Phone: 0115 9773758
CLOSED FOR FORSEEABLE FUTURE DUE TO COVID19
The hub is open for referrals and enquiries. Telephone support available depending on needs. All services and centres are closed and not operating until further notice.
Let's Get Together with Pathways group runs fortnightly on Thursdays venue alternates between Gateford Centre and Prospect Kilton Children's Centre. Play session and parents support group for parents of children aged 0-12 years with additional needs. (Runs during school day but 5-12 years welcome during holidays. Parents can attend during termtime without their children.)
Contact The Farr Centre Chapel Walk Off West Gate Worksop
Phone: 01909 533610 or 24 Frephone Helpline 0808 800 0340
Nottinghamshire Women’s Aid Ltd exists for the benefit of all women, young people and children experiencing physical, mental or sexual abuse in their relationships. We offer information, advice, access to (temporary) accommodation, ongoing support and aftercare.
Women’s Aid recognises that violence against women results from the unequal position of women in society. We are opposed to all forms of emotional and physical violence and abuse against women, young people and children. We are committed to the principle of self-help and self-determination and encourage women seeking advice, information, support or refuge to determine their own future.
Drop-ins Tues 5-7pm, Thurs 10am-12noon
Our Contact Information:
Phone: 01909 533610
Fax: 01909 533617
24hr Freephone Helpline:
0808 800 0340
Emergency Contact Numbers:
In an emergency, please call the Police on 999
For non-emergency calls to the Police, please use 101
24hr Freephone Helpline: 0808 800 0340
24 Hour Text Helpline for use with a DDT or TTY: 0808 800 0341
Contact Longfellow Drive Worksop
Phone: 0115 9773758 or 0300 500 80 80
Unfortunately, due to the Covid-19 lockdown all groups at the Children’s Centres are currently suspended. As soon as we can re-open we’ll post our timetable here and let families know via our Facebook page
Information about local services for children, young people and their families including child care and help available to pay for it.
Children’s Centres can offer one to one or group support with:
- the emotional health of you or your child
- playing with your child
- children’s behaviour
- domestic abuse
- children’s development, including listening and communication
- feeding your child
- increasing your confidence and help to get a job
- preparing for a baby
We can give you information about other services, and our groups are a great place to meet other parents and carers with young children. There are also lots of volunteering opportunities - ask at your local Children's Centre or use the contact details below to find out more
Training opportunities for parents/carers delivered by local colleges and other training providers
Tailored packages of support are available if required
Provides a fun, safe place for children to play and develop, a place for families to talk to each other. This could be in the centre, community venue or local toddler group.
A chance for all parents including fathers and young parents to get health and parenting advice and support from midwives, health visitors, family support workers and many more
Quality play and early learning experiences provided by children's workers, childminders, day care settings and schools; all supported by a teacher. This includes funded education for all three and four year olds for 12.5 hours per week.
Links with Job Centre Plus if you are considering new opportunities in employment or training , or need advice on benefits
All services aim to be inclusive for children and parents with additional needs, linking with specialist services and early support.
Opportunities to volunteer and be part of the management, planning and evaluation of children's centres and have a say about local services.
Stay and Play, Monday 9.00-10.30am
Come along to one of our play sessions, with a variety of activities for your children (0 up to 5 years) to enjoy whilst learning and developing important skills.
Under 1s Group, Wednesday 1.30-3.00pm
BABES Breastfeeding Group, Thursday 9.30-11.30am
Come along and meet other breastfeeding and pregnant women, you can also receive support from a trained Breastfeeding Peer Supporter.
Monday 9.00am – 12.00pm
The Children’s Centre can also offer support with:
- Meeting other parents/carers
- Emotional health
- Children’s development
- Children’s behaviour
- Children’s emotional health
- Playing with your child
- Domestic abuse
- Family life
- Preparing for a baby
- Understanding your child
- Feeding your baby/child
- Financial advice and support
- Help to get a job
- Volunteering with us
- Increasing your confidence
- Signposting to other services
- Listening and communications
Parents/carers can request support by speaking to staff at the Children’s Centres or in groups or telephoning
Contact School Road Langold Worksop
Our committed, friendly and well-qualified childcare team provides high-quality care and learning opportunities for children aged between 0-11 years. We follow the Early Years Foundation Stage (EYFS) with a focus on learning through play and we actively encourage parents to become involved in the life of our setting.
