National Helpline

call 0300 222 1122

National Website

www.alzheimers.org.uk

The Dementia Guide

Suitable for anyone who has recently been diagnosed with dementia and their families.  Can be ordered free from the website.

Aurora services set to relocate to enable building work to commence

02 October 2020

Aurora Wellbeing in Worksop has this week relocated a number of vital services in preparation for the start of building works and the transformation of the Old Library Building on Memorial Avenue.

Aurora Wellbeing, a local charity that supports people in Bassetlaw affected by cancer and long term health conditions was in 2019 awarded £1.56M from the National Heritage Lottery Fund (NHLF), boosted to £2M with support from key stakeholders, to transform the Old Library Building where the Aurora charity is based.

Throughout the duration of the building works, Aurora will continue to deliver services to local people to ensure people in Bassetlaw diagnosed with cancer receive vital help and support, and until services can return to the centre in 2021.

The Aurora Charity Shop and Tea Rooms will relocate to the former Dukeries Tea Rooms building on Bridge Street in Worksop in October 2020, for a period of approximately six months and will open daily from Monday – Saturday, 10 am – 3 pm.

Aurora beauty therapy services will continue to deliver services from Sparkles Beauty, Kilton Road, Worksop and customers are asked to call 0750 3612084 during this period to book appointments.

Aurora Wellbeing Practitioners will continue to provide health needs assessments and support across the Bassetlaw area (working remotely) to help support people and their families with a cancer diagnosis, and to offer emotional support, counselling and workshops.

Aurora exercise classes, including Yoga, Pilates, and Tai Chi, will continue either online via Zoom or at locations across the locality.

Our support lines are open Monday - Friday (9 am-5 pm). Please call us on 01909 470985 or email admin@aurorawellbeing.org.uk

Pre-loved charity shop
Aurora’s pre-loved charity shop is now open. They have a fantastic selection of good quality clothes, children’s toys and a second hand book collection selling books at very reasonable prices for you to browse. Their volunteers have been busy making hand-crafted quality facemasks, which have an internal breathable filter material and these are available to buy or order from the shop.

Valerie’s tearooms
They are operating a takeaway service from their much loved Valerie’s Tearooms and welcome old and new friends to visit and take away a hot drink, slice of cake or light refreshments. They also have a competitive meal deal on offer.

Aurora services
Aurora continues to offer telephone-based support and services to people and their families affected by cancer or long term health conditions. Every day their advisors speak to people who are living with cancer, newly diagnosed or struggling to move forward with life after treatment, and for many, they face additional difficulties due to the coronavirus outbreak. Right now, it is their priority to stay in touch with clients, volunteers and many friends of the charity. They are continuing to offer support and a friendly listening ear to anyone who may be struggling with feelings of anxiety, loneliness or depression and encourage you to chat about your concerns. Contact Aurora via telephone, Monday to Friday from 10.00am to 4.00pm, on 01909 470985.
Aurora is continuing to offer a range of support services whilst the centre remains closed, and they continue to share information and advice and arrange counselling and bereavement support. Their support groups have moved online, along with Aurora courses and exercise classes. Anyone interested is encouraged to get in touch or to subscribe to their newsletter to keep up to date. Visit www.aurorawellbeing.org.uk/worksop and click on the link.
The rest of Aurora’s facilities in the centre will be monitored closely and will become available when it is safe to do so. They are lucky to be situated in the delightful Memorial Gardens so go along, enjoy the gardens and visit the Aurora Centre.
Aurora would like to thank all of their volunteers and the local community for their continued support.

Support local
If you would like to donate to Aurora to support local people in Bassetlaw diagnosed with cancer, please visit www.localgiving.org/charity/aurorawellbeingcentres.

The telephone service is open Monday to Friday, 10.00am to 4.00pm. Call 01909 470985 or email admin@aurorawellbeing.org.uk, follow them on Twitter, @AuroraCentres, or Facebook, @AuroraWellbeingCentreBassetlaw.

Aurora provides support to people affected by cancer and long term health conditions.We share information and advice, arrange counselling, signpost support groups, courses and exercise classes. We also offer professional beauty treatments and holistic therapies and advice on skin care and hair loss, to help boost self-esteem and self-confidence whilst undergoing, and recovering from cancer treatments.

The Aurora centre is open Monday - Friday 09.30 am - 4.30pm

Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

Call 116 123 from any phone OR email jo@samaritans.org

http://www.samaritans.org/

COVID19 update 24th August 2020 - 

In light of the recent Government recommendations that the UK population should wherever possible avoid social contact and that all non-essential travel and meetings are avoided, we have made the decision to suspend all Compassionate Friends group support meetings and face to face support due to the rise in the spread of coronavirus. This is not a decision we have taken lightly, but rather it is to protect the health of our members and the wider community.

We very aware that our support groups are a place where you can safely come and talk about your child and share any thoughts and feelings around your bereavement; so we appreciate that many of you will find it difficult that this support is not available for the time being.

Please do remember that you can call the TCF Helpline any day of the week if you would like to speak with another bereaved parent who is there to listen on 0345 123 2304 (10 am – 4 pm, 7 -10 pm). If the Helpline is busy, please clearly leave your name, number and a short message and one of our team will get back to you as soon as they can (please note, this may not be the same day). You can also email the helpline for support at helpline@tcf.org.uk.

Please do also consider joining one of our private Facebook Groups or online Forum for support and to talk with other bereaved parents and siblings. Details are here

Our postal library will still be operating but will offer a more limited service during this time. For more information contact Mary at library@tcf.org.uk.

We are reviewing all events and gatherings planned for the next few months and will be contacting those who have booked onto our future supportive weekends over the coming days and weeks.

The group aims to support parents who have lost a child of any age. The supporters themselves are bereaved parents. 

