Every Citizens Advice is a registered charity reliant on our trained volunteers and funding to provide these vital services for local communities.

Bassetlaw Citizens Advice offers free generalist advice to any person accessing the service. Specialist services within our team are only available to individuals resident in the Bassetlaw area.

Generalist Advice sessions cover all enquiry areas such as; employment, debt, welfare rights (inlcuding Universal Credit), relationships, housing, consumer rights & saving money on energy bills.

Our office provides drop-in sessions where a short introductory interview will be held to help decide how you can be best advised. You may then require a follow on appointment. 

Worksop office drop-in sessions:

Mon: 09.30 - 15.00 
Wed: 09.30 - 15.00 
Fri:    09.30 - 13.00 

Retford office drop-in sessions:

Tuesday & Thursday 10.00 - 14.00

Telephone advice line- 03444 111 444

Unless indicated otherwise, an adviser should be available to  provide introductory information to help decide how you can best progress with your enquiry.

Monday-Friday 10.00 - 16.00

National Number: 03444 111 444

 

 

 

Framework's Bassetlaw tenancy support service provides flexible housing related support for people who live in their own home or tenancy.  We work to prevent homelessness, promote independence and ensure that the people we support can sustain their homes.  We offer an individual support plan around: benefits, homlessness prevention, attending court, rent arrears, money management, debts, training and help with social inclusion.

COVID19 update 16th July - telephone and online support only

Need a new ... fridge? Bed? Tv? Sofa?  Save and borrow with your local community bank.  Join 2 Shires today!

Credit unions help people take control of their money by encouraging them to save what they can and borrow only what they can afford to repay.  2 Shires Community Bank is a not-for-profit bank that exists to benefit the community.  You can apply for a load that is massively cheaper than doorstep lenders and payday loads and competitive with high street banks.

Membership is open to anyone living or working in the district.

Opening Hours: Mon-Fri: 09:30am - 15:00pm and Sat: 09:30am - 12:00pm

Visit   http://www.2shires.org.uk/index.asp  for more information.

 

Unfortunately, due to the Covid-19 lockdown all groups at the Children’s Centres are currently suspended. As soon as we can re-open we’ll post our timetable here and let families know via our Facebook page 

Information about local services for children, young people and their families including child care and help available to pay for it.

Children’s Centres can offer one to one or group support with:

• the emotional health of you or your child
• playing with your child
• children’s behaviour
• domestic abuse
• children’s development, including listening and communication
• feeding your child
• increasing your confidence and help to get a job
• preparing for a baby

We can give you information about other services, and our groups are a great place to meet other parents and carers with young children. There are also lots of volunteering opportunities - ask at your local Children's Centre or use the contact details below to find out more

Training opportunities for parents/carers delivered by local colleges and other training providers

Tailored packages of support are available if required

Provides a fun, safe place for children to play and develop, a place for families to talk to each other.  This could be in the centre, community venue or local toddler group.

A chance for all parents including fathers and young parents to get health and parenting advice and support from midwives, health visitors, family support workers and many more

Quality play and early learning experiences provided by children's workers, childminders, day care settings and schools; all supported by a teacher.  This includes funded education for all three and four year olds for 12.5 hours per week.

Links with Job Centre Plus if you are considering new opportunities in employment or training , or need advice on benefits

All services aim to be inclusive for children and parents with additional needs, linking with specialist services and early support.

Opportunities to volunteer and be part of the management, planning and evaluation of children's centres and have a say about local services.

 

Regular Groups

Stay and Play,  Monday 9.00-10.30am

Come along to one of our play sessions, with a variety of activities for your children (0 up to 5 years) to enjoy whilst learning and developing important skills.

Under 1s Group, Wednesday 1.30-3.00pm

BABES Breastfeeding Group, Thursday 9.30-11.30am

Come along and meet other breastfeeding and pregnant women, you can also receive support from a trained Breastfeeding Peer Supporter. 

Self-Weigh

Monday 9.00am – 12.00pm

 

The Children’s Centre can also offer support with:

• Meeting other parents/carers
• Emotional health
• Children’s development
• Children’s behaviour
• Children’s emotional health
• Playing with your child
• Domestic abuse
• Family life
• Preparing for a baby
• Understanding your child
• Feeding your baby/child
• Financial advice and support
• Help to get a job
• Volunteering with us
• Increasing your confidence
• Signposting to other services
• Listening and communications

Parents/carers can request support by speaking to staff at the Children’s Centres or in groups or telephoning

Services available at The Well include:

Blends weekly Community Cafe- Monday 10am- 12noon

Art Group & other weekly activities ( please see the website )

Community Cinema

Debt Counselling - telephone 0800 328 0006

Lunch Club - Mondays 12:30 - 1:30, £5.00. contact Angela Wakelin 01777 702344

Activities for children and families

Out of Hours Foodbank drop off & collection Point ( with a referral )

Part of the NNSP network

Christians Against Poverty ( CAP ) Job Club & CAP Money ( by Appointment only )

The opening times are usually 09.00-4.00pm ( Christmas opening times - The Office will be closed from Wednesday 20th December ( 2pm ) 2017 - Tuesday January 2nd 2017 )

 

 

COVID19 update, 20th July 2020 - If you or an older person you know are struggling in this pandemic, our Welfare Service are here to help. We can help with shopping, medication collection and daily phone calls. Give us a call on 0115 844 0011 or email  info@ageuknotts.org.uk  

Advice and information service to over 50's.  Help with welfare benefits check and completion of benefit application form on home visits.  Also give talks, surgeries, events in Bassetlaw.  Main benefits - Attendance Allowance, DLA and Pension Credit.

About AdviceUK

COVID19 update, 20th July 2020 - for full details please visit https://www.adviceuk.org.uk/

We are a registered charity which supports the country’s largest network
of Independent Advice Services.

We provide support to front-line centres / agencies that offer independent social welfare and legal advice to those in need.

COVID19 update, 29th July 2020 - no drop in sessions at the moment but face to face visits have resumed.

 

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1 - 4 Sandy Lane, Partnership House ( Worksop ) - 11am - 4pm

Friday 11.00 - 4.00 Goodwin Hall, Retford

 

Support is available from the service regarding any changes in benefits and the support available.

 

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We're an independent charity and part of the Citizens Advice network across England and Wales.

Citizens Advice Broxtowe has been serving the needs of the community for over 40 years. We have 2 very busy town centre bureaux in Eastwood and Beeston and we also offer Outreach advice services at Stapleford Health Centre 3 days per week.

Advice session times

Day	Time	Further information
Monday	09.30 - 12.30	Drop-in
Tuesday	09.30 - 12.30	Drop-in
Wednesday	09.30 - 12.30	Drop-in
Thursday	13.00 - 16.00	Drop in

Telephone advice times

Day	Time	Further information
Monday	10.00 - 16.00
Tuesday	10.00 - 16.00
Wednesday	10.00 - 16.00
Thursday	10.00 - 16.00
Friday	10.00 - 16.00

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk

 

 

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

 

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If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.