Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Stay at home if you have either:

- a high temperature - you feel hot to touch on your chest or back (you do not need to measure your temperature)

- a new, continuous cough. This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

- loss or change to your sense of smell or taste. This means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.

Do not go to a GP surgery, pharmacy or hospital

Use the 111 online coronavirus service to find out what to do

Read the NHS advice about staying home including how long to isolate for.

Use the NHS 111 online coronavirus service if:

- You feel you cannot cope with your symptoms at home

- Your condition gets worse

- Your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

For further information on: High risk groups, How to avoid catching and spreading coronavirus and Pregnancy advice. Go to: nhs.uk/coronavirus.

For information on social distancing, go to: gov.uk/guidance-on-social-distancing

Ring our main telephone line on 01777 713330 to book an appointment. Say immediately if your call is an emergency.Your condition may be assessed by a triage Doctor, who will then either provide you with advice or give you an appointment to see a doctor, nurse or other health professional.

For debt problems call 01909 498890 or for general problems call 0300 4568369. For cancer-related money problems call 01909 498889.

Every Citizens Advice is a registered charity reliant on our trained volunteers and funding to provide these vital services for local communities.

Bassetlaw Citizens Advice offers free generalist advice to any person accessing the service. Specialist services within our team are only available to individuals resident in the Bassetlaw area.

Generalist Advice sessions cover all enquiry areas such as; employment, debt, welfare rights (inlcuding Universal Credit), relationships, housing, consumer rights & saving money on energy bills.

Our office provides drop-in sessions where a short introductory interview will be held to help decide how you can be best advised. You may then require a follow on appointment. 

Worksop office drop-in sessions:

Mon: 09.30 - 15.00 
Wed: 09.30 - 15.00 
Fri:    09.30 - 13.00 

Retford office drop-in sessions:

Tuesday & Thursday 10.00 - 14.00

Telephone advice line- 03444 111 444

Unless indicated otherwise, an adviser should be available to  provide introductory information to help decide how you can best progress with your enquiry.

Monday-Friday 10.00 - 16.00

National Number: 03444 111 444

COVID 19 UPDATE

As you are aware, the COVID-19 pandemic is presenting some significant challenges nationwide.

We wanted to let you know how FREED-Beeches Eating Disorder Service has responded to the COVID-19 (Coronavirus) and provide you with information regarding the steps that we have taken to ensure that we are still providing safe, high quality care. 

Our service will be working on reduced hours Monday - Thursday 10.00am - 4.00pm and Friday 9.30am  1.30pm. Please be advised these times continue to be regularly reviewed and as such please be assured that we are still open for new referrals to be sent through via email, telephone, GP and other professionals. All screenings and assessments will be conducted via telephone.

We are continuing to provide all Psychological and dietetic support across our service. However, we understand that some of our service users are at an increased vulnerability, and therefore all support will be done remotely. All service users appointments will go ahead as normal via telephone or video call. By offering remote support it will help to reduce vulnerability to COVID-19 in the following ways:

- allows service users to continue accessing support in a safe environments.
- reduces contact with others.
- reduces use of public transport 

By putting this in place it allows service users to attend remote sessions with their therapist via their mobile phone or laptop. 

We have also taken the measures of cancelling all meetings and postponing all external visitors to the service until further notice.
Whilst we appreciate the above measures may have an impact we respect the advice of those professionals who are working tirelessly to understand the impact of this new virus for society. We also recognise the bigger role that we play in continuing to minimise the risk of spreading the virus and protecting the most vulnerable members of our communities. To that end we will continue to follow the advice set down by Public Health England, the NHS and the local authorities. We will continue to do our best to maintain routine for our service users. However, we would ask for your understanding should we need to make any additional adjustments to the above.

We would urge any of our service users to contact their GP should they have any concerns regarding their physical health. We also advise should you experience any of the common symptoms of the virus to follow NHS guidelines.

If you have any questions or would like more information, please get in touch. Should you need to change your appointment please do so by contacting the service on 01909 479922 or emailing info@freedbeeches.org.uk

We will continue to keep you updated.