Meetings are held every 6 weeks in members homes.

Contact form is currently unavailable. Please email.

Harmless was established at the beginning of October 2007 to respond to the needs of people who do or are at risk of self-harm and suicide. It is a national voluntary organisation for people who self harm, their friends, families and professionals. Harmless has 3 Directors and a broad range of staff.

People Who Self Harm

Self harm is the term used to describe when someone deliberately hurts themselves as a way of dealing with their emotions. They may do this in a number of ways, including:

• cutting or scratching themselves
• burning themselves with a flame or something hot
• causing bruising to the body by hitting themselves
• throwing their body against something that will hurt
• taking overdoses of tablets or medication
• inserting objects into the body
• hair pulling (also known as trichotilliomania)

This is by no means an exhaustive list.

Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

CAMHS stands for Child and Adolescent Mental Health Services. It’s the part of the NHS which helps children and young people who have problems with their thoughts or feelings. We can help people until they are 18.  If someone like a teacher or your doctor is worried about you, they can write to CAMHS to see if we can help you. This is called making a referral. The person who is going to write to us has to get your permission first. As long as we think you are able to decide, it's up to you whether or not we let your parents know.

If you are having trouble with your thoughts or feelings talk to your parents or carers, or an adult you trust.  There is a useful website called Health for Teens that you may find useful:  http://www.healthforteens.co.uk/

Most children who get help from CAMHS see one of our community teams. This normally means you will come to see us for weekly appointments at one of our bases, at a health centre or at your school.  We have lots of people working for us who can help you in different ways. These include:

• family therapists – who talk through problems with you and your family
• CAMHS social workers – who support children and families through difficult times
• family support workers – who can give advice to your parents or carers
• mental health practitioners – who support young people and their families to bring about positive change
• psychologists – experts in how people think and act
• psychiatrists – doctors who work on thoughts and feelings
• art psychotherapists – who can help you by using art and music

For more information visit our website: http://bit.ly/2sQl6GD

Information for parents and carers can be found at: http://bit.ly/2sgBCkS

As well as our community teams, we have some teams which work on other difficulties. These include:

• Problems with eating
• Problems with drugs or alcohol
• Psychosis – when someone hears or sees things which aren’t there
• Intellectual disability – when someone finds it difficult to communicate or understand things

To provide support, advice and guidance to parents or parents to be age 13 - 21 (male or female).

Various centres throughout Bassetlaw.

COVID19 update, 17th August 2020 - CASY reopened their face to face counselling services on the 29th June 2020.
Please be aware we will have social distancing procedures in place to make the session safe for both the clients and counsellors.

Our Mission: is to reduce and relieve the suffering and distress, and to improve the emotional wellbeing, of young people and their families throughout the East Midlands.

Our Vision: is that all children and young people in Nottinghamshire and Lincolnshire have the best possible chance of a mentally and emotionally healthy future.

Our Aims:  are to deliver emotional and mental health services and support to children & young people and to all who support and care for them.

Our Values

• Respect and integrity in all we do
• Alleviating personal distress
• Promote a meaningful sense of self
• Appreciate the variety of human experience
• Treat all people fairly
• Honesty

In all that we do, we strive to be:

• Empathic
• Caring
• Professional

COVID19 update, 6th August, 2020 - for full details please visit website at http://www.bluebellwood.org

We’re always cooking up mouth-watering meals and tasty treats in the kitchen for families. There’s also plenty of fun activities for children to try, including soft play, arts and crafts, music therapy and much more.

While they’re staying with us, children have one of our eight bedrooms. If their family is staying too, then parents have their own room.

We support children and young adults whose lives are just too short, and all of our services are completely free for their families. We are here to take some of the stresses away when looking after for your child, and to provide you with the best care possible. Services include: respite and short breaks, family and sibling support, support for young adults, end of life care & bereavement support.

COVID19 update, 20th July 2020 - for details please call 01302 812345

https://www.ageuk.org.uk/ Our free national advice line and local advice helps hundreds of thousands of people every year.

Age UK Doncaster provides services including homecare, cleaning services, day services, home and garden services and a home from hospital service.

Age UK Doncaster can also offer information and advice on a range of issues including money, housing, health and social care etc.

COVID19 update, 29th July 2020 - 

Please note: Our charity shops and tea bar are closed until further notice. 

The Day Hospice service is closed, however the In Patinet Unit is operating at full capacity.

Visitors Please Note:

Please do not visit if you feel unwell or if you have a persistent cough, or/and a high temperature, or if you share a household with someone who has these symptoms. 

VISITING IS NOW RESTRICTED AND YOU SHOULD TELEPHONE THE NURSING TEAM ON 01777 200060 FOR ADVICE BEFORE COMING TO THE HOSPICE.  

For full details please visit website at http://www.bassetlawhospice.org 

THE IVY OSBORN CHARITY GIVES WIDOWS AND ELDERLY SPINSTERS LIVING IN THE VILLAGE OF WALKERINGHAM 

PLEASE VISIT OUR WEBSITE FOR SUPPORT DURING COVID LOCKDOWN

It’s a peer-to-peer support group run by a network of volunteers who have been bereaved at a young age themselves, so they understand exactly what other members are going through.

WAY was founded in 1997 and now has more than 2,800 members across England, Wales, Scotland and Northern Ireland. WAY aims to provide peer-to-peer emotional and practical support to young widowed men and women – married or not, with or without children, whatever their sexual orientation – as they adjust to life after the death of their partner.

Registered Charity No: 1158908

Joel's main aim is to support families through pregnancy and parenting after baby loss.  No matter how long ago you experienced your loss, at any stage of pregnancy, during labour or after birth, we will support you.  It is important to know that you are never alone.  We aim to celebrate the family as a whole and break the taboo associated with baby loss.