We are open from 7.30am — 6pm Monday to Friday, 51 weeks of the year, excluding bank holidays and three staff training days.
The Ladybirds group is for the 6-week to 2 year olds. This room is calm and inviting, with age-appropriate toys and a dedicated outside play area.
The Caterpillars group is for 2 to 3 year olds. This group is on a steep learning curve with their language and communication and physical development.
The Butterfly group is for the 3 to 5 year olds. This group is playing and learning fast, developing and growing in their understanding. The Butterflies have the free 15-hour entitlement and are reaching their Early Learning Goals ready for school. September 2017 will see us offering 30 hours free childcare for this age.
After-School Club: We have staff running an After-School Club for older children. Activities range from cooking to games in the sensory garden.
Child and Adolescent Mental Health Services (CAMHS) (Nottinghamshire Healthcare)
The service for Child and Adolescent Mental Health is a specialised multi-disciplinary service for severe and complex child and adolescent mental health problems and neurodevelopmental disorders.
Phone: 0115 9691300
CAMHS stands for Child and Adolescent Mental Health Services. It’s the part of the NHS which helps children and young people who have problems with their thoughts or feelings. We can help people until they are 18. If someone like a teacher or your doctor is worried about you, they can write to CAMHS to see if we can help you. This is called making a referral. The person who is going to write to us has to get your permission first. As long as we think you are able to decide, it's up to you whether or not we let your parents know.
If you are having trouble with your thoughts or feelings talk to your parents or carers, or an adult you trust. There is a useful website called Health for Teens that you may find useful: http://www.healthforteens.co.uk/
Most children who get help from CAMHS see one of our community teams. This normally means you will come to see us for weekly appointments at one of our bases, at a health centre or at your school. We have lots of people working for us who can help you in different ways. These include:
family therapists – who talk through problems with you and your family
CAMHS social workers – who support children and families through difficult times
family support workers – who can give advice to your parents or carers
mental health practitioners – who support young people and their families to bring about positive change
psychologists – experts in how people think and act
psychiatrists – doctors who work on thoughts and feelings
art psychotherapists – who can help you by using art and music
For more information visit our website: http://bit.ly/2sQl6GD
Information for parents and carers can be found at: http://bit.ly/2sgBCkS
As well as our community teams, we have some teams which work on other difficulties. These include:
- Problems with eating
- Problems with drugs or alcohol
- Psychosis – when someone hears or sees things which aren’t there
- Intellectual disability – when someone finds it difficult to communicate or understand things
Contact PO Box 28 Newark-On-Trent Nottinghamshire
Phone: 01636 679687
Newark Women's Aid is a small, friendly, independent, local charity providing specialist services to support women with or without children who have experienced physical, sexual, emotional, psychological or economic abuse from a partner, ex-partner or family member. Our aim is to support, inform and empower women to enable them to rebuild their lives and make informed decisions to determine their future and establish and maintain their independence.
Newark Women's Aid was established in 1975 to meet these aims and opened a refuge, one of the first in the country, to provide direct access accommodation with support services for women and children who have been made homeless because of domestic violence and abuse. To date we are proud to have supported 4,200 women and 6,400 children.
Our Refuge provides immediate access, safe, temporary accommodation with support services, advice and information for women with or without children who have been made homeless due to any form of domestic violence. We can shelter seven families at any one time.
Staying in Refuge can be a very positive experience for women and children, enabling them to recover from their traumatic experience, take stock of their lives and feel safe in the knowledge that there are support workers on hand to offer information regarding welfare benefits, legal, housing and education options and also provide invaluable emotional support, enabling women to make informed decisions to determine their future.
Our support workers understand the complex feelings and anxieties a woman experiences when she has suffered domestic abuse, and Refuge provides a lot more than just safe accommodation; it also offers services aimed at informing and supporting women, and facilitating access to those services. The huge burden of having to find out about services available, where they are, who to speak to, making appointments and travelling from one to the other, often with young children, at possibly the most traumatic time of her life, is much less stressful with the support available.
Domestic Abuse Support workers provide individual, group and family support aimed at reducing the impact of domestic abuse on the emotional health and wellbeing of women and children. Support is also provided to parents to help them to understand and respond in a positive way to the feelings and behaviour of their children.