FREED-Beeches is a free service for adults and adolescents aged 14+ who are suffering from Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder and OSFED. (We are unfortunately unable to offer a service to under 18's suffering with Binge Eating Disorder).

FREED-Beeches is an innovative Eating Disorders Service providing Counselling, Cognitive Behavioural Therapy, Psychotherapy, Weekly Eating Disorder Therapy Group, Psycho-Educational Support, Dietetic Advice, Training for Professionals, Talks to School Children, Carers Group, Self-help Manuals and Library.

We are a service designed around service users' views; supporting people with eating disorders and the people who support them. The service offers a friendly, intimate, easy access and fast response within a homely environment. People are welcome to call for an informal chat before deciding whether to access the service.

Provides counselling, psychotherapy, cognitive behavioural therapy (CBT), dietetics and complementary therapy services free of charge.   Also offers a number of groups, services and information for people with eating disorders in Nottinghamshire & Derbyshire as well as for carers.  Works in partnership with the Nottinghamshire Eating Disorder Service, part of Nottinghamshire Healthcare Trust.

Meetings on alternate Tuesdays 7.30pm-9.30pm

Helpline staff are trained counsellors and can discuss anorexia nervosa, bulimia nervosa, binge eating and other eating disorders.

How to contact us through COVID19

Online Self-Help Group:

In light of the current Coronavirus situations, we will not be holding in-person meetings. However, we will be meeting online via Zoom. If you would like to attend these meetings, please get in touch and we can provide the meeting password.

Time: 7.30pm - 9.00pm
Date: Monday and Thursday of every week
Cost: The meetings are free
Link: https://zoom.us/j/356986446
Zoom meeting ID: 356-986-446
Meeting Password and More Information: Please ring the Helpline on 01494 793223 or email us at support@eatingdisorderssupport.co.uk

By Letter:
Eating Disorders Support
Sun House
32 Church Street
Chesham
Buckinghamshire HP5 1HU

By Phone (Helpline):
Telephone 01494 793223 at any time
If there is no one available to speak to you when you phone, someone will try and call you back when a volunteer becomes available, unless you leave a message asking us not to contact you.

By email: 
For enquiries or support, email us at
support@eatingdisorderssupport.co.uk

A new online information & information directory to help people find local & national support services Tips on how to eat well, move more and live longer. 

https://www.nhs.uk/change4life

Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

CAMHS stands for Child and Adolescent Mental Health Services. It’s the part of the NHS which helps children and young people who have problems with their thoughts or feelings. We can help people until they are 18.  If someone like a teacher or your doctor is worried about you, they can write to CAMHS to see if we can help you. This is called making a referral. The person who is going to write to us has to get your permission first. As long as we think you are able to decide, it's up to you whether or not we let your parents know.

If you are having trouble with your thoughts or feelings talk to your parents or carers, or an adult you trust.  There is a useful website called Health for Teens that you may find useful:  http://www.healthforteens.co.uk/

Most children who get help from CAMHS see one of our community teams. This normally means you will come to see us for weekly appointments at one of our bases, at a health centre or at your school.  We have lots of people working for us who can help you in different ways. These include:

• family therapists – who talk through problems with you and your family
• CAMHS social workers – who support children and families through difficult times
• family support workers – who can give advice to your parents or carers
• mental health practitioners – who support young people and their families to bring about positive change
• psychologists – experts in how people think and act
• psychiatrists – doctors who work on thoughts and feelings
• art psychotherapists – who can help you by using art and music

For more information visit our website: http://bit.ly/2sQl6GD

Information for parents and carers can be found at: http://bit.ly/2sgBCkS

As well as our community teams, we have some teams which work on other difficulties. These include:

• Problems with eating
• Problems with drugs or alcohol
• Psychosis – when someone hears or sees things which aren’t there
• Intellectual disability – when someone finds it difficult to communicate or understand things

We work with service users who have mental health difficulties which require the involvement of specialist mental health services & cannot be managed by the GP surgery.This service is for men & women aged between 18 and 65 & those over 65 who are already accessing adult mental health services.We provide care management & general emotional support, through to specific and other modes of therapy that will help with recovery. Wherever possible, we help to discharge service users back to the care of their GP once a stable period of recovery is achieved

Our staff have the skills to help you to cope with periods of severe mental illness and work on your personal path of recovery. We work with people who have a wide range of mental health difficulties. Some may require short term intervention and sometimes longer term care plans will be put in place. We also work with carers and families involved in your care.