Every first Saturday of each month we meet for a chat and a cuppa (with a slice of cake!), 10.00-11.30am at the Golden Ball, 3 Victoria Square, Worksop, Notts, S80 1DX

The groups are relaxed, friendly and welcoming and you are not pressured to sit and talk if you don't want to.  However, we do have a wonderful peer support network and provide access to all Joel's services.  You can find out about:

• coaching
• counselling
• hypnotherapy and 1:1 support

You can also:

• borrow beautiful books from our library
• make crafts
• meet families who share the same experiences as you

Sunshine Children (baby born before loss) and Rainbow Children (baby born after loss) are welcome to come along too, as they can play, craft and meet other children who have lost a precious sibling.

Visit our website for information and support:  http://www.joeltcp.org/

Joel can provide a rainbow information pack which signposts support, ideas for keepsakes and stories of hope.

If you could help us by donating, please TEXT joel14, plus your chosen amount of £1, £2, £3, £5 or £10 to 70070.

Find us on Twitter: @TCPJoel      Facebook: Joel TCP Rainbow Baby Support Network      Flickr: Joel the complete package

COVID 19 update - 13th July, waiting for guidance but hoping to restart groups in September.

Wednesday Group - Meets in the Church itself 3 times a month. Wednesday's 2 - 3:30pm. Coffee and chat

Luncheon Club - First Friday of the month 12 noon Contact Pat McKillock 01909 732958

Bereavement Support Group - part of the Wednesday group.

Toddler Group - Thursday's 9am - 10:30 am - play, crafts, songs, snacks. Contact Rachael Baxter, 07963 812009

CORONAVIRUS UPDATE

Whilst the Aurora Wellbeing Centres are currently closed, our Wellbeing Practitioners are continuing to offer telephone support for people affected by cancer or long term health conditions.

If you are based in Bassetlaw please call us on 01909 470985 or Doncaster call 01302 796853. Available Mon-Fri (9am-5pm)

The bereavment group is very informal and supports relatives and friends following a bereavement. We normally meet every Friday at the Aurora Wellbeing Centre, memorial Avenue, Worksop, 9.30am - 12.30pm

For further information please contact The Aurora Wellbeing Centre 01909 470985

A friendly atmosphere where you can come and discuss your health in an informal and relaxed way.  Our main aim is to try and maintain positive attitudes towards depression and anxiety and to share ways and things that help us. In our group we chat about the problems we may face on a daily basis such as relationships with friends and family, the stigma of illness, finding and maintaining employment and the effects of medication.  You are welcome to being a relative, friend or carer with you if you prefer not to come alone.  Tea and coffee are available at a small charge.

Held every Tuesday, 1.30pm-3.30pm at Bassetlaw Museum, Grove Street, Retford, DN22 6LD

COVID19 update, 29th July 2020 - for full information visit https://www.bassetlaw.gov.uk

You can access our money advice team for help with any worries you have about claiming benefits, help with forms, including Universal Credit, Housing Benefit and Council Tax Reduction. They can advise you if you are claiming all of the benefits you should be or give general advice if you have debts. They have access to many areas of other support through our partnership with the North Nottinghamshire Support Partnership, including complex debt advice.

Our offices are open from 9am and the last appointment is at 4pm. There is a drop-in service you can access via your work coach or through the help to claim scheme at the Citizens Advice Bureau.

If you need help contact our Money Advisors, on 01909 533 744  or email us at customer.services@bassetlaw.gov.uk

The Government has also merged the Money Advice Service and Pension Advice Service into one organisation.

Mandy Edwards is a qualified Psychodynamic and CBT counsellor, alongside being a BACP registered member. Covers Worksop S80 and Mansfield NG19.

Specialises in:

• Approaches to Incest and Sexual Abuse
• Working with staff and students in higher education
• Couple and family counselling
• Supervision
• Staff counselling
• Attachment issues
• Relationship issues
• Psychodynamic therapy
• CBT

Further information on services offered on Counselling Directory and Future Minds

Most of us will at some point experience common mental health issues such as low mood, depression, anxiety, stress, phobias, anger, panic, trauma, bereavement, loss, relationship difficulties and family problems.  If these affect your day-to-day life or how you cope, talking therapies may be able to help, if you are 18 and above, and are registered with a Bassetlaw GP. 

We cover the Bassetlaw area.

https://www.insighthealthcare.org/our-services/talking-therapies/find-a-service/bassetlaw/

Contact us for an appointment on 0300 300 0033 or you could ask your GP for a referral.  You can also fill out an online form.

Covid-19 Update

In these difficult times SANE is continuing to offer help through our team of professionals and trained volunteers.

Although our previous SANEline number cannot operate at the moment, you can leave a message on 07984 967 708 giving your first name and a contact number, and one of our professionals or senior volunteers will call you back as soon as practicable. You can also contact us, as before, through our Support Forum, Textcare and other services.

See here for more information.

"Mental health is as important as physical health in these worrying and stressful days when there is so much uncertainty.

"For those who are already vulnerable through depression, anxiety and other conditions, the prospect of isolation may be hard to face. By keeping our lines open, we are striving to continue to offer some reassurance, inner strength and hope."

SANE services provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers.

SANEline (helpline):  0300 304 7000 (4.30 pm - 10.30 pm daily) NOT OPERATING AT THE MOMENT DUE TO COVID

Website:  http://www.sane.org.uk

Online support & counselling.

Turn2me provides a 3 tiered approach to supporting mental wellbeing- self help, peer support and proffesional support. 

Remain anonymous, express yourself and share your experiences without fear of recognition or judgement.

We can support you through peer support, support groups, counselling and psychotherapy.

Visit our website for contact details.