Move-on and Resettlement support is available to all women and children when they leave the Refuge.
Our Women's Outreach Service is a community based, free confidential service providing support, advocacy and information for women who live in the Newark & Sherwood area who have experienced or are living with domestic abuse from a current or former partner.
The aim of the service is to enable women to discuss issues relating to their experiences freely and without judgement; to provide information on available options and support women in whatever decisions they make; to access agencies to enable women to live as safely as possible in their own home and remain within their own community; and support to help women deal with feelings of isolation and their experiences of domestic abuse, enabling them to move forward with their lives.
Support is offered on a one-to-one basis in a safe venue, with telephone/text support also available.
To Access any of the above Services, call us on 01636 679687
Nottingham Independent Domestic Abuse Services (NIDAS)
Mansfield Business Centre, Ashfield Avenue, Mansfield
We are a small, friendly, independent, local charity who are passionate about empowering women and children helping them feel safe, feel supported and feel like they can make changes to be free from domestic abuse.
Contact NSPCC Weston House 42 Curtain Road London
Phone: 0115 985 8485 / 0808 800 5000 free phone
Almost 7,000 counselling sessions about coronavirus have taken place with children and young people
Since the start of January Childline has delivered 6,938 counselling sessions to children and young people who have got in touch about Coronavirus (COVID-19)1.
In April, we launched our urgent appeal Still here for children to help us fund vital services like Childline, so we can continue to be here for children who need help.
The main concerns that children and young people have been talking about are the same as before lockdown. But there's been an increase in the proportion of counselling sessions which are about mental health and wellbeing2.
Indeed, every week since lockdown we delivered over 2,000 counselling sessions with children concerned about their mental health and emotional wellbeing – totalling nearly 17,000 over 7 weeks3.
For many young people, the difficult circumstances they were already facing, which can include abuse, domestic violence and difficult family relationships, have been exacerbated during lockdown leaving them feeling alone and trapped.
The main concerns that children and young people have been talking about are the same as before lockdown. But there’s been an increase in the proportion of counselling sessions which are about mental health and wellbeing.
Tips and advice to help cope with coronavirus (COVID-19)
Visit our coronavirus advice hub for tips and advice for parents and carers - from talking to a child worried about coronavirus to taking care of your mental health and much more.
For Free & anonymous advice if you think a child is being abused - 0800 028 0285
Contact PO Box 6660 Nottingham
Phone: 01773 719 111
COVID19 update 10th August 2020 - e are still supporting women and children. If you require support please call the mobile 07914634190
For support & information about domestic abuse phone: 01773 719111
Mon-Friday 9am-5pm (except bank holidays)
Confidential answerphone when we are unavailable.
Confidential helpline, outreach service, training courses, drop in sessions. Aimed at empowering women to help them survive domestic abuse.
Our vision is that women and their families who are affected by domestic abuse in Broxtowe are empowered to feel safe, to take control of their lives and to lead safer lives.
Women receive an excellent bespoke service from Broxtowe Women’s Project
We believe that all women and their families who are affected by domestic abuse should receive high quality care and support. We take a holistic approach to deliver excellent services that are tailored to the needs of the individual. Our service users remain at the heart of all our service development.
Women have access to other supportive services
We believe that women experiencing domestic abuse should have access to appropriate housing, emergency services and wraparound support. We work to equip agencies with the knowledge and understanding to effectively support women.
Women are empowered
Women are empowered, able to live safely and take control of their lives.
Our community is aware of domestic abuse
Everyone in Broxtowe has a greater awareness of domestic abuse and its impact.
Children are safe and happy
The children of women experiencing domestic abuse live safer lives and are happy, confident and successful.
Phone: 0808 2000 247 24
Before you call
Be sure that you are safe when you call the helpline. This means that the perpetrator of the abuse is not in the same property as you (even if they are in another room, the garden or asleep). The helpline worker needs to ensure you are not overheard to keep you safe from harm. It’s important to be aware that the perpetrator of the abuse may overhear your call and any information provided by the helpline worker. Be prepared to not get through immediately
Due to high volume of calls, it is not always possible for a caller to connect immediately to a helpline worker during our peak times of 9.30-3.30pm Monday to Friday. The voicemail service provides information on safety and alternative sources of assistance and allows callers to leave a message to be called back. Message are checked regularly and calls returned if it is safe to do so. If you’d prefer not to leave a message, you may find it is easier to get directly through to a helpline worker between 7pm and 7am.
