course’ (CDSMC), a new government initiative to help people living with long term conditions maintain their health and improve their quality of life through a self management course led by someone else with a long term health condition.

Self management programmes have been running in the USA since the 1970s and came to this country in 1994. Over this time a substantial body of clinical research and experiential feedback has built up testifying to its efficiency.

The primary aim is not to impart medical information but to facilitate the development of self management skills, such as problem solving and goal setting.

The course has been designed to help people with a chronic or long-term illness regain as much control over their physical and emotional well-being as possible. It complements existing health care programmes and treatments, empowering participants to be more informed and better able to develop partnerships with their medical practitioners.

WHAT IS SPECIAL ABOUT THE STAYING WELL EXPERT PATIENTS PROGRAMME?

It is a generic, time-limited course, suitable for people who have any long-term health condition. For example: Arthritis, Heart Disease, Stroke, Depression, MS, Epilepsy, ME, Schizophrenia, Fibromyalagia, Diabetes, HIV, indeed any condition that impacts on a persons life.  The Tutors are themselves living with long-term conditions.

Tutors use a detailed, scripted manual, underpinned by ongoing research. There is a strong emphasis on participants setting practical and achievable action plans that are evaluated weekly.

The course is informal but structured allowing an equal amount of time for discussion and information. It is held in a community rather than health venue.

 What does the Course involve?

The course consists of one 2½ hour session once a week for six weeks, the maximum number of participants on each course is 16 plus two tutors who also live with a long-term condition.

The areas covered include:
Goal setting/action planning
Problem solving
Relaxation/exercise
Symptom management techniques
Fatigue management
Dealing with emotions
Communication
Medication
Living wills/power of attorney
Healthy Eating
Distraction
Guided imagery
The course is interative, informal and friendly.

Research shows that people who have attended the course:
Have greater confidence in dealing with their illness, experience less pain, fatigue, depression and anxiety. They are more likely to continue with exercise and relaxation techniques; make fewer visits to their GP and have better communication with health professionals.

Why does the course work so well?

Because individuals with different conditions share many of the same problems, no matter what illness individuals live with it is often the consequences of that illness that are more problematic than the condition itself. When you can’t do what you used to be able to and your family and friends don’t understand, anger, frustration, loss of job or mobility, depression and pain can so easily become a cycle of despair.

Feedback from participants countrywide has been excellent and although this is something very new for the NHS it is something people want.

Yes, the course is structured but there is time for short discussions to help us learn from each other and gain support and encouragement.

Courses are available throughout Bassetlaw please contact us for more details.

Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Stay at home if you have either:

- a high temperature - you feel hot to touch on your chest or back (you do not need to measure your temperature)

- a new, continuous cough. This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

- loss or change to your sense of smell or taste. This means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.

Do not go to a GP surgery, pharmacy or hospital

Use the 111 online coronavirus service to find out what to do

Read the NHS advice about staying home including how long to isolate for.

Use the NHS 111 online coronavirus service if:

- You feel you cannot cope with your symptoms at home

- Your condition gets worse

- Your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

For further information on: High risk groups, How to avoid catching and spreading coronavirus and Pregnancy advice. Go to: nhs.uk/coronavirus.

For information on social distancing, go to: gov.uk/guidance-on-social-distancing

Ring our main telephone line on 01777 713330 to book an appointment. Say immediately if your call is an emergency.Your condition may be assessed by a triage Doctor, who will then either provide you with advice or give you an appointment to see a doctor, nurse or other health professional.

Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Long Term Neurological Condition Team - Bassetlaw

We provide services for adults who have a long term neurological condition, including after a stroke. Our team is also supported by specialist community matrons with knowledge of Parkinson's disease, mutiple sclerosis and epilepsy.

Our Long Term Neurological Conditions Service provides an assessment and rehabilitation service for adults who have a long term neurological condition.

Our Community Stroke Team provides rehabilitation to everyone who has had a stroke, and can see all patients for up to a year after their stroke, excluding any time spent in hospital.

The specialist neurological nurses (for multiple sclerosis, Parkinson's and epilepsy) ensure patients with these conditions and their families receive appropriate and timely management of their condition and are supported within the community. Our service is for men and women over 18 years of age.

This service is delivered mainly in the patient's own home.

