Bassetlaw Action Centre is a community resource agency offering help and support to individuals and organisations throughout Bassetlaw; promoting the independence of older and vulnerable people and supporting individuals with long term conditions.

Opening times: Mon- Fri 09:00am - 13:00pm (outside these hours an answerphone service is available).

Our home has a superb reputation locally and we are proud to be part of the local community. Facilities include various lounges, a hair salon and our ever-popular café. Our reception café was recently refurbished, creating a relaxing area for residents to sit with their family and friends over a cup of tea and a slice of cake. Outside, our home benefits from extensive gardens leading on to a large field to the rear of the home. An area of the field has been allocated for raised vegetable beds to enable green-fingered residents to enjoy growing their own fruit and vegetables. We support our residents to continue with the daily activities and routines they would have done in their own home. Our residents particularly enjoy baking and preparing vegetables. Our care team also accompany residents to the local shop to buy their morning paper if they wish to do so. Entertainers visit our home regularly and we often welcome students from the Tuxford Academy as part of our active volunteer programme.

Every Citizens Advice is a registered charity reliant on our trained volunteers and funding to provide these vital services for local communities.

Bassetlaw Citizens Advice offers free generalist advice to any person accessing the service. Specialist services within our team are only available to individuals resident in the Bassetlaw area.

Generalist Advice sessions cover all enquiry areas such as; employment, debt, welfare rights (inlcuding Universal Credit), relationships, housing, consumer rights & saving money on energy bills.

Our office provides drop-in sessions where a short introductory interview will be held to help decide how you can be best advised. You may then require a follow on appointment. 

Worksop office drop-in sessions:

Mon: 09.30 - 15.00 
Wed: 09.30 - 15.00 
Fri:    09.30 - 13.00 

Retford office drop-in sessions:

Tuesday & Thursday 10.00 - 14.00

Telephone advice line- 03444 111 444

Unless indicated otherwise, an adviser should be available to  provide introductory information to help decide how you can best progress with your enquiry.

Monday-Friday 10.00 - 16.00

National Number: 03444 111 444

Bassetlaw Hospital Discharge Scheme operates in Bassetlaw district for anyone aged 50 or over on hospital discharge and helps them to quickly regain their independence and confidence.

The patients will be visited on the ward before discharge and matched with a volunteer.  Services offered include:

• Preparing the home for return and a welcome home pack
• Assisting with visits to outpatients' appointments, shopping, collecting prescriptions and social activities
• Signposting to other service benefit checks, home safety, community transport and other community services.

All volunteers are trained and CRB checked, and will provide support for six  to eight weeks.

Opening times

Monday:    08:30 - 16:00

Tuesday:    08:30 - 16:00

Wednesday:    08:30 - 16:00

Thursday:    08:30 - 16:00

Friday:    08:30 - 16:00

Whitegates is a registered home which provides 24 hour care for adults with a diagnosis of Autism and Aspergers Syndrome. NORSACA are a specialist Autism Provider. Whitegates are registered to provide support for 12 people.

Centrally located in the heart of Worksop town centre, Victoria care home is round the corner from the historical 12th century Worksop Priory. The home is also a short walk from Asda, the central library and a park. 

The home is Purpose built to provide 93 single bedrooms, each with en-suite facilities. Divided into five distinct units, the home offers specialist care for service users with a wide variety of needs, within a comfortable and homely environment.

Victoria care home is registered with the Care Quality Commission to provide care for service users with dementia and those requiring care for general problems related to old age. We provide both nursing and residential care.  

The central courtyard garden enables safe outdoor access to be enjoyed by all, and the wide selection of rooms and lounges enables small groups to enjoy a variety of settings within each unit. 

Bassetlaw Day Services offers services to a wide group of people, covering an age range of nineteen upwards.  We offer an imaginative and flexible service for people, who require close support and supervision and to people who are working towards living as independently as possible in their local community. We offer day services across two sites in Worksop. We aim to make each day for people who access our service an enjoyable experience.  We offer a range of stimulating activities designed to meet individual support needs and give new experiences in a safe environment through social, recreational and educational activities.

Facilities at Albion Close
We have a wide range of facilities on offer including a salon, sensory room, activity rooms, a well-equipped art and craft room, comfortable lounges and a spacious dining room. The building has a full catering service and an excellent choice of hot and cold meals are available.

Bassetlaw Day Services
Albion Close
Worksop
Nottinghamshire

Facilities at the Community Resource within Worksop Library

The day service opened in 2010 and is a modern fully equipped building with a computer suite, art and craft room, spacious lounges, several multi- purpose activity rooms and an accessible enclosed garden. The day service can provide an excellant choice of hot and cold meals. The barista café located within the Library also offers an excellent choice of food and drinks throughout the day.

