CORONAVIRUS UPDATE 26.06.2020
Bassetlaw Action Centre remains closed until further notice, however we are now able to offer a Volunteer Shopping Service to those in need of essential shopping. Our Community Car Scheme is now starting to take bookings and Home Support cleaning services will resume from 1st July 2020. Please call for more details Telephone: 01777 709650.

Our staff continue to offer telephone consultations and support.
Staying Well Courses and Minibus trips are postponed until further notice.

Bassetlaw Action Centre is a community resource agency offering help and support to individuals and organisations throughout Bassetlaw; promoting the independence of older and vulnerable people and supporting individuals with long term conditions.

Opening times: Mon- Fri 09:00am - 13:00pm (outside these hours an answerphone service is available).

For debt problems call 01909 498890 or for general problems call 0300 4568369. For cancer-related money problems call 01909 498889.

Every Citizens Advice is a registered charity reliant on our trained volunteers and funding to provide these vital services for local communities.

Bassetlaw Citizens Advice offers free generalist advice to any person accessing the service. Specialist services within our team are only available to individuals resident in the Bassetlaw area.

Generalist Advice sessions cover all enquiry areas such as; employment, debt, welfare rights (inlcuding Universal Credit), relationships, housing, consumer rights & saving money on energy bills.

Our office provides drop-in sessions where a short introductory interview will be held to help decide how you can be best advised. You may then require a follow on appointment. 

Worksop office drop-in sessions:

Mon: 09.30 - 15.00 
Wed: 09.30 - 15.00 
Fri:    09.30 - 13.00 

Retford office drop-in sessions:

Tuesday & Thursday 10.00 - 14.00

Telephone advice line- 03444 111 444

Unless indicated otherwise, an adviser should be available to  provide introductory information to help decide how you can best progress with your enquiry.

Monday-Friday 10.00 - 16.00

National Number: 03444 111 444

COVID UPDATE: Worksop Library is currently closed. Bassetlaw Day service is not currently running a building based, face to face service until further notice.

Bassetlaw Day Services offers services to a wide group of people, covering an age range of nineteen upwards.  We offer an imaginative and flexible service for people, who require close support and supervision and to people who are working towards living as independently as possible in their local community. We offer day services across two sites in Worksop. We aim to make each day for people who access our service an enjoyable experience.  We offer a range of stimulating activities designed to meet individual support needs and give new experiences in a safe environment through social, recreational and educational activities.

Facilities at Albion Close
We have a wide range of facilities on offer including a salon, sensory room, activity rooms, a well-equipped art and craft room, comfortable lounges and a spacious dining room. The building has a full catering service and an excellent choice of hot and cold meals are available.

Bassetlaw Day Services
Albion Close
Worksop
Nottinghamshire

Facilities at the Community Resource within Worksop Library

The day service opened in 2010 and is a modern fully equipped building with a computer suite, art and craft room, spacious lounges, several multi- purpose activity rooms and an accessible enclosed garden. The day service can provide an excellant choice of hot and cold meals. The barista café located within the Library also offers an excellent choice of food and drinks throughout the day.

COVID19 update, 20th July 2020 -  for full details please visit https://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page 

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

Direct Payments and Personal Budget support in your local area:

The Rowan Organisation provides local support services throughout England and Wales for people in receipt of Direct Payments, Personal Budgets and Citizen Directed Support.

For more information on Direct Payments and Personal Budgets in your local area, please click on the link below:

Nottinghamshire

The Rowan Organisation also has a central Information Service, which supports the whole of the organisation. If you are looking for information and advice and would like to speak to someone in confidence, you can call the team of friendly, professional Information and Advice Officers who will answer your query. Tel:0845 608 8048  

This service is available to service users, members of the public, social workers, Rowan advisers, voluntary groups and other organisations.

The Rowan Organisation provides local support services in Nottinghamshire for people in receipt of Direct Payments, Personal budgets and Citizen Directed Support.

The organisation 

• provides training and support to individuals in their role as an employer
• personal assistant training
• experience in all forms of disability
• staff champions for specific service areas.