Have a pen and paper or something to write on. The helpline worker may give you telephone numbers of relevant services or of refuges, or a reference number for your call.
Leave a voicemail. If you are calling on behalf of someone else, don’t leave their details on the voicemail system. The domestic violence helpline will never return a call from a third party. This is because we cannot guarantee that the the person is alone and safe, or that they have given their consent for the helpline to call them.
If you are unable to call you can also receive support from the Helpline workers via email. We will respond to your email within 5 working days. When you email the Helpline it’s very important that you specify when and if it is safe to respond and to which email address. The National Domestic Violence Helpline can only offer limited information by email as we don’t have the resources to provide on-going support or in-depth information in this way.
Please note we can not respond to emails by telephone as safety may be compromised. If you require an urgent response or need in-depth emotional support please call the number above.
Safeguarding children. Women’s Aid is clear that even if a child is not being directly hurt, witnessing physical, verbal and emotional abuse can have a serious detrimental effect on him/her. Women’s Aid aims to give each woman space to explore her options and support her to make safe choices for her and her children. However, if we consider a child is at risk we have a duty to take appropriate action to minimise the risk of harm. This may include working with a woman to contact Children’s Services or, where necessary, making a referral ourselves.
Phone: 07507 329 952
Get help with all kinds of things like: Healthy eating, Sex, emotional Health, bullying, smoking, alcohol Drugs, self-harm, Contraception , relationships
Zero tolerence to bullying
On Twitter @healthforteens
Phone: 0800 1111
Available 24 hours a day, a confidential telephone helpline for those under 19 years old offering support and advice on any issue you are going through.
Telephone: 0800 1111
Chat with a counsellor online or post on the message boards: https://childline.org.uk/
Information for adults concerned about a child also available online.
What does post-lockdown mean?
The government has officially eased lockdown rules, meaning as things stand right now, you’re allowed to meet up with more friends and family from different households, visit pubs and restaurants and even have your hair cut!
You still have to follow some social distancing restrictions and rules are slightly different depending on where in the UK you live.
For a full summary, see this BBC article.
Is the easing of lockdown a good thing?
For some people, the end of lockdown might feel like a huge relief. You can go out again! You can see your mates and you can do all the things you’ve been missing so much over the past few months.
But this isn’t the way everyone feels, and many of us might not feel at all ready to go back to “normality.”
- Though you may want to see your friends, the thought of putting yourself or others at risk of getting ill can be scary.
- You might be dealing with loss.
- You might be struggling with your mental or physical health.
- You might not want things to change.
How do I cope with all this change and uncertainty?
Uncertainty can be uncomfortable. When the future is hard to predict it can make you feel like things are out of your control, which can be scary.
Anxiety and fear are reasonable and natural responses to big changes.
If you feel this way there’s nothing wrong with you and there’s no need to feel embarrassed.
- Try talking to someone you trust about the way you’re feeling.
- Sticking to a routine can help to give you a sense of control, even if it’s something small like reading before bed or going for a walk at the same time every day.
- Try writing a list of all the things you can control.
- Get creative! Try singing, dancing, playing music or painting to express how you’re feeling.
What if I don’t feel comfortable going out yet?
Know that you don’t need to do anything you’re not comfortable with.
- Take things at your own pace.
- Communicate with your friends and family about how the changes are making you feel.
- If it makes you feel safer, stick to meeting people in the park in smaller groups.
- If you want to wear a mask when you see people then that’s fine too.
What if I’m shielding?
For those who are shielding (often people with long-term health conditions), the easing of restrictions won’t apply in the same way.
If you or someone in your family is shielding then it can be really stressful to see life returning to normal. It can also give you massive FOMO!
If you’re shielding or you’re worried about someone who is, know that you’re not alone.
Make sure you’re chatting to friends and family as much as you can. You can also chat things through with one of our team.
It might help to switch off from social media sometimes to avoid drawing comparisons.