Monday - Friday 8:30am – 5.00pm, excluding bank holidays.

The Stroke Service offers an enhanced early supported discharge therapy service, providing therapy at weekends for some stroke patients depending on need.

 

COVID19 - update, 16th July 2020 - Telephone safe and well checks, shopping and meds collection if volunteers are available. 

Still no face to face activity. Safe and well telephone calls and assistant shopping only.

Bassetlaw Hospital Discharge Scheme operates in Bassetlaw district for anyone aged 50 or over on hospital discharge and helps them to quickly regain their independence and confidence.

The patients will be visited on the ward before discharge and matched with a volunteer.  Services offered include:

• Preparing the home for return
• Assisting with visits to outpatients' appointments, shopping, collecting prescriptions and social activities
• Signposting to other service benefit checks, home safety, community transport and other community services.

All volunteers are trained and DBS checked, and will provide support for six  to eight weeks.

Opening times

Monday:    9 - 5pm

Tuesday:    9 - 5pm

Wednesday:    9 - 5pm

Thursday:    9 - 5pm

Friday:    9 - 5pm

COVID UPDATE: THE CROSSING CHURCH AND CENTRE IS CURRENTLY OPERATING A REDUCED SERVICE FOR GROUP MEETINGS. PLEASE CONTACT THE ORGANISER OF THIS GROUP FOR UP TO DATE INFORMATION ON WHEN THE MEETINGS WILL RECOMMENCE.

A self help group of people who meet socially for a variety of activities, including speakers on various subjects, slide-shows, quizzes, choirs and outings.

Who is this service for?
For stroke survivors and their partners and carers, in Worksop and Bassetlaw/Derbyshire.

The group provides social and communication support, speakers, outings and hold a raffle at their meetings. 

£10 annual subscription fee for membership.

Meets on the 1st and 3rd Thursday of each month at the Crossing between 7pm-9pm. Information, support, raffle and refreshments at meetings. Associated with the national Stroke Association . £10.00 annual membership charge.

COVID19 update, 20th July 2020 -  for full details please visit https://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page 

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

 

Aurora services set to relocate to enable building work to commence

02 October 2020

Aurora Wellbeing in Worksop has this week relocated a number of vital services in preparation for the start of building works and the transformation of the Old Library Building on Memorial Avenue.

Aurora Wellbeing, a local charity that supports people in Bassetlaw affected by cancer and long term health conditions was in 2019 awarded £1.56M from the National Heritage Lottery Fund (NHLF), boosted to £2M with support from key stakeholders, to transform the Old Library Building where the Aurora charity is based.

Throughout the duration of the building works, Aurora will continue to deliver services to local people to ensure people in Bassetlaw diagnosed with cancer receive vital help and support, and until services can return to the centre in 2021.

The Aurora Charity Shop and Tea Rooms will relocate to the former Dukeries Tea Rooms building on Bridge Street in Worksop in October 2020, for a period of approximately six months and will open daily from Monday – Saturday, 10 am – 3 pm.

Aurora beauty therapy services will continue to deliver services from Sparkles Beauty, Kilton Road, Worksop and customers are asked to call 0750 3612084 during this period to book appointments.

Aurora Wellbeing Practitioners will continue to provide health needs assessments and support across the Bassetlaw area (working remotely) to help support people and their families with a cancer diagnosis, and to offer emotional support, counselling and workshops.

Aurora exercise classes, including Yoga, Pilates, and Tai Chi, will continue either online via Zoom or at locations across the locality.

Our support lines are open Monday - Friday (9 am-5 pm). Please call us on 01909 470985 or email admin@aurorawellbeing.org.uk

Pre-loved charity shop
Aurora’s pre-loved charity shop is now open. They have a fantastic selection of good quality clothes, children’s toys and a second hand book collection selling books at very reasonable prices for you to browse. Their volunteers have been busy making hand-crafted quality facemasks, which have an internal breathable filter material and these are available to buy or order from the shop.

Valerie’s tearooms
They are operating a takeaway service from their much loved Valerie’s Tearooms and welcome old and new friends to visit and take away a hot drink, slice of cake or light refreshments. They also have a competitive meal deal on offer.