What we do

• Provide confidential help and advice to young people and anyone worried about a young person
• Help others to prevent young suicide by working with and training professionals
• Campaign and influence national policy

HOPELINEUK

HOPELINEUK is a confidential support and advice service for children and young people under the age of 35 who are experiencing thoughts of suicide, or anyone concerned that a young person could be thinking about suicide.

If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice.

CALL: 0800 068 41 41

TEXT: 07860 039967

EMAIL: pat@papyrus-uk.org

OPENING HOURS

Mon-Fri 9:00 am to 10:00 pm

Weekends 2:00 pm to 10:00 pm

Bank Holidays 2:00 pm to 10:00 pm

COVID19 update 20th August 2020 - Unfortunately due to COVID19 all our community groups are now currently on hold until further notice. Many apologies we do understand this can be a very isolating time. Please contact us if you have any questions or need support.  Visit https://www.cisfauk.com/ for full information.

https://m.facebook.com/cisfauk1/

To ensure all adults and teens with chronic illness have a safe environment to express how they feel and are made to feel supported and understood. To provide ongoing support both online and in the community without prejudice. To be exactly what it says in our title

Are you in the Nottinghamshire, Cheshire or Manchester area?
Could you volunteer a spare afternoon or evening or anytime at all?
CISFA is desperately looking for volunteers to help with carboot sales, craft fairs and support groups. Have a laugh whilst meeting new people.
Are you a crafter or have a talent ? We are also looking for donations for craft stalls and care packs. If you can help, phone or email at cisfauk@gmail.com

What does post-lockdown mean?

The government has officially eased lockdown rules, meaning as things stand right now, you’re allowed to meet up with more friends and family from different households, visit pubs and restaurants and even have your hair cut!

You still have to follow some social distancing restrictions and rules are slightly different depending on where in the UK you live.

For a full summary, see this BBC article.

Is the easing of lockdown a good thing?

For some people, the end of lockdown might feel like a huge relief. You can go out again! You can see your mates and you can do all the things you’ve been missing so much over the past few months.

But this isn’t the way everyone feels, and many of us might not feel at all ready to go back to “normality.”

• Though you may want to see your friends, the thought of putting yourself or others at risk of getting ill can be scary.
• You might be dealing with loss.
• You might be struggling with your mental or physical health.
• You might not want things to change.

How do I cope with all this change and uncertainty?

Uncertainty can be uncomfortable. When the future is hard to predict it can make you feel like things are out of your control, which can be scary.

Anxiety and fear are reasonable and natural responses to big changes.

If you feel this way there’s nothing wrong with you and there’s no need to feel embarrassed.

• Try talking to someone you trust about the way you’re feeling.
• Sticking to a routine can help to give you a sense of control, even if it’s something small like reading before bed or going for a walk at the same time every day.
• Try writing a list of all the things you can control.
• Get creative! Try singing, dancing, playing music or painting to express how you’re feeling.

What if I don’t feel comfortable going out yet?

Know that you don’t need to do anything you’re not comfortable with.

• Take things at your own pace.
• Communicate with your friends and family about how the changes are making you feel.
• If it makes you feel safer, stick to meeting people in the park in smaller groups.
• If you want to wear a mask when you see people then that’s fine too.

What if I’m shielding?

For those who are shielding (often people with long-term health conditions), the easing of restrictions won’t apply in the same way.

If you or someone in your family is shielding then it can be really stressful to see life returning to normal. It can also give you massive FOMO!

If you’re shielding or you’re worried about someone who is, know that you’re not alone.

Make sure you’re chatting to friends and family as much as you can. You can also chat things through with one of our team.

It might help to switch off from social media sometimes to avoid drawing comparisons.

Things are going back to normal, but I’m dealing with loss

Some people will have lost loved ones during the pandemic. It can be difficult to see normality returning when you’re dealing with grief and loss.

You may not have been able to see a loved one before they passed away. Restrictions may have meant that you couldn’t go to their funeral. This can make things feel twice as hard.

Grieving is one of the hardest things we go through, and everyone reacts differently. It’s ok if you’re struggling and it’s nothing to feel guilty about. But the fact that restrictions are easing also means that you can now see the people in your life that can support you through this time. Staying in touch with your friends and family can make a huge difference.

You might find our article on coping with grief helpful. Take a look at Barnardo’s article on coping with loss.

You could also sign up for bereavement counselling. You can get free counselling with The Mix here.

But, I liked some bits of lockdown!

Did you actually find lockdown nice and peaceful? Some people enjoyed the chance to slow things down and reconnect with the things they love doing.

You might also feel anxious about returning to school, university or to normal working life. But you’re not the only person who’ll be feeling this way.

• Make a list of all the things you enjoyed about lockdown, so you know which habits you want to keep.
• Talk to your employer or your teachers about what you need to feel comfortable going back to a more normal routine.
• Take things slowly; no one is forcing you to rush back to a faster pace of life.

Stay connected

No matter how you’re feeling about a post-lockdown world, it’s important to remember that we’re all going through this together, and there’s no perfect way of coping.

The key thing is to stay connected to those around you and make sure you feel supported and heard.

You might find these articles by Mind and the Mental Health Foundation helpful.

Speak to our team for free and confidential support on anything and everything that’s on your mind.

Next Steps

• If you're under 25 and would like free confidential telephone counselling from The Mix to help you figure things out complete this form and we'll call you to arrange your first session. 
• Mind offers advice and support to people with mental health problems. Their helpline runs nine to six from Monday to Friday. 0300 123 3393
• Anyone can contact the Samaritans on their 24-hour helpline to talk things through. 116 123
• Our Crisis Messenger provides free, 24/7 crisis support across the UK. If you’re aged 25 or under, you can text THEMIX to 85258
• AnxietyUK run helplines, email support, live chats and therapy services for people with anxiety disorders. 08444 775 774
• Chat about this subject on our Discussion Boards.
• Need help but confused where to go locally? Download our StepFinder iPhone app to find local support services quickly.