A free service where a trained volunteer can give you a friendly call once a week to discuss anything you want to from the weather to your favourite subject at a time to suit you. For 0ver 60s who are lonely and isolated. 

National Helpline

call 0300 222 1122

National Website

www.alzheimers.org.uk

The Dementia Guide

Suitable for anyone who has recently been diagnosed with dementia and their families.  Can be ordered free from the website.

The Carers Federation delivers a wide range of specialist information and support services, from small local arrangements to a very large national contract with the Department of Health.

We currently offer: 
• Young carer support
• Adult carer support
• Black and ethnic minority carer support
• Drug and alcohol misuse support
• Counselling
• Local Involvement Networks (LINks)
• Independent Complaints Advocacy Service (ICAS) 
• Research
• Mentoring

Provide information and advice service for older people, their families and caers, focusing on social care, welfare benefits and befriending services. This is integrated wih local support, includin one to one and group befriending schemes.

We aim to have a positive effect on dementia sufferers by using music to stimulate the areas of the brain which are still intact.

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

Aurora provides support to people affected by cancer and long term health conditions.We share information and advice, arrange counselling, signpost support groups, courses and exercise classes. We also offer professional beauty treatments and holistic therapies and advice on skin care and hair loss, to help boost self-esteem and self-confidence whilst undergoing, and recovering from cancer treatments.

The Aurora centre is open Monday - Friday 09.30 am - 4.30pm

Provides respite care for carers of those with a physical or learning disability, Alzheimer's or elderly frail who wish to remain in their own home. Offer individual care packages which supplement/complement existing statutory services and work closely with them. Provide trained care support workers to work in the community. 

The Alzheimer's society offer a wide range of services.  In Bassetlaw these include

Dementia Advice and Support Service

Harworth Carers Group

Bassetlaw Tealephone Information

Retford Dementia Cafe

https://www.ageuk.org.uk/ Our free national advice line and local advice helps hundreds of thousands of people every year.

Age UK Doncaster provides services including homecare, cleaning services, day services, home and garden services and a home from hospital service.

Age UK Doncaster can also offer information and advice on a range of issues including money, housing, health and social care etc.

We believe that everyone should have the opportunity to "Live independently at home" with dignity, freedom of choice and control over their lives regardless of frailty or individual need, to maximise their independence.

Care and Comfort provides a service that does not discriminate in any way and its staff operate within an Equality and Diversity Policy (available on request).

We won't give up until everyone experiencing a mental health problem gets support and respect.

We offer peer support offers a variety of activities that aim to bring people together.

These include

• Women’s Group
• Men’s Group
• Social Group
• Evening Social Group

Every year, one in four of us will experience a mental health problem.But hundreds of thousands of people are still struggling to get the support they need. Still unable to access the services that could change their life. Still facing prejudice and misunderstanding.

Mind believes no one should have to face a mental health problem alone. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem.

Through our network of local Minds we also provide direct support to almost 250,000 people each year.

Across the Nottinghamshire area we support people with mental health problems and their carers.

Professional and self-referrals  are accepted depending on the services required.

Office Opening Hours: 9am – 4pm Monday – Friday

Through befriending, lunch clubs, assisted shopping, activity and friendship sessions, outings, escorts to appointments and much more, MHA's Live at Home schemes across the UK help to tackle loneliness and isolation in people over 55 – helping them to lead fulfilled lives and remain as active members in their local communities. The scheme's activities programme is designed and led by its members and volunteers to ensure that we are providing the practical and social support which those we serve need. Provides emotional support for older people, practical support for older, vulnerable people, enhancing their quality of life and prolonging their independence for as long as possible.

Luncheon Club & Games

Mon 12pm-3pm

Lunch Club

Tues 12pm-1.30pm

Coffee Morning/Bingo

Thurs 10.30am-1.30pm

Lunch Club & Bingo

Wed at Rayton Spur Community Centre 12pm-3pm

Lunch Club

Last Fri of every month at Thievesdale Lane Community centre 11.30am-2.30pm

Volunteering

We are always keen to hear from kind, compassionate people who are able to volunteer some of their time to help us deliver and develop our services. If you have time to spare to help enhance the lives of local older people, please visit the Live at Home Volunteering page to find out more. 

Opening Times: Mon – Thurs 8.30am-4.40pm Fri – 9-4pm

Voluntary Action Rotherham provide a comprehensive range of specialist support services to meet your needs: Community Accountancy, DBS Checking Service, Funding  and organisational Support, Human Resources, Meeting Room Hire, Office Accommodation, Online Directory, Payroll, Photocopying, Social Prescribing Service, Training Courses

There are a number of ways you can get involved in Volunteering. Either come along for an appointment or apply online. Come along to speak to one of our advisors who will be able to explain what it is all about.

