COVID19 update, 20th July 2020 -  for full details please visit https://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page 

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

Help after crime 

Contact us for free and confidential support. COVID-19 UPDATE: We're still here for you. Our free and confidential Supportline (08 08 16 89 111) remains open 24/7 and you can talk to us any time via our free live chat service. Victims of crime in contact with our teams across England and Wales are still being supported remotely.

As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. We help people feel safer and find the strength to move beyond crime. Our support is free, confidential and tailored to your needs.

If you’ve been affected by crime, we can give you the support you need to move forward. Our services are free, confidential and available to anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened. Choose from a number of ways to contact us. 

Contact by email using online form. https://www.victimsupport.org.uk/help-and-support/get-help/request-support

National Helpline 0808 168 9111

Local Notts Helpline 0300 303 1967 Lines are open Monday to Friday 8am-8pm, and Saturdays 9am-5pm.

COVID19 update 24th August 2020 - During these challenging and worrying times, we at Crimestoppers, as a national charity, are aware that UK citizens will continue to be concerned both about preventing crime and also anonymously giving information they have about crimes which have already been committed.  Find out more at https://crimestoppers-uk.org/pages/crimestoppers-response-to-covid-19
 

The none emergency contact number is 101 and this can be used anywhere in the country to contact the local police for the area which you are calling from

Contacting the police when it's not an emergency

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Use the 999 emergency number when

• Life is in danger or someone is seriously injured
• Someone is using violence or there is an immediate threat of violence
• A crime is in progress or an offender has just been disturbed at the scene
• Serious damage is being or could be caused to property
• There is a road traffic collision in which someone is hurt or there is a danger to other road users
• An immediate police response is necessary.

In all other circumstances, including to report a crime that has already happened, you should use our non-emergency number 101.

When to call the 101 non emergency number

101 is the number to call when you want to contact us when it’s less urgent than a 999 call. 

101 is available 24 hours a day, seven days a week. Calls to 101 cost 15 pence per call from landlines and mobiles, no matter what time of day you call or how long you're on the phone.

We always aim to answer your call as quickly as possible. We aim to answer all 101 calls within 60 seconds. At times, particularly during major incidents, we might receive more calls than normal and you might wait slightly longer.

Opening Hours: Monday - Friday 08.00 am - 8.00 pm Saturday 09.00 am - 5.00pm

The service supports Victims and survivors to be resilient and in doing so are less likely to be re-victimised; empowered to cope and recover from crime and anti-social behaviour by timely and effective victim-centred support from local services, families and communities.

Victims do not have to report a crime to access the service. Victims of both recorded and self-reported crime are tracked at all points in their journey and given access to information, practical support and advice and where appropriate, referral to ‘cope, recover and empowerment’ support services in their local communities.

Victim CARE ensures that the support will be victim-centred and outcome focussed. It will ensure that the needs of the victim are considered and supported at every stage of the criminal justice process.

The service is provided by a team of experienced professional case workers, giving one to one support to victims of crime and ASB. The team is supported by a committed and highly trained team of volunteers. The aim is to improve victims’ experience with the criminal justice system and associated support services.

Types of support

Victims of crime and anti-social behaviour benefit from enhanced help and support with a new-style service, designed around the needs of victims to help them cope and recover from their experience and empower them to become more resilient

• Tailored emotional and practical support, advocacy and restorative justice determined through a ‘needs assessment’, focusing on the level of harm caused by the crime and the vulnerability of the victim.
• A dedicated Caseworker providing one to one support to each victim, making it less stressful for them and reducing the number of times they are asked to tell their story
• Access to restorative justice services arranged by the Caseworker, which could include facilitating dialogue with a person with a conviction. Restorative justice brings those harmed by crime or conflict and those responsible for the harm into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward.

IMPROVING THE HEALTH AND WELLBEING OF BASSETLAW RESIDENTS THROUGH SUPPORTED
ACCESS AND NAVIGATION INTO LOCAL SERVICES AND SUPPORT GROUPS

The Community Advisor is a specialist with a wealth of knowledge and experience about services across Bassetlaw, helping individuals to access non-medical support services from voluntary organisations and community groups.  

Anyone over the age of 16 who is registered with a Bassetlaw GP can access this service.
You can ask at your GP Reception when the Community Advisor will be visiting your local surgery or contact us directly here at BCVS.
The Community Advisor will discuss with the individual how one of the many voluntary or community services may help them improve their health and wellbeing alongside any existing medical treatment.

The Community Advisor can help you to:

•  Identify groups which may offer additional support to help you understand and manage your medical condition
• Access community social groups by giving you a named contact and specific group information 
• Access benefits, debt and welfare advice
• Address loneliness and isolation issues by encouraging participation with local activity group
• Access information and advice on a wide range of services for the whole family

Your Community Advisor will be able to identify suitable support options and they will afford the time to find contact details of the leaders of groups and services to make the access as smooth as possible.

There are several ways to make contact with the Community Advisor:

You can ring the Community Advisor direct for telephone advice. Available Monday to Friday on 01909 476118 Ext 24.

Traffickers and slave masters use whatever means they have at their disposal to coerce, deceive and force individuals into a life of abuse, servitude and inhumane treatment.

https://bit.ly/30swbvT

Useful links

https://www.bassetlaw.gov.uk/community-and-living/community-safety/modern-slavery-act-statement/

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.