The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via online, social or our free

If you’re under 25 and need help but don’t know where to turn call us for FREE on 0808 808 4994. We’ll explore your situation with you and find organisations that may be able to help you further. We’re open from 11am to 11pm every day.

One to one chat allows you to live message our trained helpline supporters about any issue that is troubling you. Our team is trained to help you explore your situation and find organisations which might be able to help you further. We offer a non-judgemental service so you can speak to us about any issue. We’re open from 11am to 11pm every day.

We want to help you find the information you need. The more you are able to tell us about your current situation, the more we will be able to help. You can email the helpline at any time and we aim to respond within 24 hours.

Visit our website: http://www.themix.org.uk/

Opening Hours: Monday - Friday 08.00 am - 8.00 pm Saturday 09.00 am - 5.00pm

The service supports Victims and survivors to be resilient and in doing so are less likely to be re-victimised; empowered to cope and recover from crime and anti-social behaviour by timely and effective victim-centred support from local services, families and communities.

Victims do not have to report a crime to access the service. Victims of both recorded and self-reported crime are tracked at all points in their journey and given access to information, practical support and advice and where appropriate, referral to ‘cope, recover and empowerment’ support services in their local communities.

Victim CARE ensures that the support will be victim-centred and outcome focussed. It will ensure that the needs of the victim are considered and supported at every stage of the criminal justice process.

The service is provided by a team of experienced professional case workers, giving one to one support to victims of crime and ASB. The team is supported by a committed and highly trained team of volunteers. The aim is to improve victims’ experience with the criminal justice system and associated support services.

Types of support

Victims of crime and anti-social behaviour benefit from enhanced help and support with a new-style service, designed around the needs of victims to help them cope and recover from their experience and empower them to become more resilient

• Tailored emotional and practical support, advocacy and restorative justice determined through a ‘needs assessment’, focusing on the level of harm caused by the crime and the vulnerability of the victim.
• A dedicated Caseworker providing one to one support to each victim, making it less stressful for them and reducing the number of times they are asked to tell their story
• Access to restorative justice services arranged by the Caseworker, which could include facilitating dialogue with a person with a conviction. Restorative justice brings those harmed by crime or conflict and those responsible for the harm into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward.

There are many practical issues to manage when someone dies.

Bereavement Advice Centre supports and advises people on what they need to do after a death

Call Mon- Fri 9am-5pm on 0800 634 9494

https://bereavementadvice.org/

COVID19 update, 6th August 2020 - Following the outbreak of coronavirus (COVID-19) we understand that you may have questions and concerns if your baby was born premature or sick.

Please visit https://www.bliss.org.uk/parents/support/coronavirus-covid-19-information for further details.

If you have any general queries, questions or complaints please call us on 020 7378 1122

Support available via video call, email, or telephone.

COVID UPDATE: PLEASE VISIT OUR FACEBOOK PAGE FOR DETAILS OF HOW TO GET IN TOUCH IF YOU REQUIRE COUNSELLING.

We offer 121 counselling service for children aged 14 and over and adults with no upper age cap.

Our service is low cost and free in exceptional circumstances.

We are a team of 17 counsellors.

All BACP registered.

We have just celebrated our 5 birthday.

We deliver our service across Ashfield and Mansfield in GP surgeries, schools and community centres. 

Sessions cost £10 or free for those in severe cases of low/no income.

Meetings: Tuesdays 3.30pm in Mansfield Library.
121 counselling sessions across the district in several community venues.

Find us on Facebook at : https://www.facebook.com/counsellinginmansfieldforchildrenyoungpeopleadults/about/

CURRENTLY CLOSED DUE TO COVID

Self Referrals accepted. Now based at The Crossing, Worksop aswell as Newark.

Service users will receive interventions if they are modertae to severe mental health problems, including depressive illnesses and disorders of personality

Interventions are offered on a 1-1 and/or group therapy basis

Support available Monday - Friday 09.00 - 5.00

https://kooth.com/

Free, safe and anonymous online support for young people

Support is accessible Monday - Friday 09.00 - 5.00pm based at Bassetlaw Hospital

COVID19 - currently offering counselling by telephone or email support. 

Meet on a Wednesday Morning from 09.00 - 12.00 at Worksop Cricket Club

Follow them on Facebook @worksopsocietyofarts

We can help you start living again so you can maybe even try for another baby or change the way you live and work, by freeing you of the thoughts and emotions that are holding you back.

Life After Miscarriage, Your Guide to Healing from Pregnancy Loss takes you through a transformational journey from the pain of loss to a place of acceptance and hope. You will discover how your loss impacts your relationships with your partner, family and friends. You will understand how it’s holding you back in your career, day-to-day life and overall happiness. You’ll recognise and understand your go-to coping strategies and learn how you can begin to support yourself with self-healing strategies so you can move forward and find joy again.

https://life-after-miscarriage.com/

During the ongoing COVID-19 pandemic, our office is currently closed for calls, but we're still here for you. Please contact the team you would like to speak to using the emails listed below or send your message to enquiries@twinstrust.org and we will get back to you as soon as possible.

If you’d like to speak to a parent of twins or more for support, reassurance or guidance, or simply just to talk to someone, please give Twinline a call on 0800 138 0509. This free, confidential service is offered between 10am and 1pm and again at 7pm until 10pm, Monday to Friday.