• Care home with nursing
• Conditions cared for: People with a mental disability / People with dementia
• Care period: Longer stay / Short stay and respite
• This home accommodates 40 residents in 18 single and 11 shared rooms (3 en suite). Facilities are available for family or friends to stay overnight

Providing residential care for the elderly and individuals with dementia

Boughton Manor supports 33 people who have dementia or complex mental health needs in later life. Staffing levels aim to provide all those who live with us with the maximum support they may need on a daily basis. On each shift we have one nurse, 5 care staff, and can provide specialist one to one care if required. We have a team that works within the kitchen and a team of domestics who also provide laundry services.

Specialisms: Dementia, Caring for Adults over 65 years, Mental Health Conditions

Boughton Manor Nursing Home has 31 beds.

Accommodation for persons who require nursing or personal care, Dementia, Caring for adults over 65 yrs

We are committed to providing a quality service to our tight knit community and only recruit people who share our values and our determination to deliver this promise. Minor illnesses are normally cared for in the home and we have immediate access to the local GP’s and the district nursing team if required. In more serious cases however, residents may be referred to hospital for treatment.

Wide range of activities and groups. See website for further details.

Luncheon Club:

• Every Tuesday (except Christmas week)
• 10.30am - 2.30pm
• 2 course hot meal provided by County Enterprise Foods
• Held at the Harworth Methodist Church, Waterslack Road, Bircotes.
• Please contact the Secretary in advance of attendance to secure your place.

Coffee Shop

• Mondays, Thursdays and Fridays
• 8.45am - 12.30pm
• Community centre, Devonshire Road, Harworth

Other services and meetings

Age Concern Harworth & Bircotes are able to offer:

• Signposting to other local services and organisations
• Day coach trips, for our Coffee Shop and Luncheon Club Clients, with a meal (where possible).

Monday 1pm-3pm.

The cafe is at 10.15am when you will be able to enjoy a cup of tea or coffee and cake whilst making new friends.

There is also a Support Worker from Christians Against Poverty (a debt counselling organisation) in the team if you require that service. At 11.15am there will be various activities lasting an hour on a rolling monthly cycle, subject to change.

£2 donation.

You can also stay over for our ‘Lunch on Mondays’ where you can enjoy a 2 course meal for just £5. 

“The Royal Voluntary Service (RVS) supports older people in their own homes by giving time and practical help them get the best from life.

They provide specialist services locally, tailoring them to meet their individual needs with friendly local volunteers. These services range from support at home to social activities within the community.

-          Home Library Service: where we deliver books from the library to your house.

-          Home From Hospital Service: where we support you with practical help for six weeks after a stay in a medical setting.

-          Good Neighbours Scheme: a longer term support system to our Home From Hospital Service

-          Signposting: we help you find the support you need locally

Held at the Aurora Centre Worksop.

The Old Library,

Memorial Avenue,

Worksop S80 2BP

The sessions are 10.30 - 12.00 and everyone is welcome to attend.

50p for refreshments

The sessions will be held on the last Wednesday of each month.

Speakers, creative workshops, healthy wellbeing workshops.

https://m.facebook.com/cisfauk1/

Are you in the Nottinghamshire, Cheshire or Manchester area?
Could you volunteer a spare afternoon or evening or anytime at all ?
CISFA is desperately looking for volunteers to help with carboot sales , craft fairs and support groups . Have a laugh whilst meeting new people.
Are you a crafter or have a talent ? We are also looking for donations for craft stalls and care packs . If you can help message us here or cisfauk@gmail.com

Who we are

CareHomeAdvisor is a website for the consumer (usually someone thinking of entering a care home or their relative) to understand quickly and clearly who the best care providers are so they can make an informed judgement. We only cover nursing and residential care homes for older people (over 65), including dementia homes. Entry into a home is often a result of an emergency with the decision made in a short time frame, so having access to the right facts all in one place and to the right people who can give informed advice is critical.

How we can help

Independent – we are owned by LaingBuisson, the healthcare market intelligence provider that supplies the Office for National Statistics with data on the independent healthcare market. We are not aligned with any care home provider, we do not allow advertising by any care home provider on our home page and we are endorsed by organisations such as Age UK, Saga and Ipsos MORI who run Your Care Rating.

Impartial – we don’t use TripAdvisor type rankings. We use data from LaingBuisson, the Care Quality Commission, NHS Choices, Your Care Rating, Food Standards Agency and Health & Safety Executive. We do this because judging the quality of care is not as straightforward as judging the quality of a restaurant or hotel – it is complex and emotional and we therefore focus on objective, moderated facts and the views of experts in care.