Aurora services
Aurora continues to offer telephone-based support and services to people and their families affected by cancer or long term health conditions. Every day their advisors speak to people who are living with cancer, newly diagnosed or struggling to move forward with life after treatment, and for many, they face additional difficulties due to the coronavirus outbreak. Right now, it is their priority to stay in touch with clients, volunteers and many friends of the charity. They are continuing to offer support and a friendly listening ear to anyone who may be struggling with feelings of anxiety, loneliness or depression and encourage you to chat about your concerns. Contact Aurora via telephone, Monday to Friday from 10.00am to 4.00pm, on 01909 470985.
Aurora is continuing to offer a range of support services whilst the centre remains closed, and they continue to share information and advice and arrange counselling and bereavement support. Their support groups have moved online, along with Aurora courses and exercise classes. Anyone interested is encouraged to get in touch or to subscribe to their newsletter to keep up to date. Visit www.aurorawellbeing.org.uk/worksop and click on the link.
The rest of Aurora’s facilities in the centre will be monitored closely and will become available when it is safe to do so. They are lucky to be situated in the delightful Memorial Gardens so go along, enjoy the gardens and visit the Aurora Centre.
Aurora would like to thank all of their volunteers and the local community for their continued support.

Support local
If you would like to donate to Aurora to support local people in Bassetlaw diagnosed with cancer, please visit www.localgiving.org/charity/aurorawellbeingcentres.

The telephone service is open Monday to Friday, 10.00am to 4.00pm. Call 01909 470985 or email admin@aurorawellbeing.org.uk, follow them on Twitter, @AuroraCentres, or Facebook, @AuroraWellbeingCentreBassetlaw.

Aurora provides support to people affected by cancer and long term health conditions.We share information and advice, arrange counselling, signpost support groups, courses and exercise classes. We also offer professional beauty treatments and holistic therapies and advice on skin care and hair loss, to help boost self-esteem and self-confidence whilst undergoing, and recovering from cancer treatments.

The Aurora centre is open Monday - Friday 09.30 am - 4.30pm

 

Who can use the service?

The service provides advice, information and support to stroke survivors, people with a neurological condition, their families and carers for as long as it is needed.

Stroke service information

A case worker is available to assist you to access services that you may require to support your return to day-to-day life.

Advice and support is available for practical things like:

•   Filling in forms

•   Applying for benefits

•   Assistance with looking at housing needs

•   Assistance with adaptations that are required

•   Arrange other practical assistance

•   Support to return back into employment

•   Signposting to other relevant services/agencies

•   Put people in contact with other Stroke survivors

•   Or just be a listening ear!

Support and advice

We can help you to link with existing support groups or help you to set up a new Self Help Group through Bassetlaw Self Help which is also based at Bassetlaw Action Centre.

Participating in a self-help group can provide a platform during the rehabilitation journey, and gives you access to someone to talk to about your experiences.

Staying Well Programme

The Staying Well Programme can also be accessed through the Stroke/Neuro Information Service.

Staying Well is a free six week self-management course for people living with a long term health condition, including stroke survivors and people with neurological conditions.

Central point of contact

The Stroke/Neuro Information Service is designed to be a central point of contact which enables you to access services in a seamless process .

Catchment Area

Worksop, Carlton, Langold, Firbeck, Stone woodsetts, Gildingwell, Oldcoates, Blyth, Styrrup, Tickhill, Harworth, Bawtry, Scrooby, Ranskill, Ranby, Hardwick, Carburton, Cuckney, Osburton, Shireoaks, Rhodesia & Thorpe Salvin.

Doctors

• Dr Charlotte Slater
• Dr Cheuk Lai Tang

Ring 01302 741820 to make an appointment

Out of hours ring 111

Other branches

This practice is part of a practice group.

We would like to welcome you to our practice, which aims to give a high quality service that is sensitive to your needs.

Larwood Health Partnership consists of five surgeries:
Larwood Surgery in Worksop,
Carlton Village Surgery in Carlton-in-Lindrick,
Lakeside Surgery in Langold and
Oakleaf Surgery in Harworth
Westwood Surgery in Worksop

You can be seen at any of our sites. All premises have easy access available for wheelchairs and disabled toilet facilities.

If you are interested in registering with one of our other branches please find their contact information here.