Alternatively, you can email Twinline on Twinline@twinstrust.org

Email: enquiries@twinstrust.org

Support Services: support-team@twinstrust.org

Membership: membership@twinstrust.org

Press office: pressoffice@twinstrust.org

Fundraising: fundraising@twinstrust.org

Maternity Engagement: maternityengagement@twinstrust.org

Bereavement

The Tamba Bereavement Support Group (BSG) exists to support all parents and carers of multiples who have experienced loss whether it was during pregnancy, at birth or at any point afterwards. We are so sorry for your loss and hope that by making contact with the BSG you will find some comfort.

The group was established in 1982 in response to requests from parents who had lost a twin.  Dr Elizabeth Bryan, a founder member of the Twins and Multiples Births Association (TAMBA), recognised the special needs of such families and started it off by producing the first leaflet of its kind on this subject. As more people contacted the group it became clear that families faced with the loss of both twins had yet another set of problems, as did parents who had suffered a cot death. 

Tamba BSG offers parent to parent support via our befriending service and via our facebook bereavement support group

If you would like a hardcopy of the booklet, or like to have further support from the group, please email the Support Services team.

Tamba now have a separate electronic booklet for parents who have suffered a loss from TTTS, if you would like a copy of this booklet please send us an email.

For all our new followers, here is some information about us.........

Sophia Pregnancy Loss Support aims to support anybody who has experienced the tragic loss of a baby through miscarriage, ectopic pregnancy, TFMR, stillbirth and neonatal death.

The charity is run by a group of bereaved parents. We aim to raise awareness of pregnancy loss as well as supporting those affected.

We offer a support group that meet on the first Tuesday of every month at coombe house on the George Eliot hospital site in nuneaton. We also offer online support via a closed Facebook group and a dad’s Facebook group.

We know how difficult it can be to experience the death of a baby at any gestation. Currently, those babies delivered after 24 weeks receive a birth and/or death certificate. We are trying to bring a little bit of comfort to those who did not receive anything, and so we have designed a 'Recognition of Life' certificate.

We send these out free of charge to those who have been devastated by the loss of a baby.

Our charity also provides memory boxes to anybody who has experienced the loss of a baby at any gestation. They include our brochure, information about local support groups or charities we believe provide wonderful services at such difficult times, seeds to plant, a candle, a small charm, a poem and a certificate to recognise your baby's existence.

In addition to this we also provide angelversary cards. These can be sent on a date of your choice each year and show we are thinking of you and remember your baby.

Please also visit our facebook page if you need online support: https://www.facebook.com/SophiaPLS/

Support group for people living in the Nuneaton region.

Our Aim

The Lexi Dolls are donated to hospitals to comfort grieving children in the loss of a sibling or relatives baby. Lexi assists the grieving parents in explaining the tragedy to a bereaved child, providing a physical presence to hold, cuddle, treasure in memory of the lost baby.

https://www.facebook.com/The-Lexi-Doll-Charity-180661699046023/

Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may have to be changes in the way some of our services work. Please contact the service directly to check how services are being delivered and follow their advice.

The national suspension on visiting inpatient areas has been lifted. Please contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during Coronavirus pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe blood loss, serious burns, suspected stroke.

The core purpose of the Paediatric Occupational Therapy (OT) element of the service is to respond to the needs of children and young people who have disabilities or disorders of movement or function which may be improved or controlled by therapeutic input and use of Children and young people who have disabilities or disorders of movement or function which may be improved or controlled by therapeutic input Referral via SPA at Hurst in Worksop

This service is a seven day service 7am - 9pm.

telephone 01777 274 422

Contact us about care and support

If you need information, advice and support visit Nottinghamshire Help Yourself website. Watch this video for support on how to access advice and information. 

This service is for

Contacting our customer service team about care and support. 

Eligibility

To receive care and support you need to live in Nottinghamshire and if you provide necessary care for somebody else they need to live in Nottinghamshire. 

What will happen next

To help us deal with your enquiry as quickly as possible please include the following details:

• your name
• your email address
• your enquiry or message.

The information you provide in the form will be reviewed by our Customer Service Team and they will contact you to talk about what happens next.

In the first instance you might be offered:

• information and advice
• short term support to help you get back on your feet.

In most cases when you contact us we will use Nottinghamshire Help Yourself to find the right support or advice for you. 

Contact us online

Alternative ways to do this

If you're unable to complete the form online you can contact our Customer Service Centre on 0300 500 80 80.

IMPROVING THE HEALTH AND WELLBEING OF BASSETLAW RESIDENTS THROUGH SUPPORTED
ACCESS AND NAVIGATION INTO LOCAL SERVICES AND SUPPORT GROUPS

The Community Advisor is a specialist with a wealth of knowledge and experience about services across Bassetlaw, helping individuals to access non-medical support services from voluntary organisations and community groups.  

Anyone over the age of 16 who is registered with a Bassetlaw GP can access this service.
You can ask at your GP Reception when the Community Advisor will be visiting your local surgery or contact us directly here at BCVS.
The Community Advisor will discuss with the individual how one of the many voluntary or community services may help them improve their health and wellbeing alongside any existing medical treatment.

The Community Advisor can help you to:

•  Identify groups which may offer additional support to help you understand and manage your medical condition
• Access community social groups by giving you a named contact and specific group information 
• Access benefits, debt and welfare advice
• Address loneliness and isolation issues by encouraging participation with local activity group
• Access information and advice on a wide range of services for the whole family

Your Community Advisor will be able to identify suitable support options and they will afford the time to find contact details of the leaders of groups and services to make the access as smooth as possible.

There are several ways to make contact with the Community Advisor:

You can ring the Community Advisor direct for telephone advice. Available Monday to Friday on 01909 476118 Ext 24.

CURRENTLY SUSPENDED DUE TO COVID AND DURING SUMMER 2020.

Further details of when meetings may resume are to follow.