The Local Mental Health Teams have brought together the following services: Assertive Outreach, Community Rehabilitation, Community Assessment Treatment Services, City Recovery Service, Early Intervention in Psychosis, Social Inclusion and Wellbeing, Community Occupational Therapy Service, Medical Services.

Support offered can include:

• Psychological support and therapies
• Identification of social care needs and ways of meeting those
• Practical support
• Occupational therapy
• Medication
• Recovery work and support groups
• Employment course
• Links to wider community resources
• Signposting and advise

All referrals are received from GPs.

The Local Mental Health Teams can be contacted Monday to Friday 9.00am to 5.00pm

COVID19 update 20th July 2020 - 

SUPPORT DURING CORONAVIRUS

Our telephone and email helplines are operating normally at present although busier than usual, so please do keep trying if you can't get through first time. The Support Hub is open until Thursday 9th July before closing for a short break and re-opening mid-August. Our Befriending service has spaces for those looking for 1-2-1 recovery support.

For anyone affected by eating disorders: sufferers, their families, carers and professionals in the UK. ABC is one of only two UK national eating disorders organisations and has over 25 years of experience. We provide on-going care, emotional support and practical guidance for anyone affected by eating disorders. We support and care for those struggling personally and resource and equip parents, families, friends and professionals through our dedicated services: national helplines; a unique befriending service for those suffering and a separate service for parents; nutritional support and advice; professional training on eating disorders and self-harm; self-help guides and published literature; resources for students and young people via the tbh blogsite, online learning environment and ABC's Student Guide. Facebook: www.facebook.com/abccharity Twitter: www.twitter.com/ABC_Charity

Mandy Edwards is a qualified Psychodynamic and CBT counsellor, alongside being a BACP registered member. Covers Worksop S80 and Mansfield NG19.

Specialises in:

• Approaches to Incest and Sexual Abuse
• Working with staff and students in higher education
• Couple and family counselling
• Supervision
• Staff counselling
• Attachment issues
• Relationship issues
• Psychodynamic therapy
• CBT

Further information on services offered on Counselling Directory and Future Minds

Like the rest of the world, Place2Be is adapting as coronavirus (COVID-19) impacts society and everyday lives. 

With school closures and lots of uncertainty, we’re working hard to ensure we can support as many children, young people and families as possible during this unsettling time. Over the coming weeks, we’ll be sharing tips, advice, and updates on how to access our services.

With so much uncertainty in the world, children and young people need our emotional support now more than ever. Please donate today to help us to support the mental health of children and families across the UK.

Children are less likely to suffer from serious mental health difficulties in later life if they receive support at an early age, providing a cost saving to adult mental health services.

Growing evidence indicates that promoting positive mental health also improves a range of positive school outcomes, including attitudes to learning, better attendance and lower exclusion rates. 

Coronavirus Support for Young People

The outbreak of coronavirus and self-isolation has been really difficult for many young people. If you are struggling, we understand and are here to help.

Click here to access our free COVID-19 mental health resources for teenagers, parents, teachers and health professionals. The resources are put together by Clinical Psychologist Dr Krause and will be regularly updated.

Click here to view a video message from stem4’s CEO.

4 Eating disorders: Anorexia Nervosa, Bulimia Nervosa and Binge Eating Disorder  

4 Self-Harm  

4 Anxiety and depression. Common features of anxiety include tension, worry, frustration, irritability, sadness and withdrawal. Common features of depression include hopelessness, sadness, irritability and anger, isolation, withdrawal and worthlessness.