Things are going back to normal, but I’m dealing with loss
Some people will have lost loved ones during the pandemic. It can be difficult to see normality returning when you’re dealing with grief and loss.
You may not have been able to see a loved one before they passed away. Restrictions may have meant that you couldn’t go to their funeral. This can make things feel twice as hard.
Grieving is one of the hardest things we go through, and everyone reacts differently. It’s ok if you’re struggling and it’s nothing to feel guilty about. But the fact that restrictions are easing also means that you can now see the people in your life that can support you through this time. Staying in touch with your friends and family can make a huge difference.
You could also sign up for bereavement counselling. You can get free counselling with The Mix here.
But, I liked some bits of lockdown!
Did you actually find lockdown nice and peaceful? Some people enjoyed the chance to slow things down and reconnect with the things they love doing.
You might also feel anxious about returning to school, university or to normal working life. But you’re not the only person who’ll be feeling this way.
- Make a list of all the things you enjoyed about lockdown, so you know which habits you want to keep.
- Talk to your employer or your teachers about what you need to feel comfortable going back to a more normal routine.
- Take things slowly; no one is forcing you to rush back to a faster pace of life.
No matter how you’re feeling about a post-lockdown world, it’s important to remember that we’re all going through this together, and there’s no perfect way of coping.
The key thing is to stay connected to those around you and make sure you feel supported and heard.
Speak to our team for free and confidential support on anything and everything that’s on your mind.
- If you're under 25 and would like free confidential telephone counselling from The Mix to help you figure things out complete this form and we'll call you to arrange your first session.
- Mind offers advice and support to people with mental health problems. Their helpline runs nine to six from Monday to Friday. 0300 123 3393
- Anyone can contact the Samaritans on their 24-hour helpline to talk things through. 116 123
- Our Crisis Messenger provides free, 24/7 crisis support across the UK. If you’re aged 25 or under, you can text THEMIX to 85258
- AnxietyUK run helplines, email support, live chats and therapy services for people with anxiety disorders. 08444 775 774
- Chat about this subject on our Discussion Boards.
- Need help but confused where to go locally? Download our StepFinder iPhone app to find local support services quickly.
The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via online, social or our free
If you’re under 25 and need help but don’t know where to turn call us for FREE on 0808 808 4994. We’ll explore your situation with you and find organisations that may be able to help you further. We’re open from 11am to 11pm every day.
One to one chat allows you to live message our trained helpline supporters about any issue that is troubling you. Our team is trained to help you explore your situation and find organisations which might be able to help you further. We offer a non-judgemental service so you can speak to us about any issue. We’re open from 11am to 11pm every day.
We want to help you find the information you need. The more you are able to tell us about your current situation, the more we will be able to help. You can email the helpline at any time and we aim to respond within 24 hours.
Visit our website: http://www.themix.org.uk/
Contact 11 Sovereign Court The Highway LONDON E1W 3HH
Phone: 02035 983898
SurvivorsUK can offer a range of support services including counselling and therapy appointments as well as online chat. All services are provided by trained professionals who as specialists in the field of male sexual violence have helped many men to work through their experiences.
SurvivorsUK was established as a service for male survivors, however we are an inclusive service and welcome anyone who identifies as male, trans, non-binary, has identified as male in the past, or anyone who feels that we are the right fit for them.
Support Services close to you:
SRASAC (Sheffield) offers Helpline and Counselling to men and boys aged 13 years and above, and Independent Sexual Violence Advisor (ISVA) support to men aged 18 years and above.
Over 20 years experience. Long term experience in working with child and adult survivors, psychosexual issues, couples work, addictive and compulsive behaviours.
The Pit Stop counselling service for men initially provides up to 20 one-to-one counselling sessions (may be extended) within Rotherham Abuse Counselling Service. Any adult male in South Yorkshire can access the service if they wish to resolve issues arising from abuse at any time in their life. (rape, sexual or domestic abuse) . Our specialist counsellors all conform to the ethical standards of the British Association of Counselling and Psychotherapy. We do not counsel perpetrators of abuse. Appointments offered weekdays 9-4pm but may be extended later in evening, and Saturdays in future.
Counselling, Independent Sexual Violence Advocacy (ISVA), group work and information.