This craft group consists of: Knitting, Crochet, Needlepoint and paper art 

Everyone Welcome on a Tuesday evening 6.30 - 8.30pm

When you are going through a difficult time, it can be very easy to keep your worries to yourself and believe that you are the only one experiencing such painful feelings. While we all have our own ways of coping, information and support can make a huge difference.

Counselling Directory was set up by a team who know how difficult it can be to find the support and information you need. Being a team who between us have experienced various mental health issues, we know how it feels to be overwhelmed, isolated and somewhat lost.

Through our own experiences, we have learnt how important having relevant information is and how the right support can help transform lives.

Our journey inspired us to share what we have learnt along the way with others. Our team is passionate about counselling and we want to promote the huge benefits talking therapy can have. We know how important it is to find the right counsellor for you and we are dedicated to making that process as simple as possible.

Contact us by phone 

Tel: 0333 325 2500 

Monday 9.30am to 5pm
Tuesday - Thursday 9am to 5pm
Friday 9am to 4pm

Do IT is one of the top platforms signposted to through gov.uk guidance on how to help safely. Do IT has been working alongside the Government as part of the response to COVID-19 and are helping volunteers to get involved to support the most vulnerable people in their homes. Our aim is to make it easy for everyone in the country to provide all the help they can, and for every voluntary organisation and every person to find the help they need. So, we’ve created a community for the nation - ‘Our Community’ - on the Do IT platform.

https://do-it.org/news/our-community

Find the perfect volunteering opportunity just for you.

Enter your postcode or town to start searching now. on www.do-it.org

Click on Advanced search for more options.

I would describe being a same sex couple experiencing baby loss as being in a small pond, within a small pond. Whilst neither pond is actually that small once you start swimming around in it – you have to search far and wide to find others likes yourself.

Visit the Legacy of Leo website for more information and blogs 

Lots more information on the website.

We are a team of individuals who understand despair. Many of us have faced similar difficulties and our service is here to help.

You can get in touch in whatever way feels most comfortable to you.

Open Monday - Friday 9am to 5pm. Closed on weekends and bank holidays.

If you contact us to tell us that you need our help, we will:

- Get back to you within one working day

- Arrange for you to meet up with a member of our suicide crisis or bereavement team

- See you regularly on a short-term in our crisis pathway, or long term in our bereavement pathway while things are difficult

- Ensure that we support you through your crisis or bereavement

- Help you to overcome practical and emotional issues and look at where else you can get help you need to feel better

- Listen to what you want.

If you are experiencing a suicide crisis or bereavement, our team aims to respond to your needs sensitively and empathically. We will listen, and we will try to understand what you are going through. We want each person who contacts us to feel heard, and with your help, we can work together to address your immediate needs and create a support plan that will keep you safe.

Don't give up just yet. Come and meet one of our team and let's take it from there. Together. 

Supporting someone during Covid-19

Checking in on your family, friends and colleagues is always important. But as the coronavirus pandemic continues, this is more important than ever.

Lots of us have felt worried about the coronavirus pandemic, and everyone will feel differently about the changes to lockdown restrictions.

If someone’s feeling anxious or worried, you don’t need to be an expert on mental health to support them. Think about using our three top tips:

1) Check in

If someone doesn’t feel ready to meet face-to-face, picking up the phone, having a video call, starting a group chat or messaging someone on social media lets them know you are there to talk and ready to listen.

2) Listen and reflect

Whether you have a mental health problem or not, this will be a challenging time for our mental health and wellbeing. If someone opens up to you, remember that you don't need to fix things or offer advice. Often just listening, and showing you take them seriously, can help someone to manage.

3) Ask questions  

Ask how people are managing, and ask again if you're worried they aren't sharing the full picture. Asking again, with interest, can help someone to open up and explore what they're feeling.

If you are in need of mental health advice and information in relation to Covid-19, our partners Mind and Rethink Mental Illness have a number of resources at the bottom of our web page.

General enquiries

The Time to Change team is currently working from home in line with Government advice on Covid-19. This means we are unable to respond to calls, voicemails or post. To get in touch, please email our team.

Email: info@time-to-change.org.uk

Time to Change is a growing social movement working to change the way we all think and act about mental health problems. We've already reached millions of people and begun to improve attitudes and behaviour.

Despite the progress we’ve made, we know that many people still don’t consider mental health relevant to them. They don’t believe mental health problems are likely to affect them or people they know.

But the reality is that mental health can affect anyone. Statistically, 1 in 4 of us will experience a mental health problem in any given year. That’s why our work is so important. No one should have to fear being treated differently because of a mental health problem. 

If you're looking for individual advice, information or support for you or someone else, unfortunately Time to Change can't provide that but there are lots of people who can - visit our Mental health help and support services page for a list of numbers to call.

Grassroots is an award-winning charity and UK leader in suicide prevention. We believe that suicide can be prevented through open and direct conversations. We call this Real Talk. We provide people with the skills and confidence needed to save lives through our training, innovation, and thought-provoking campaigns. But that’s not all. We make change. We work with ChangeMakers - the people who share our beliefs and want to make a difference.

Please visit the website for more information, resources and support https://www.prevent-suicide.org.uk/

The Young Carers Service is funded by Nottinghamshire County Council and the NHS and covers the county of Nottinghamshire.

The service is being run alongside the existing Nottinghamshire Carers Hub.

Young Carers are most likely to provide care for a parent, grandparent, brother or sister, because that person has an illness or disability, mental health problem or problems with addiction to alcohol or drugs.

The service is for Young Carers aged 7 years old to 18. The service offers Young Carers the opportunity to meet in a group with other young carers, have fun, learn new skills and try different activities such as:

•  Arts & Crafts
•  Swimming & Canoeing
•  Bowling & Archery
•  Paintballing & Laser Quest
•  Cook & Eat
•  First Aid Training

The Young Carers Service is funded by Nottinghamshire County Council and the NHS and covers the county of Nottinghamshire.