4 Addiction

Please note that stem4 does not provide a counselling service.

COVID19 update, 3rd August 2020 - please visit https://www.beateatingdisorders.org.uk/coronavirus for full information

Eating disorders are a range of conditions that can affect someone physically, psychologically and socially. They are serious mental illnesses and include anorexia, bulimia and binge eating disorder.

Help for adults:
The Beat Adult Helpline is open to anyone over 18. Parents, teachers or any concerned adults should call the adult helpline. 
Helpline: 0808 801 0677   (open 365 days a year, 4pm-10pm)
Email:  help@beateatingdisorders.org.uk

Help for young people:
The Beat Youthline is open to anyone under 18.
Youthline: 0808 801 0711    (open 365 days a year, 4pm-10pm)
Email:  fyp@beateatingdisorders.org.uk

Online support and information:  https://www.b-eat.co.uk/

We work closely with local communities through our services for families, and our local network of volunteers. Find out what we're doing near you and how you can get involved.

Get advice and support whenever you need it.

Chat to us online Mond-Fri: 1.30pm-5.30pm

Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Single Point of Referral - Bassetlaw

Our Single Point of Referral service provides a central point of access, via telephone, for all Bassetlaw residents who have a health query or wish to make contact with their health professional supporting them in their care.

Single Point of Referral is staffed by a team of experienced advisors who have a wide knowledge of local health service provision and customer care expertise.

Our service is available to adults over the age of 18.

Accessing our service

Single Point of Referral is a telephone service. Please contact 01777 274 422

https://kooth.com/

Free, safe and anonymous online support for young people

Eating difficulties and disorders don’t just affect the sufferer, they can have wide ranging implications for all those connected to the individual. At First Steps we believe that support should be available for all those affected including family, carers, parents and that accessing support early can be vital in ensuring an early and sustained recovery. Eating disorders are rarely about food, sufferers often just use this as a way of coping with their underlying emotional difficulties.

Our core values are as follows:

• To provide a service that is empathetic and non-judgemental
• To encourage service user involvement through volunteering
• Recognising the potential and talents of every service user
• Recognising achievements no matter how small
• Treating all people with dignity and respect
• Building professional working relationships built on confidence and trust
• Raising awareness and understanding of eating disorders
• Being passionate about recovery and believing in what we do

IMPROVING THE HEALTH AND WELLBEING OF BASSETLAW RESIDENTS THROUGH SUPPORTED
ACCESS AND NAVIGATION INTO LOCAL SERVICES AND SUPPORT GROUPS

The Community Advisor is a specialist with a wealth of knowledge and experience about services across Bassetlaw, helping individuals to access non-medical support services from voluntary organisations and community groups.  

Anyone over the age of 16 who is registered with a Bassetlaw GP can access this service.
You can ask at your GP Reception when the Community Advisor will be visiting your local surgery or contact us directly here at BCVS.
The Community Advisor will discuss with the individual how one of the many voluntary or community services may help them improve their health and wellbeing alongside any existing medical treatment.

The Community Advisor can help you to:

•  Identify groups which may offer additional support to help you understand and manage your medical condition
• Access community social groups by giving you a named contact and specific group information 
• Access benefits, debt and welfare advice
• Address loneliness and isolation issues by encouraging participation with local activity group
• Access information and advice on a wide range of services for the whole family

Your Community Advisor will be able to identify suitable support options and they will afford the time to find contact details of the leaders of groups and services to make the access as smooth as possible.

There are several ways to make contact with the Community Advisor:

You can ring the Community Advisor direct for telephone advice. Available Monday to Friday on 01909 476118 Ext 24.

Supporting someone during Covid-19

Checking in on your family, friends and colleagues is always important. But as the coronavirus pandemic continues, this is more important than ever.

Lots of us have felt worried about the coronavirus pandemic, and everyone will feel differently about the changes to lockdown restrictions.