One to One Counselling / Group Therapy / Drama Therapy / Self-Help Group
Helpline counselling service
Offers a counselling service for males on the following days and times:
Mon from 2-8pm, Tues from 2-8pm, Thurs from 10-1pm, Fri from 10-1pm, Sat from 10-1pm
ISVA service providing one to one advocacy support for male survivors of sexual abuse
Age Group of Male Survivors: Helpline 13 +, ISVA 14+
SHE UK/ MENDing UK Mansfield
A holistic range of support addressing the complex needs of survivors of childhood sexual abuse.
Phone: 01909 478065
Notts Women’s Aid Ltd provides refuge services in the Bassetlaw & Mansfield areas. The refuges aim to meet the needs of women, children & young people escaping domestic violence by offering 24 hour safe emergency accommodation, practical help, support, information & guidance. Boys up to 17 in Bassetlaw & 16 in Mansfield. Our Refuge team staff comprises of women & children/young people’s support workers who are specialists in domestic abuse. They will respond in a non-judgemental way to provide support to work through individual experiences & empower women & families to move forward with their lives without persuasion or prejudice.
Nottinghamshire Women's Aid- Hands are Not for Hurting
The Farr Centre Chapel Walk Westgate Nottinghamshire
Contact The Farr Centre Chapel Walk Westgate Nottinghamshire
Phone: 01909 533610
With group treatment, which includes support from their mothers, children can begin to resolve the trauma that they have experienced. They do this through telling their experiences & receiving validation by adults & peers they can trust. The aim of the programme is to create a safe space for children & provide them with the opportunity to disclose, process & understand the violence & abuse that they have witnessed.
Nottinghamshire County Council’s Public Health have commissioned a new and exciting website ‘Health for Kids’ which will be managed by the Youth Service. The website is due to be launched in January 2019.
Health for Kids is a health promotion website offering information in a fun and interactive way for primary school children, parents/carers and teachers. The website will offer local news on upcoming events, campaigns, blogs, articles and useful information about services available to children within Nottinghamshire. The website aims to help promote the health and wellbeing of children aged 5-11 years.
Moving forward, the Youth Service will also be managing the Health for Teens Website, which was launched back in January 2016. Health for Teens offers health and wellbeing advice and information to young people aged 11-19, promoting a healthy body and mind. The site provides local information on relevant services to signpost young people to within Nottinghamshire.
As a service we would like to inform you of how to contact us in regards to supporting the websites to ensure the information we include on the local pages is up to date and relevant for Nottinghamshire. For example, if you have an event you would like us to promote to children, young people, parents or carer, or if you have a campaign that is running locally we can publicise these on the Health for kids or Teens Website’s.
We would also like to request you to promote the relevant website to the appropriate age group through your service. We have a range of publicity material available electronically and a limited supply of hard copies.
To get in touch, request any material and add any information you feel is relevant and appropriate for the sites please email the content to; firstname.lastname@example.org
For further information on the Health for Teens and Kids Websites, please contact; Jenny Quin-Smith from the Youth Service on; 01158041180; Jennifer.email@example.com
If you would like to visit the Websites, please see links below;
www.healthforkids.co.uk (local page will be launched in January)
We look forward to working together with you and your organisation in order to successfully promote the health and wellbeing of children and young people in Nottinghamshire.
These services provide a lifeline to women and their children, offering safety and support in a peaceful homely environment. Here you can leave the sense of isolation behind and find friendship. We help women take back control of their lives and make a fresh start.
We believe passionately that for a woman who comes to our refuge this is an opportunity to make the fresh start they want to lead a safer, more fruitful and fulfilling life. Many women have been made to feel for years worthless and guilty that the abuse is ‘all their own fault’. Controlling behaviour and constant criticism leads to a lack of confidence that has grown over time. One of our key goals is that women who feel like this realise that it is NOT their fault, and our programmes and staff will help you on a journey to rebuild your confidence and plan for the bright future that you want for yourself; a future in which there is no place for an abusive relationship.
Midlands Women’s Aid welcomes direct referrals from anyone who feels they are subject to domestic abuse whether violent or non-violent. You will not be charged and the number will not show on your mobile phone bill.
