Bassetlaw Action centre is a community resource agency offering help and support to individuals and organisations throughout Bassetlaw; Promoting the independence of older and volunerable people, supporting individuals with long term conditions and the provision of local transport solutions, and to continuously improve what we do

Revised opening times ( June 2018 ) 09.00 - 1.00pm

Our friendly staff are here to help you with your enquiries.

Our projects include:

Community Transport - Car Scheme, Car Scheme Plus and Minibus

Housing Advice through NNSP

Stroke / Neuro Service

Befriending - through Social Prescribing

Home Support Services - General Housework, Laundry/ironing,shopping,sittingservice,medical promts, light meal preparation, social visits, accompanied shopping 

Energy Advice

Groups and Clubs

Self Help

Staying Well

Benefits Advice including Universal Credit

Volunteering Opportunities

Room Hire

Pathways to Access Service: Partner Referral, Self Referral, NNSP, Drop In sessions.

Please visit our website for more information www.bassetlawactioncentre.org.uk

or contact us using the details below. Our opening times are Monday - Friday 09.00 am - 3pm and an answerphone service is available at all other times.

Reduced Opening Opening Hours over Christmas 2017 ( closed 25th, 26th December ) Open 27th, 28th, 29th 09.00 - 1pm.

Telephone: 01777 709650 ( Fax 01777 700644 )

The Staying well Expert Patients Programme is a six-week course for anyone living with a long-term health condition.  Its aims are to help you take control of your health by learning new skills to manage your condition better on a daily basis.  Each session lasts for two and a half hours and is facilitated by trained tutors who are themselves living with a long-term condition.  The Staying Well programme complements existing health care programmes and treatments, empowering participants to be more informed and better able to develop partnerships with their medical practitioners.

Topics covered by the programme:

• Dealing with pain and extreme tiredness
• Coping with feelings of depression
• Relaxation techniques and exercise
• Healthy eating
• Communicating with family, friends and professionals
• Planning for the future

The Peer Support Group is open to anyone who has attended the Staying Well Programme.  The aim of the group is for course participants to continue meeting and supporting each other.  After completing the course it is very easy to feel lost and alone again, and to find it hard to remain motivated to continue with self-management techniques that you have developed.

Meetings at The Buttermarket, Retford Town Hall on the 2nd Thursday of the month 10.30am-2pm

Bassetlaw Hospital Discharge Scheme operates in Bassetlaw district for anyone aged 50 or over on hospital discharge and helps them to quickly regain their independence and confidence.

The patients will be visited on the ward before discharge and matched with a volunteer.  Services offered include:

• Preparing the home for return and a welcome home pack
• Assisting with visits to outpatients' appointments, shopping, collecting prescriptions and social activities
• Signposting to other service benefit checks, home safety, community transport and other community services.

All volunteers are trained and CRB checked, and will provide support for six  to eight weeks.

SPA provides information about local health service provision as listed below:

high quality integrated services in health and social care

community nursing

continence advice

home loans

intermediate care

community rehab

rapid response

emergency dental 

Marie Curie Nursing

 It also provides a Patients Advice and Liaison service (PALS) to provide assistance, advice and support with any issues or concerns that you have about the care that you or your family is receiving.

The group provides social and communication support, speakers, outings and hold a raffle at their meetings. The group meets on the first and third Thursday of the month - please get in contact for more information.

£10 annual subscription fee for membership.

Meets on the 1st and 3rd Thursday of each month at the Crossing between 6.45pm-9pm.

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

The Aurora centre is open Monday - Friday 09.30 am - 4.30pm

The centre welcomes all members of the public to the centre. On offer are a wide and varied range of services and programmes. Something for everyone.

Bereavement support in the community 09.30 - 12.30pm Every Friday Morning. Centre open weekdays 9.30am-4.30pm.

To support and help people who have been diagnosed with cancer.

Cancer patients are offered free pampering, beauty, fashion, hairdressing and therapy services. There is also a cafe and shop.

https://m.facebook.com/cisfauk1/

Are you in the Nottinghamshire, Cheshire or Manchester area?
Could you volunteer a spare afternoon or evening or anytime at all ?
CISFA is desperately looking for volunteers to help with carboot sales , craft fairs and support groups . Have a laugh whilst meeting new people.
Are you a crafter or have a talent ? We are also looking for donations for craft stalls and care packs . If you can help message us here or cisfauk@gmail.com

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1- 4 Sandy lane ( Worksop )

Tuesday 11.00-4.00  Oasis Community Centre ( Worksop )

Thursday 09.30 - 11.30 ( Harworth town hall )

Friday 11.00 - 4.00 Cosmic Cottage ( Retford Grove Street - Cosmic Cafe )

Accessible transport can usually be provided by the scheme if necessary. All meals are freshly cooked on the premises and consist of three courses. Aimed at people over 60 who live in their own homes, to promote independent living.   …

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk or partnershipofficer@bcvs.org.uk

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.