If someone’s feeling anxious or worried, you don’t need to be an expert on mental health to support them. Think about using our three top tips:

1) Check in

If someone doesn’t feel ready to meet face-to-face, picking up the phone, having a video call, starting a group chat or messaging someone on social media lets them know you are there to talk and ready to listen.

2) Listen and reflect

Whether you have a mental health problem or not, this will be a challenging time for our mental health and wellbeing. If someone opens up to you, remember that you don't need to fix things or offer advice. Often just listening, and showing you take them seriously, can help someone to manage.

3) Ask questions  

Ask how people are managing, and ask again if you're worried they aren't sharing the full picture. Asking again, with interest, can help someone to open up and explore what they're feeling.

If you are in need of mental health advice and information in relation to Covid-19, our partners Mind and Rethink Mental Illness have a number of resources at the bottom of our web page.

General enquiries

The Time to Change team is currently working from home in line with Government advice on Covid-19. This means we are unable to respond to calls, voicemails or post. To get in touch, please email our team.

Email: info@time-to-change.org.uk

Time to Change is a growing social movement working to change the way we all think and act about mental health problems. We've already reached millions of people and begun to improve attitudes and behaviour.

Despite the progress we’ve made, we know that many people still don’t consider mental health relevant to them. They don’t believe mental health problems are likely to affect them or people they know.

But the reality is that mental health can affect anyone. Statistically, 1 in 4 of us will experience a mental health problem in any given year. That’s why our work is so important. No one should have to fear being treated differently because of a mental health problem. 

If you're looking for individual advice, information or support for you or someone else, unfortunately Time to Change can't provide that but there are lots of people who can - visit our Mental health help and support services page for a list of numbers to call.

Men's Advice Line: confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members).

We help by: giving you time to tell your story; offering emotional support; providing practical advice; signposting you to other services for specialist help.

Are you being abused? Please contact us

Call freephone 0808 801 0327 Monday-Friday 9am-5pm or email info@mensadviceline.org.uk

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.

The first session is Free and then £1.50 thereafter.

The Group is run by Dave Bacon

COVID19 update 13th August 2020 - As of June 1st 2020 Your Health, Your Way will be delivering all elements of the Integrated Wellbeing Service, this means we will be accepting referrals for:
• Weight management,
• Smoking cessation,
• Physical activity,
• Brief alcohol support.

All interventions will be delivered remotely in accordance with social distancing guidelines. We will be able to provide both one to one and group based support via telephone and online support (Zoom).

Referrals from GP practices can be made via the F12/Ardens function and both third party and self-referrals can be made.

Welcome to Your Health Your Way. Nottinghamshire’s new Integrated Wellbeing Service funded by Nottinghamshire County Council and delivered by ABL Health. We are here to help all residents of Nottinghamshire (excluding Nottingham city) get more active, eat healthier, manage your weight, drink less alcohol and stop smoking. We offer realistic and practical support for people to make life long healthy behaviour changes.

We are here to help all residents of Nottinghamshire (excluding Nottingham city) get more active, eat healthier, manage your weight, drink less alcohol and stop smoking. We offer realistic and practical support for people to make life long healthy behaviour changes.

Individuals can access the following services:

• Weight management (virtual group clinics and one to ones via telephone)
  • Adult weight management (virtual group clinics and one to one telephone support)
  • Family weight management (telephone support)
• Smoking cessation (telephone)
• Physical activity (bespoke recorded activity sessions are emailed to clients to complete at home)
• Brief alcohol support (telephone support)

Referrals can be made from health professionals and GP practices via the F12/Ardens function and both third party and self-referrals can be made online by visiting Your Health Your Way Notts. https://yourhealthnotts.co.uk/ .

Your Health Your Way is here to support residents of Bassetlaw make life long healthy behaviour changes.
Our Bassetlaw team are here to support you to get more active, eat healthier, manage your weight, drink less alcohol and stop smoking. https://yourhealthnotts.co.uk/support-in-your-area-bassetlaw/