 

Asthma Clinic - Asthma Clinic

 

You can attend this service without a referral

 

Child health and development - Child Health Service

Comprehensive child health services are provided by the practice. This includes: a child immunisation clinic; a child health surveillance clinic for routine assessment by the doctor.  
Other assessments, including hearing tests are performed by health visitors.

You can attend this service without a referral

 

Learning disability health check

 

You can attend this service without a referral

 

Long-Acting Reversible Contraception (LARC - eg IUD or implant) - Family Planning

Family planning advice and contraceptive care is provided by all the doctors and practice nurses during surgery hours. For IUD and Implants these must be discussed with a GP or family planning nurse before booking in.

You can attend this service without a referral

 

Minor surgery (e.g. removal of moles and skin lesions) - provided in-house - Minor Surgery

Doctors carry out minor surgery procedures by appointment.

You can attend this service without a referral

 

Travel health with yellow fever

The practice is a designated Yellow Fever Centre.

Please fill out a travel vaccination form and hand it in to reception - once the nurse has viewed your form you will then receive a telephone call to make an appointment

You can attend this service without a referral

 

Electronic Prescription Service

This GP offers the Electronic Prescription Service, which allows you to choose or "nominate" a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you nominated. this means:

• If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time.
• You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
• You may not have to wait as long as your repeat prescriptions could be prepared before you arrive.

 

 

 

COVID19 update 20th August 2020 - Unfortunately due to COVID19 all our community groups are now currently on hold until further notice. Many apologies we do understand this can be a very isolating time. Please contact us if you have any questions or need support.  Visit https://www.cisfauk.com/ for full information.

 

https://m.facebook.com/cisfauk1/

To ensure all adults and teens with chronic illness have a safe environment to express how they feel and are made to feel supported and understood. To provide ongoing support both online and in the community without prejudice. To be exactly what it says in our title

Are you in the Nottinghamshire, Cheshire or Manchester area?
Could you volunteer a spare afternoon or evening or anytime at all?
CISFA is desperately looking for volunteers to help with carboot sales, craft fairs and support groups. Have a laugh whilst meeting new people.
Are you a crafter or have a talent ? We are also looking for donations for craft stalls and care packs. If you can help, phone or email at cisfauk@gmail.com

COVID19 update, 29th July 2020 - no drop in sessions at the moment but face to face visits have resumed.

 

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1 - 4 Sandy Lane, Partnership House ( Worksop ) - 11am - 4pm

Friday 11.00 - 4.00 Goodwin Hall, Retford

 

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

 

IMPROVING THE HEALTH AND WELLBEING OF BASSETLAW RESIDENTS THROUGH SUPPORTED
ACCESS AND NAVIGATION INTO LOCAL SERVICES AND SUPPORT GROUPS

The Community Advisor is a specialist with a wealth of knowledge and experience about services across Bassetlaw, helping individuals to access non-medical support services from voluntary organisations and community groups.  

Anyone over the age of 16 who is registered with a Bassetlaw GP can access this service.
You can ask at your GP Reception when the Community Advisor will be visiting your local surgery or contact us directly here at BCVS.
The Community Advisor will discuss with the individual how one of the many voluntary or community services may help them improve their health and wellbeing alongside any existing medical treatment.

 

The Community Advisor can help you to:

•  Identify groups which may offer additional support to help you understand and manage your medical condition
• Access community social groups by giving you a named contact and specific group information 
• Access benefits, debt and welfare advice
• Address loneliness and isolation issues by encouraging participation with local activity group
• Access information and advice on a wide range of services for the whole family

 

Your Community Advisor will be able to identify suitable support options and they will afford the time to find contact details of the leaders of groups and services to make the access as smooth as possible.

There are several ways to make contact with the Community Advisor:

You can ring the Community Advisor direct for telephone advice. Available Monday to Friday on 01909 476118 Ext 24.

 

 

 

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

 

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If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.

DUE TO COVID AND GOVERNMENT RESTRICTIONS THIS GROUP IS CURRENTLY SUSPENDED. PLEASE CONTACT THE ORGANISER BEFORE ATTENDING.

Offers fellowship, fun and a sense of purpose in life.

1st and 3rd Thursday of the month. 7pm-9pm. Quizzes, information evenings with slides, brass bands, choirs, seaside trips, meals out etc.

£10 annual subscription for membership.