Every Citizens Advice is a registered charity reliant on our trained volunteers and funding to provide these vital services for local communities.

Bassetlaw Citizens Advice offers free generalist advice to any person accessing the service. Specialist services within our team are only available to individuals resident in the Bassetlaw area.

Generalist Advice sessions cover all enquiry areas such as; employment, debt, welfare rights (inlcuding Universal Credit), relationships, housing, consumer rights & saving money on energy bills.

Our office provides drop-in sessions where a short introductory interview will be held to help decide how you can be best advised. You may then require a follow on appointment. 

Worksop office drop-in sessions:

Mon: 09.30 - 15.00 
Wed: 09.30 - 15.00 
Fri:    09.30 - 13.00 

Retford office drop-in sessions:

Tuesday & Thursday 10.00 - 14.00

Telephone advice line- 03444 111 444

Unless indicated otherwise, an adviser should be available to  provide introductory information to help decide how you can best progress with your enquiry.

Monday-Friday 10.00 - 16.00

National Number: 03444 111 444

 

 

 

Framework's Bassetlaw tenancy support service provides flexible housing related support for people who live in their own home or tenancy.  We work to prevent homelessness, promote independence and ensure that the people we support can sustain their homes.  We offer an individual support plan around: benefits, homlessness prevention, attending court, rent arrears, money management, debts, training and help with social inclusion.

 

Unfortunately, due to the Covid-19 lockdown all groups at the Children’s Centres are currently suspended. As soon as we can re-open we’ll post our timetable here and let families know via our Facebook page 

Information about local services for children, young people and their families including child care and help available to pay for it.

Children’s Centres can offer one to one or group support with:

• the emotional health of you or your child
• playing with your child
• children’s behaviour
• domestic abuse
• children’s development, including listening and communication
• feeding your child
• increasing your confidence and help to get a job
• preparing for a baby

We can give you information about other services, and our groups are a great place to meet other parents and carers with young children. There are also lots of volunteering opportunities - ask at your local Children's Centre or use the contact details below to find out more

Training opportunities for parents/carers delivered by local colleges and other training providers

Tailored packages of support are available if required

Provides a fun, safe place for children to play and develop, a place for families to talk to each other.  This could be in the centre, community venue or local toddler group.

A chance for all parents including fathers and young parents to get health and parenting advice and support from midwives, health visitors, family support workers and many more

Quality play and early learning experiences provided by children's workers, childminders, day care settings and schools; all supported by a teacher.  This includes funded education for all three and four year olds for 12.5 hours per week.

Links with Job Centre Plus if you are considering new opportunities in employment or training , or need advice on benefits

All services aim to be inclusive for children and parents with additional needs, linking with specialist services and early support.

Opportunities to volunteer and be part of the management, planning and evaluation of children's centres and have a say about local services.

 

Regular Groups

Stay and Play,  Monday 9.00-10.30am

Come along to one of our play sessions, with a variety of activities for your children (0 up to 5 years) to enjoy whilst learning and developing important skills.

Under 1s Group, Wednesday 1.30-3.00pm

BABES Breastfeeding Group, Thursday 9.30-11.30am

Come along and meet other breastfeeding and pregnant women, you can also receive support from a trained Breastfeeding Peer Supporter. 

Self-Weigh

Monday 9.00am – 12.00pm

 

The Children’s Centre can also offer support with:

• Meeting other parents/carers
• Emotional health
• Children’s development
• Children’s behaviour
• Children’s emotional health
• Playing with your child
• Domestic abuse
• Family life
• Preparing for a baby
• Understanding your child
• Feeding your baby/child
• Financial advice and support
• Help to get a job
• Volunteering with us
• Increasing your confidence
• Signposting to other services
• Listening and communications

Parents/carers can request support by speaking to staff at the Children’s Centres or in groups or telephoning

Our committed, friendly and well-qualified childcare team provides high-quality care and learning opportunities for children aged between 0-11 years. We follow the Early Years Foundation Stage (EYFS) with a focus on learning through play and we actively encourage parents to become involved in the life of our setting. 

We are open from 7.30am — 6pm Monday to Friday, 51 weeks of the year, excluding bank holidays and three staff training days.

The Ladybirds group is for the 6-week to 2 year olds. This room is calm and inviting, with age-appropriate toys and a dedicated outside play area.

The Caterpillars group is for 2 to 3 year olds. This group is on a steep learning curve with their language and communication and physical development.

The Butterfly group is for the 3 to 5 year olds. This group is playing and learning fast, developing and growing in their understanding. The Butterflies have the free 15-hour entitlement and are reaching their Early Learning Goals ready for school.  September 2017 will see us offering 30 hours free childcare for this age.

After-School Club: We have staff running an After-School Club for older children. Activities range from cooking to games in the sensory garden.

COVID19 update, 29th July 2020 - no drop in sessions at the moment but face to face visits have resumed.

 

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1 - 4 Sandy Lane, Partnership House ( Worksop ) - 11am - 4pm

Friday 11.00 - 4.00 Goodwin Hall, Retford

 

The scheme can help residents who satisfy the following criteria:

• Have a long term health condition that is made worse by the cold (see agreed list of conditions in the box below)
• Live within the Nottinghamshire County Council area
• Are in fuel poverty (defined as having a gross household income of no more than £16,010 per annum exc. PIP/DLA or £800/month after mortgage/rent)
• Have savings of less than £16K
• Own or privately rent their home (Levels of fuel poverty are considerably higher in the private rented    sector – 19%)

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk

 

National Helpline Number 0800 144 8 444 08.00 am - 6pm or visit the website ( details below )

Grassroots is an award-winning charity and UK leader in suicide prevention. We believe that suicide can be prevented through open and direct conversations. We call this Real Talk. We provide people with the skills and confidence needed to save lives through our training, innovation, and thought-provoking campaigns. But that’s not all. We make change. We work with ChangeMakers - the people who share our beliefs and want to make a difference.

Please visit the website for more information, resources and support https://www.prevent-suicide.org.uk/

 

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

 

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If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.