Contact JUNO Women's Aid 30 Chaucer Street, Nottingham NG1 5LP
Phone: 0115 947 5257- general equiries
We cover Ashfield, Broxtowe, Gedling, Nottingham City and Rushcliffe. We run a wide range of services including the 24 hour Nottingham and Nottinghamshire Freephone Domestic and Sexual Violence Helpline. This is where you can speak to one of our specialist trained female support workers 365 days a year. We’ve been doing this for almost 40 years and we’re passionate about helping anyone affected by domestic abuse women and their children to stay as safe as possible and to recover from the harm of domestic abuse.
- Crisis support and drop ins
- Ongoing one to one support
- Refuge accommodation (BMER and Dispersed Refuge service)
- 12 week healthy relationship programmes (The Freedom Programme)
- Therapeutic groups for mums and children
- One to one support for teenagers
- Foster care for family pets
If you need help or advice
Call our 24 hour domestic and sexual violence helpline where our experienced, female helpline team are ready to listen.
We’ve got a wide range of different services and depending on what you want to do, we can arrange for further help or support. We can also find ways to keep you safer in the meantime.
- Call us free and in confidence on 0808 800 0340
- For women living in Nottingham and Nottinghamshire
- 24 hours a day, 365 days a year
- Text Relay is also available for callers who are deaf or hearing impaired. If using a textphone, prefix the helpline number by 18001.
Phone: 0808 2000 247 Freephone 24 hour National Abuse Helpline
Refuge supports women and children who experience all forms of violence and abuse, including domestic violence, sexual violence, female genital mutilation, forced marriage, so-called ‘honour’-based violence, and human trafficking and modern slavery.
Whoever you are, and whatever you have been through, Refuge is here for you. We tailor our support to suit your individual needs and we run a range of services you can access, including refuges, community-based projects, culturally-specific services, services for children and support for women going through the criminal justice system.
We won’t judge you or tell you what to do. We won’t tell anyone you have been in touch with us. Although it may feel impossible now, we can support you to rebuild your life free from violence and fear. Whatever you decide, your safety is always our priority.
COVID-19/Coronavirus: Safety tips for survivors
Q. How do I know if I’m experiencing abuse?
Domestic abuse isn’t always physical – it’s a pattern of controlling, threatening and coercive behaviour, that can also be emotional, economic, psychological or sexual. Abuse is a choice a perpetrator makes and isolation is already used by many perpetrators as a tool of control. If you need help recognising the signs of abuse, you can find information and resources on www.refuge.org.uk. Alternatively, you can call the Freephone 24h National Domestic Abuse Helpline, run by Refuge, on 0808 2000 247 or visit www.nationaldahelpline.org.uk.
Q. Who can I contact if I am living with an abusive partner and I’m worried about myself and/or my children?
Refuge staff are working round the clock to make sure our services remain open and available for everyone that needs them. This includes our refuge accommodation up and down the country, our Freephone 24h National Domestic Abuse Helpline, and our digital resources. Visit www.nationaldahelpline.org.uk to source information and also to access a form to arrange for our expert staff to call you back at a safe time. Rest assured that you are not alone – it may take us slightly longer than usual to return your call, but will do everything we can to get back to you.
If you are self-isolating with a perpetrator you may be worried that he is monitoring your devices. Please remember that if you are unable to call our Helpline you can also seek support online, by filling in our webform.
Try to keep your phone charged and with you at all times and contact our services listed below if it is safe for you to do so:
For information and support:
- Call the Freephone 24h National Domestic Abuse Helpline, run by Refuge, on 0808 2000 247. Our team of highly-trained female staff can offer you confidential and non-judgmental support, and information on your rights and options. Translators are available if English is not your native language.
- If it is not safe for you to call the Helpline, you can visit our website at www.nationaldahelpline.org.uk. You can use the contact form to register your details and tell us when is a safe time for one of the Helpline staff to call you back when your partner is not around.
- If you are concerned that your partner is monitoring your devices, including your phone or laptop, you can access our tech abuse chatbot (look for the pink speech bubble bottom right of the screen). Here, you can find simple step-by-step instructions in video form that you can use to safeguard your devices. Only access this service if it is safe for you to do so, and use our ‘quick exit’ button if you are in the vicinity of your abusive partner.