COVID19 update, 20th July 2020 - for details please call 01302 812345

https://www.ageuk.org.uk/ Our free national advice line and local advice helps hundreds of thousands of people every year.

Age UK Doncaster provides services including homecare, cleaning services, day services, home and garden services and a home from hospital service.

Age UK Doncaster can also offer information and advice on a range of issues including money, housing, health and social care etc.

COVID UPDATE: PLEASE CONTACT US OR THE GROUP LEADER FOR THE LATEST INFORMATION REGARDING GROUP RECOMMENCING POST COVID.

Currently we have 39 groups with more being added on a regular basis,offering a diverse range of activities. Each Group is self organised and new members are welcome to join an existing group. If you have a particular interest and there is no group currently running, please do not hesitate in getting a group started! Committee members will be available to give you as much guidance and help that is necessary to get any new group up and running.

The monthly General Meeting is held at St Anne's Church Hall, Harrington Street off Newcastle Avenue, Worksop S80 1NQ at 2 pm on the third Thursday of each month. (Please see Events for more details).

£18 per year.

2-4pm on the third Thursday of the month.

DUE TO COVID19 PLEASE CALL THE CENTRE FOR LATEST UPDATES ON TIMES AND ACTIVITIES

The Old Library, Memorial Avenue, Worksop S80 2BP

The Aurora Wellbeing Centre Worksop 01909 470985

Offer services for people with a diagnosis of cancer or long term conditions. Provides advice information and support. Drop in support group Macmillan information hub.

Gentle gym sessions Pilates and Yoga.
Beauty and Holistic treatments.
Cancer patients are entitled to 6 free treatments. Carers are entitled to 2 free treatments.
Support group 1st and 3rd Friday of the month

COVID19 update, 29th July 2020 - no drop in sessions at the moment but face to face visits have resumed.

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1 - 4 Sandy Lane, Partnership House ( Worksop ) - 11am - 4pm

Friday 11.00 - 4.00 Goodwin Hall, Retford

IMPROVING THE HEALTH AND WELLBEING OF BASSETLAW RESIDENTS THROUGH SUPPORTED
ACCESS AND NAVIGATION INTO LOCAL SERVICES AND SUPPORT GROUPS

The Community Advisor is a specialist with a wealth of knowledge and experience about services across Bassetlaw, helping individuals to access non-medical support services from voluntary organisations and community groups.  

Anyone over the age of 16 who is registered with a Bassetlaw GP can access this service.
You can ask at your GP Reception when the Community Advisor will be visiting your local surgery or contact us directly here at BCVS.
The Community Advisor will discuss with the individual how one of the many voluntary or community services may help them improve their health and wellbeing alongside any existing medical treatment.

The Community Advisor can help you to:

•  Identify groups which may offer additional support to help you understand and manage your medical condition
• Access community social groups by giving you a named contact and specific group information 
• Access benefits, debt and welfare advice
• Address loneliness and isolation issues by encouraging participation with local activity group
• Access information and advice on a wide range of services for the whole family

Your Community Advisor will be able to identify suitable support options and they will afford the time to find contact details of the leaders of groups and services to make the access as smooth as possible.

There are several ways to make contact with the Community Advisor:

You can ring the Community Advisor direct for telephone advice. Available Monday to Friday on 01909 476118 Ext 24.

Coronavirus and MND

Living with motor neurone disease (MND) or Kennedy's disease is challenging, but you may also be worried about the impact of coronavirus (COVID-19). We are here for you, with information and support. We are continuously updating this content, with expert advice.

Welcome to the Nottinghamshire Branch

The branch is run entirely by volunteers and aims to provide the best possible support to local people with MND, their families, and carers.

Latest News

The branch hold regular open meetings on the second Thursday of every month from 2.15pm - 4.00pm at the Mapperley Plains Social Club, Mapperley, Nottingham.

For more information about the different events and activities organised by the branch in order to provide support, raise awareness, and fundraise on behalf of people living with MND, please contact us or visit our website:

http://www.mnd-notts.org.uk/

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.