The service is being run alongside the existing Nottinghamshire Carers Hub.

Young Carers are most likely to provide care for a parent, grandparent, brother or sister, because that person has an illness or disability, mental health problem or problems with addiction to alcohol or drugs.

The service is for Young Carers aged 7 years old to 18. The service offers Young Carers the opportunity to meet in a group with other young carers, have fun, learn new skills and try different activities such as:

•  Arts & Crafts
•  Swimming & Canoeing
•  Bowling & Archery
•  Paintballing & Laser Quest
•  Cook & Eat
•  First Aid Training

The service will support young carers to:  increase their self-esteem, feel more in touch with other young carers, feel more positive about engagement, feel less socially isolated, identify peer support.

To access the Young Carer Service, in the first instance please contact Nottinghamshire County Council and request a Young Carers Assessment on 0300 500 80 80.

The service will support young carers to:  increase their self-esteem, feel more in touch with other young carers, feel more positive about engagement, feel less socially isolated, identify peer support.

To access the Young Carer Service, in the first instance please contact Nottinghamshire County Council and request a Young Carers Assessment on 0300 500 80 80.

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.

Monday Mornings - all morning - 10am onwards. Contact Richard Hylton-Mais 07832 222480

COVID19 -  Men's group has continuted through lockdown by means of Zoom meetings. One 2 One sessions available.

Mental health helpline. 

The Nottinghamshire Mental Health Helpline offers access to support for people who need emotional support or information about their mental health.

The service works alongside the Nottinghamshire Crisis Line, providing personalised advice, emotional support and information on coping mechanisms.

Our service also provides access to our online self-help content through Find Out More and Bite-size options (see below).

The crisis line number is 0808 196 3779 and is available to anyone in mental health crisis at anytime, anywhere across Nottingham and Nottinghamshire. Available 24 hours a day, seven-days a week, it’s the number to call if you are experiencing a mental health crisis and need immediate help. It’s open to people of all ages who need urgent mental health support.

I'm already a patient, how do I get help in a crisis?

If you, or the person you are concerned about are already being seen by our services, regardless of age, or you feel you need emergency treatment: During office hours call the local number for your area:

Bassetlaw: 0300 123 1804 (7.30am – 9pm) or 0115 956 0860 (9pm – 7.30am)

Outside office hours, you should call your local Crisis Resolution and Home Treatment (CRHT) Team. The CRHT teams are available 24/7 and will be able to offer you immediate telephone support and reassurance to ensure that you feel safe and to help you manage your distress.

For children and young people

Call the CAMHS Crisis number: 0115 844 0560

We are still offering treatment via telephone and online. 

Nottinghamshire Head Office

Phone: 0115 896 3160
Email : enquiries@trentpts.co.uk

Coronavirus measuresThe NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS Staff while also ensuring services are available to the public as normal.We follow NHS guidelines and protocols and are able to continue to provide psychological therapy services. These services will be offered to you via telephone, webcam and other online packages as an alternative to attending one of our venues to ensure the safety of you and our staff. The outbreak of Coronavirus (COVID-19) has not prevented us from processing your referral to our service or delayed access to treatment. The only impact is we may not be able to offer face to face therapy throughout your treatment.If you are self-isolating please read NHS advice about staying home including how long to isolate for. You may also find Every Mind Matters and One You links useful is you are worrying a lot about Coronavirus. Coming Together as a CommunityThis is an unprecedented time in our history. This pandemic is having an impact on the health of our loved ones, and the way we live our daily lives. As we all continue to navigate these unique and evolving challenges, simple acts of courage, generosity and resilience can make a huge difference. So it’s important that we reach out and support each other.As our client’s navigate these difficult waters, we want you to know that Trent PTS stands ready to help you get the help you need as stated above, we are accepting new online referrals. The commitments we have made support and care for our employees is paramount. This ensures that we are ready and equipped to support our clients during this difficult time. The majority of our staff are now working remotely (in line with government guidelines). Thus ensuring that we can still provide this vital and necessary service. Fortunately, staying connected whilst in isolation is easier than ever in 2020. Phone your friends and family instead of texting. Alternatively, try video chatting or arrange virtual meet-ups to keep in close contact with loved ones. Finally, remember to exercise daily, as this will contribute to mental wellbeing.

The Crisis Sanctuaries are for anyone near, or at crisis who need a safe space to talk.

The Crisis Sanctuaries are delivered through a partnership of Framework, Harmless, Turning Point and Mind, to collectively support the communities of Nottinghamshire.

Visit our website to find out more about low mood, anxiety, 5 ways to wellbeing, generalised anxiety, social anxiety.

Wednesday and Sunday evening 5.00pm - 12.00am. 

COVID-19 UPDATE

Due to restrictions imposed as a result of the coronavirus pandemic, you will be required to call ahead prior to visiting one of the Crisis Sanctuaries. This is to ensure that the Crisis Sanctuaries remain a safe and accessible place for visitors and staff.

WHAT TO EXPECT

Each Crisis Sanctuary will have 3 trained Crisis Intervention Workers who will provide recovery-focused crisis support in a trusted and consistent space for people who require out of hours mental health support. If required, onward community referrals will be made. If you would prefer not to attend the Crisis Sanctuaries, support can be provided via telephone or through video calling platforms.

LOCATIONS

There are Crisis Sanctuary located in the following areas of Nottinghamshire:
Worksop, Mansfield, Newark, Beeston, Sherwood, East Leake, City. Each Sanctuary is available twice per week in each location. Full addresses, contact details and times of opening are available in the timetable below.

WEEKLY PROGRAMME

Our service operates from a number of locations around Nottinghamshire - have a look at our website to see where we are open each day.