Your physiotherapist, commuinity nurse or occupational therapist (social services or NHS) will assess your child for the equipment they need. It will then be ordered via ICES (Integrated Community Equipment Service). It may require fitting/adjustment by your therapist when it is delivered. If a fault occurs with the equipment after you have received it contact ICES. You can also contact them if you have a query about delivery of the item or need to have it collected when no longer needed. If your child outgrows the equipment or you have concerns e.g. about positioning or use, contact the professional who assessed your child for the equipment.

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

We work with individuals, local companies, the NHS, the voluntary sector and local government agencies to help create a city and a county that is fully accessible to everyone, regardless of their level of vision.

https://www.ageuk.org.uk/ Our free national advice line and local advice helps hundreds of thousands of people every year.

Age UK Doncaster provides services including homecare, cleaning services, day services, home and garden services and a home from hospital service.

Age UK Doncaster can also offer information and advice on a range of issues including money, housing, health and social care etc.

Shopmobility is available in Worksop and Retford. Need to register. £5 registration and need 2 forms of identification and you will have your photo taken. Need to book equipment before hand. Equipment available for 2 hours.

Worksop

Worksop Centre: Priory Centre Car Park, Bridge Place, Worksop. Priory Centre car park 01909 479070. 9am-4pm Tuesday-Saturday.

Retford

Chancery Lane Car Park, Retford, Notts.

Retford Service Chancery Lane car park 01777 705432

Both schemes are open Tuesday-Saturday 9am-4pm

Retford Bus Station 9pm-4pm Monday-Saturday

Accommodation for persons who require nursing or personal care, Dementia, Diagnostic and screening procedures, Mental health conditions, Physical disabilities, Treatment of disease, disorder or injury, Caring for adults under 65 yrs, Caring for adults over 65 yrs

Occasional Wheelchair Use
If you require a wheelchair for occasional use, e.g. shopping, visiting relatives, going on holiday, your needs may be met by:

Shop Mobility Scheme.  This is available in Retford and Worksop town centres.  Wheelchairs may be borrowed free, from Chancery Lane Car Park in Retford, or Priory Centre Car Park in Worksop. The wheelchairs can only be used in the town centre. People are required to register with the scheme before using the wheelchairs - Worksop (01909) 479070 or Retford (01777) 705432.  It is advisable to book in advance.

Some shops such as Asda, Tesco, Morrison’s, and Sainsbury’s have wheelchairs for use in-store. Ask at the Customer Information Desk.

Meadowhall, Four Seasons, Frenchgate, Crystal Peaks, and Victoria Centre are shopping centres that have wheelchairs to borrow while shopping in the centre.  Pre-booking may be necessary at busy times.
Local mobility shops hire wheelchairs for short periods. There is usually a charge for this service.

Short term loan (up to three months)
If you require a manual wheelchair because you have a medical condition (such as a broken leg or ankle) which is likely to improve within three months, your Doctor, Physiotherapist, Occupational Therapist or Community Nurse will be able to request one for short-term use from the Integrated Community Equipment Service (ICES).

Long-term loan (Over six months)
If your Doctor or Health Care Professional has assessed that you require a wheelchair to use regularly and for the long term (over six months), they will make a referral to the wheelchair service for the most appropriate manual wheelchair from the available range. If you and your carer are not able to use or manage a manual wheelchair due to a physical or medical condition, you may be eligible for an attendant controlled powered wheelchair.

A voucher scheme is available.  Following an assessment by service you may choose to receive a voucher towards the cost of a different or more expensive manual wheelchair of your choice

If a Doctor or Health Care Professional has referred you for a powered wheelchair, you will be asked to participate in a three-part assessment.  This assesses whether your medical condition or physical disability causes your mobility to be severely restricted and that assesses whether your home is suitable to use and store a powered wheelchair. Your ability to safely drive (manoeuvre) the wheelchair will be assessed.

Buying a Wheelchair
You may wish to buy your own wheelchair, but it is strongly recommended that you seek advice from a health professional and try a range of wheelchairs before you purchase.  Remember that all wheelchairs need to be regularly serviced.

Hospital Wheelchairs
The wheelchairs at Bassetlaw Hospital and Retford Hospital are for the use of patients and their carers during their visit/stay in hospital.  They are for use within the hospital only.

Held at the Aurora Centre Worksop.

The Old Library,

Memorial Avenue,

Worksop S80 2BP

The sessions are 10.30 - 12.00 and everyone is welcome to attend.

50p for refreshments

The sessions will be held on the last Wednesday of each month.