If you are in immediate danger:
Always call 999 in an emergency; if you are unable to speak on the phone, there are systems in place to connect you to the right service:
- If you are calling from a mobile phone, you can use the ‘Silent Solution’ system. Press 55 and the operator will transfer the call to the relevant police force as an emergency. The police call handler will then ask you a series of simple yes/no questions. If you’re still not able to speak, listen to the instructions you are given so the handler can assess your call and send help. Please note that calling from a mobile does not allow the police to track your location.
- If you are calling from a landline, pressing ‘55’ will not work. If you can’t speak you should stay on the line and the operator will connect you to a police call handler. If you need to put the phone down, the line will stay open for 45 seconds. If you pick it up again during this time and the operator is concerned for your safety, they will put you through to a police call handler. Calling 999 from a landline means the police may be able to retrieve information on your location to send help.
Q. What steps can I take to protect myself and my children in the home, and how can I prepare to flee if I need to?
Protecting yourself in the home:
If your partner becomes violent, try to avoid the kitchen, garage or anywhere that might have potential weapons.
Try to keep your mobile charged and on you at all times. Agree on a code word with trusted friends or family so that they can call the police if you text or call them. For instance, you could agree that a certain word or a blank text means you need the police urgently. If your neighbours are aware of the situation, let them know that they should call the police if they hear a disturbance.
If you have children, talk to them about where they can go to keep safe if the perpetrator becomes abusive. Emphasise that in this situation their priority is to get to safety first and then call for help. Tell them not to intervene as this could put them in further danger.
Preparing to leave:
If possible, keep your bank cards, a little cash and car keys (if you have them) in a safe and accessible place. If you are able, leave an overnight bag with friends or family. Include your Id, Driving license and passport in the bag, or copies if you have them.
Agree on a code word with your children as a way to instruct them safely to leave the home. It is a good idea to plan possible escape routes from each room that you can use both day and night. If you are unable to leave, lock yourself in a room and call the police. Use the Silent Solutions process if you need to by pressing 55 (see above for more detail).
Important messages for survivors:
Remember – you are not alone. Refuge is here for you and you can access help and support. Abuse is not your fault. It is a choice that a perpetrator makes; your partner is responsible for his violent and abusive behaviour. It is a choice he makes and he alone is responsible for changing this behaviour.
Domestic abuse is a crime and help is available. Do not suffer alone. Refuge is here for you. Pick up the phone, or if you are unable to do that, access us online. We stand with you today, tomorrow, and in the future. You are not alone.
Concerned friends and family members
Q. What should I do if I am concerned about a friend, family member, colleague or neighbour?
If you are concerned about someone you know, call the Freephone 24h National Domestic Abuse Helpline, run by Refuge, on 0808 2000 247. Or visit www.nationaldahelpline.org.uk to use our contact form for a call back from one of the Helpline staff. They can offer you confidential support on how best to help the person you are worried about. If you are worried about their safety, call 999.
Do not approach the perpetrator, as this could escalate the abuse and put you and the victim at risk of harm.
Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support
Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs
This service is available Monday - Friday 09.00 - 5.00 pm
Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )
You can email. Communityadvisor@bcvs.org.uk
Men's Advice Line: confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members).
We help by: giving you time to tell your story; offering emotional support; providing practical advice; signposting you to other services for specialist help.
Are you being abused? Please contact us
Call freephone 0808 801 0327 Monday-Friday 9am-5pm or email firstname.lastname@example.org
Phone: 0300 500 80 80
This directory is maintained and operated by Nottinghamshire County Council.
If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:
Telephone: 0300 500 80 80
CSC minicom: 01623 434993
We are open Monday – Friday 8:00am – 6:00pm.
If your query is specifically around SEND, please email email@example.com.
If your query is specifically for Supported Self Care, please call 0300 303 2600 or email firstname.lastname@example.org.
Phone: 0808 2000 247
Stop domestic violence now
Women's Aid have created this space to help children and young people to understand domestic abuse, and how to take positive action if it's happening to you. The charity Women’s Aid created this website. Women’s Aid has been working with women and children experiencing domestic violence over forty years.
This section of the site gives information to adults about domestic violence and the effect it has on children.
If you are experiencing domestic violence, you can call the 24 hour National Domestic Violence Helpline on 0808 2000 247 (run in partnership between Women’s Aid & Refuge).
You can also visit the Women’s Aid websitewhich has a wealth of information about domestic violence, including The Survivor’s Handbook