Every Citizens Advice is a registered charity reliant on our trained volunteers and funding to provide these vital services for local communities.

Bassetlaw Citizens Advice offers free generalist advice to any person accessing the service. Specialist services within our team are only available to individuals resident in the Bassetlaw area.

Generalist Advice sessions cover all enquiry areas such as; employment, debt, welfare rights (inlcuding Universal Credit), relationships, housing, consumer rights & saving money on energy bills.

Our office provides drop-in sessions where a short introductory interview will be held to help decide how you can be best advised. You may then require a follow on appointment. 

Worksop office drop-in sessions:

Mon: 09.30 - 15.00 
Wed: 09.30 - 15.00 
Fri:    09.30 - 13.00 

Retford office drop-in sessions:

Tuesday & Thursday 10.00 - 14.00

Telephone advice line- 03444 111 444

Unless indicated otherwise, an adviser should be available to  provide introductory information to help decide how you can best progress with your enquiry.

Monday-Friday 10.00 - 16.00

National Number: 03444 111 444

Framework's Bassetlaw tenancy support service provides flexible housing related support for people who live in their own home or tenancy.  We work to prevent homelessness, promote independence and ensure that the people we support can sustain their homes.  We offer an individual support plan around: benefits, homlessness prevention, attending court, rent arrears, money management, debts, training and help with social inclusion.

Need a new ... fridge? Bed? Tv? Sofa?  Save and borrow with your local community bank.  Join 2 Shires today!

Credit unions help people take control of their money by encouraging them to save what they can and borrow only what they can afford to repay.  2 Shires Community Bank is a not-for-profit bank that exists to benefit the community.  You can apply for a load that is massively cheaper than doorstep lenders and payday loads and competitive with high street banks.

Membership is open to anyone living or working in the district.

Visit   http://www.2shires.org.uk/index.asp  for more information.

These centres provide local families with young children - or a baby on the way - with the facilities and support they need.

Information about local services for children, young people and their families including child care and help available to pay for it

Training opportunities for parents/carers delivered by local colleges and other training providers

Tailored packages of support are available if required

Provides a fun, safe place for children to play and develop, a place for families to talk to each other.  This could be in the centre, community venue or local toddler group.

A chance for all parents including fathers and young parents to get health and parenting advice and support from midwives, health visitors, family support workers and many more

Quality play and early learning experiences provided by children's workers, childminders, day care settings and schools; all supported by a teacher.  This includes funded education for all three and four year olds for 12.5 hours per week.

Links with Job Centre Plus if you are considering new opportunities in employment or training , or need advice on benefits

All services aim to be inclusive for children and parents with additional needs, linking with specialist services and early support.

Opportunities to volunteer and be part of the management, planning and evaluation of children's centres and have a say about local services.

Our committed, friendly and well-qualified childcare team provides high-quality care and learning opportunities for children aged between 0-11 years. We follow the Early Years Foundation Stage (EYFS) with a focus on learning through play and we actively encourage parents to become involved in the life of our setting. 

We are open from 7.30am — 6pm Monday to Friday, 51 weeks of the year, excluding bank holidays and three staff training days.

The Ladybirds group is for the 6-week to 2 year olds. This room is calm and inviting, with age-appropriate toys and a dedicated outside play area.

The Caterpillars group is for 2 to 3 year olds. This group is on a steep learning curve with their language and communication and physical development.

The Butterfly group is for the 3 to 5 year olds. This group is playing and learning fast, developing and growing in their understanding. The Butterflies have the free 15-hour entitlement and are reaching their Early Learning Goals ready for school.  September 2017 will see us offering 30 hours free childcare for this age.

After-School Club: We have staff running an After-School Club for older children. Activities range from cooking to games in the sensory garden.

Advice and information service to over 50's.  Help with welfare benefits check and completion of benefit application form on home visits.  Also give talks, surgeries, events in Bassetlaw.  Main benefits - Attendance Allowance, DLA and Pension Credit.

AdviceUK is the UK’s largest support network for free, independent advice centres. AdviceUK was formed in 1979 as the Federation of Independent Advice Centres (FIAC). universal credit

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1- 4 Sandy lane ( Worksop )

Tuesday 11.00-4.00  Oasis Community Centre ( Worksop )

Thursday 09.30 - 11.30 ( Harworth town hall )

Friday 11.00 - 4.00 Cosmic Cottage ( Retford Grove Street - Cosmic Cafe )

Support is available from the service regarding any changes in benefits and the support available.

https://www.turn2us.org.uk/

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk or partnershipofficer@bcvs.org.uk

Contact them directly to see what courses are available to you as the programme changes on a regular basis

What is Opportunity and Change?

Opportunity and Change is a support programme for people with multiple and complex needs throughout Derby, Derbyshire, Nottingham and Nottinghamshire. Our programme is being delivered by local organisations working together, with a range of experience of working with people with multiple and complex needs.

We aim to support people achieve stability and provide access to mainstream services. We work with individuals to create a tailored package of support that will assist with a range of needs including accommodation, mental healthcare and education.

We are part of the national Building Better Opportunities programme funded by the Big Lottery Fund and the European Union through its European Social Fund. It is being managed by Framework, a charity and housing association dedicated to helping homeless people, preventing homelessness, and promoting opportunities for vulnerable and excluded people.

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.