Real-time – our website is linked directly to the underlying databases so if anything changes, our website updates itself immediately so you always have the latest and most accurate view on any home.

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1- 4 Sandy lane ( Worksop )

Tuesday 11.00-4.00  Oasis Community Centre ( Worksop )

Thursday 09.30 - 11.30 ( Harworth town hall )

Friday 11.00 - 4.00 Cosmic Cottage ( Retford Grove Street - Cosmic Cafe )

Service users will receive interventions if they are modertae to severe mental health problems, including depressive illnesses and disorders of personality

Interventions are offered on a 1-1 and/or group therapy basis

Support available Monday - Friday 09.00 - 5.00

The Carers Federation Adult Carer Support Service provides a wide range of appropriate & impartial information & support for all carers across Nottinghamshire who look after someone with an illness, disability or frailty; or is experiencing mental health. Our team work with carers on an individual basis to identify what support they need, they will also refer & signpost to other relevant organisations where appropriate.

On the last Thursday of the month 10.30-12.30pm 

Caring for someone with dementia can be an isolating experience for carers. As a group we share our experiences with others who may require support. We invite professional speakers to our coffee mornings to pass onto us relevant useful information. Tuesdays 10am-12pm at The Crossing, Newcastle Avenue, Worksop 

Promoting & Supporting independence. Providing a safe place in Retford town centre for the anxious or depressed. Preserving quality of life for those living with dementia & their carers. £20 per session including refreshments, free for carers. Transport coming soon. 

Accessible transport can usually be provided by the scheme if necessary. All meals are freshly cooked on the premises and consist of three courses. Aimed at people over 60 who live in their own homes, to promote independent living.   …

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

Call 0300 123 1053

or visit https://www.nhs.uk/conditions/social-care-and-support-guide/

The card identifies you as a carer and in an emergency it will alert anyone who finds you that you are a carer and that the person who you are caring for may need assistance

How to apply for a card : http://www.nottinghamshire.gov.uk/care/adult-social-care/carers/caring-emergencies or call the NCC customer service centre on 0800 500 80 80 where staff will guide you through the process and arrange for the card to be sent  out to you.

Open to people in Bassetlaw and Newark and Sherwood. Variety of activities, a light lunch and coffee, tea and biscuits. Members without a carer have to be able to look after themselves. Meetings: Tuesdays and Fridays, 12.00 noon-3.30pm, The Beeches Community Centre, Birch Court, Tuxford, Newark, NG22 0NG: £7 charge for two course lunch, refreshments and activities. The venues have level access, meetings are on the ground floor and there are wheelchair-accessible toilets. There are induction/hearing loop system.

What is an Admiral Nurse?

Admiral Nurses provide the specialist dementia support that families need. When things get challenging or difficult, our nurses work alongside the entire family, giving them one-to-one support, expert guidance and practical solutions.

The unique dementia expertise and experience an Admiral Nurse brings is a lifeline – it helps families to live more positively with dementia in the present, and to face the challenges of tomorrow with more confidence and less fear.

The helpline is open from 9am to 8pm Monday to Friday, and from 11am to 4pm, at weekends.

Calls cost the same as 01 or 02 number (also known as geographic numbers).

Helpline number: 0300 123 1053

Costhorpe Memory Group

3rd Thurs of month 12.30pm-3.30pm contact Bassetlaw Alzheimers Society 01909 730886

Carers Info & Support Programmes

Info sessions run over 5 weeks contact Bassetlaw Alzheimers Society 

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk

Mental health issues can have a profound impact on our thoughts, feelings and behaviours. These may range from daily worries and stressors, to serious long-term problems that require treatment and in some cases, professional support, to manage effectively.

It is thought that there are two main types of mental health problems neurotic (typically the more common concerns, such as extreme stress or anxiety) or psychotic (less common concerns, such as schizophrenia). However, they are not always so easy to distinguish. We all have mental health, and what causes us worry and affects our daily lives may vary between each of us.

What is important is that the right information is provided, and that none of us are alone in our journey. Support is available - it's a case of finding what works best for you, whether that be self-help, professional guidance or medical treatment.

Here you will find some of the common types of mental health concerns. On the fact-sheets, you will find general information on the topic such as signs or symptoms, as well as treatment options and information on how counselling may help.

Thers time to chat, time to play & time to sing. Lots of Music & Fun

Everyone welcome

Every Thursday 1.00pm - 3.00 pm at The Well, North Road, Retford,

£4 pp - 1 child - Carer Free

Free refreshments

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.