Speakers, creative workshops, healthy wellbeing workshops.

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1- 4 Sandy lane ( Worksop )

Tuesday 11.00-4.00  Oasis Community Centre ( Worksop )

Thursday 09.30 - 11.30 ( Harworth town hall )

Friday 11.00 - 4.00 Cosmic Cottage ( Retford Grove Street - Cosmic Cafe )

BDC can fit you a new Key safe at the following prices

Small - £55

Large - £70

For all information on supported Hoiusing ring 0800 590 542

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

The card identifies you as a carer and in an emergency it will alert anyone who finds you that you are a carer and that the person who you are caring for may need assistance

How to apply for a card : http://www.nottinghamshire.gov.uk/care/adult-social-care/carers/caring-emergencies or call the NCC customer service centre on 0800 500 80 80 where staff will guide you through the process and arrange for the card to be sent  out to you.

Handy person adaptation service

The Handy Person Adaptation Service provides help and support to keep people safe and secure in their home with free or low-cost but high quality essential adaptations and small practical jobs.

This service is available to people living in Nottinghamshire (except the City of Nottingham) who are either:

• aged 60 or over
• disabled. 

Adaptations

Adaptations are jobs such as fitting stair rails and grab rails which help you move around your home and stay steady on your feet.

These are supplied and fitted in a single job and are free of charge.

Handy person jobs

Handy person jobs are small jobs such as fixing curtain rails, putting up shelves or fixing loose carpets or trip hazards.

The cost of a handy person job is £15 which should be given to the trader.

You will also need to supply all the materials for the job. But if you have difficulty getting what’s needed, you may be able to give the money to the trader so they can buy the materials for you.

These prices are subject to change, so please check when requesting a job to confirm the price.

How long does it take to get the work done?

Jobs inside the house are usually completed within 5 working days.

If you have been discharged from hospital the job will be completed within 2 working days.

The work is carried out by professional traders from our approved trader register regulated by Trading Standards.

Find out more

Download a leaflet about the scheme [PDF].

You can contact us and tell us about your needs by:

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

If you cannot access this scheme, you can also get work completed in one of the ways listed below:

• use our approved trader scheme if you are planning to pay for the work yourself, make sure you agree a price beforehand. Our trading standards pagecan offer advice if you have any disputes.
• through our occupational therapy service - you need to have a care and support assessment and be eligible for care.
• if you are a disabled person who needs help to live independently, you might be eligible for a Disabled Facilities Grant to help fund the adaptations to your home. For more information see our Disabled Facilities Grant factsheet.

Handy person adaptation service

The Handy Person Adaptation Service provides help and support to keep people safe and secure in their home with free or low-cost but high quality essential adaptations and small practical jobs.

This service is available to people living in Nottinghamshire (except the City of Nottingham) who are either:

• aged 60 or over
• disabled. 

Adaptations

Adaptations are jobs such as fitting stair rails and grab rails which help you move around your home and stay steady on your feet.

These are supplied and fitted in a single job and are free of charge.

Handy person jobs

Handy person jobs are small jobs such as fixing curtain rails, putting up shelves or fixing loose carpets or trip hazards.

The cost of a handy person job is £15 which should be given to the trader.

You will also need to supply all the materials for the job. But if you have difficulty getting what’s needed, you may be able to give the money to the trader so they can buy the materials for you.

These prices are subject to change, so please check when requesting a job to confirm the price.

How long does it take to get the work done?

Jobs inside the house are usually completed within 5 working days.

If you have been discharged from hospital the job will be completed within 2 working days.

The work is carried out by professional traders from our approved trader register regulated by Trading Standards.

Find out more

Download a leaflet about the scheme [PDF].

You can contact us and tell us about your needs by:

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

If you cannot access this scheme, you can also get work completed in one of the ways listed below:

• use our approved trader scheme if you are planning to pay for the work yourself, make sure you agree a price beforehand. Our trading standards pagecan offer advice if you have any disputes.
• through our occupational therapy service - you need to have a care and support assessment and be eligible for care.
• if you are a disabled person who needs help to live independently, you might be eligible for a Disabled Facilities Grant to help fund the adaptations to your home. For more information see our Disabled Facilities Grant factsheet.

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk

If you are stuggling to get a diagnosis, Battling to get your child the education they deserve?

This group is FREE to attend and run by people who have been through the system themselves. This is an informal place to get some moral support

Monday Morning 09.30 - 11.00 am

Wednesday Evenings 6.30 - 8pm

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.