Bassetlaw Action Centre is a community resource agency offering help and support to individuals and organisations throughout Bassetlaw; promoting the independence of older and vulnerable people and supporting individuals with long term conditions.

Opening times: Mon- Fri 09:00am - 13:00pm (outside these hours an answerphone service is available).

Centrally located in the heart of Worksop town centre, Victoria care home is round the corner from the historical 12th century Worksop Priory. The home is also a short walk from Asda, the central library and a park. 

The home is Purpose built to provide 93 single bedrooms, each with en-suite facilities. Divided into five distinct units, the home offers specialist care for service users with a wide variety of needs, within a comfortable and homely environment.

Victoria care home is registered with the Care Quality Commission to provide care for service users with dementia and those requiring care for general problems related to old age. We provide both nursing and residential care.  

The central courtyard garden enables safe outdoor access to be enjoyed by all, and the wide selection of rooms and lounges enables small groups to enjoy a variety of settings within each unit. 

National Helpline

call 0300 222 1122

National Website

www.alzheimers.org.uk

The Dementia Guide

Suitable for anyone who has recently been diagnosed with dementia and their families.  Can be ordered free from the website.

SPA provides information about local health service provision as listed below:

high quality integrated services in health and social care

community nursing

continence advice

home loans

intermediate care

community rehab

rapid response

emergency dental 

Marie Curie Nursing

 It also provides a Patients Advice and Liaison service (PALS) to provide assistance, advice and support with any issues or concerns that you have about the care that you or your family is receiving.

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

Aurora provides support to people affected by cancer and long term health conditions.We share information and advice, arrange counselling, signpost support groups, courses and exercise classes. We also offer professional beauty treatments and holistic therapies and advice on skin care and hair loss, to help boost self-esteem and self-confidence whilst undergoing, and recovering from cancer treatments.

The Aurora centre is open Monday - Friday 09.30 am - 4.30pm

Provides support to adults with moderate to severe learning disabilities.

This service is for:

Older people, people with learning disabilities, people with physical disabilities and people who suffer with mental health problems.

The Alzheimer's society offer a wide range of services.  In Bassetlaw these include

Dementia Advice and Support Service

Harworth Carers Group

Bassetlaw Tealephone Information

Retford Dementia Cafe

https://www.ageuk.org.uk/ Our free national advice line and local advice helps hundreds of thousands of people every year.

Age UK Doncaster provides services including homecare, cleaning services, day services, home and garden services and a home from hospital service.

Age UK Doncaster can also offer information and advice on a range of issues including money, housing, health and social care etc.

We won't give up until everyone experiencing a mental health problem gets support and respect.

We offer peer support offers a variety of activities that aim to bring people together.

These include

• Women’s Group
• Men’s Group
• Social Group
• Evening Social Group

Every year, one in four of us will experience a mental health problem.But hundreds of thousands of people are still struggling to get the support they need. Still unable to access the services that could change their life. Still facing prejudice and misunderstanding.

Mind believes no one should have to face a mental health problem alone. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem.

Through our network of local Minds we also provide direct support to almost 250,000 people each year.

Across the Nottinghamshire area we support people with mental health problems and their carers.

Professional and self-referrals  are accepted depending on the services required.

Office Opening Hours: 9am – 4pm Monday – Friday

• Care home with nursing
• Conditions cared for: People with a mental disability / People with dementia
• Care period: Longer stay / Short stay and respite
• This home accommodates 40 residents in 18 single and 11 shared rooms (3 en suite). Facilities are available for family or friends to stay overnight

Boughton Manor supports 33 people who have dementia or complex mental health needs in later life. Staffing levels aim to provide all those who live with us with the maximum support they may need on a daily basis. On each shift we have one nurse, 5 care staff, and can provide specialist one to one care if required. We have a team that works within the kitchen and a team of domestics who also provide laundry services.

Specialisms: Dementia, Caring for Adults over 65 years, Mental Health Conditions

Boughton Manor Nursing Home has 31 beds.

Wide range of activities and groups. See website for further details.

Luncheon Club:

• Every Tuesday (except Christmas week)
• 10.30am - 2.30pm
• 2 course hot meal provided by County Enterprise Foods
• Held at the Harworth Methodist Church, Waterslack Road, Bircotes.
• Please contact the Secretary in advance of attendance to secure your place.

Coffee Shop

• Mondays, Thursdays and Fridays
• 8.45am - 12.30pm
• Community centre, Devonshire Road, Harworth

Other services and meetings

Age Concern Harworth & Bircotes are able to offer:

• Signposting to other local services and organisations
• Day coach trips, for our Coffee Shop and Luncheon Club Clients, with a meal (where possible).

Monday 1pm-3pm.

2nd Tuesday on each month. Table top games, knit and natter, nostalgia corner, crafts and good old fashioned chat.

The cafe is at 10.15am when you will be able to enjoy a cup of tea or coffee and cake whilst making new friends.

There is also a Support Worker from Christians Against Poverty (a debt counselling organisation) in the team if you require that service. At 11.15am there will be various activities lasting an hour on a rolling monthly cycle, subject to change.

£2 donation.

You can also stay over for our ‘Lunch on Mondays’ where you can enjoy a 2 course meal for just £5. 

“The Royal Voluntary Service (RVS) supports older people in their own homes by giving time and practical help them get the best from life.

They provide specialist services locally, tailoring them to meet their individual needs with friendly local volunteers. These services range from support at home to social activities within the community.

-          Home Library Service: where we deliver books from the library to your house.

-          Home From Hospital Service: where we support you with practical help for six weeks after a stay in a medical setting.

-          Good Neighbours Scheme: a longer term support system to our Home From Hospital Service

-          Signposting: we help you find the support you need locally

https://m.facebook.com/cisfauk1/

Are you in the Nottinghamshire, Cheshire or Manchester area?
Could you volunteer a spare afternoon or evening or anytime at all ?
CISFA is desperately looking for volunteers to help with carboot sales , craft fairs and support groups . Have a laugh whilst meeting new people.
Are you a crafter or have a talent ? We are also looking for donations for craft stalls and care packs . If you can help message us here or cisfauk@gmail.com

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1- 4 Sandy lane ( Worksop )

Tuesday 11.00-4.00  Oasis Community Centre ( Worksop )

Thursday 09.30 - 11.30 ( Harworth town hall )

Friday 11.00 - 4.00 Cosmic Cottage ( Retford Grove Street - Cosmic Cafe )

Service users will receive interventions if they are modertae to severe mental health problems, including depressive illnesses and disorders of personality

Interventions are offered on a 1-1 and/or group therapy basis

Support available Monday - Friday 09.00 - 5.00

Caring for someone with dementia can be an isolating experience for carers. As a group we share our experiences with others who may require support. We invite professional speakers to our coffee mornings to pass onto us relevant useful information. Tuesdays 10am-12pm at The Crossing, Newcastle Avenue, Worksop 

Promoting & Supporting independence. Providing a safe place in Retford town centre for the anxious or depressed. Preserving quality of life for those living with dementia & their carers. £20 per session including refreshments, free for carers. Transport coming soon. 

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

Open to people in Bassetlaw and Newark and Sherwood. Variety of activities, a light lunch and coffee, tea and biscuits. Members without a carer have to be able to look after themselves. Meetings: Tuesdays and Fridays, 12.00 noon-3.30pm, The Beeches Community Centre, Birch Court, Tuxford, Newark, NG22 0NG: £7 charge for two course lunch, refreshments and activities. The venues have level access, meetings are on the ground floor and there are wheelchair-accessible toilets. There are induction/hearing loop system.

What is an Admiral Nurse?

Admiral Nurses provide the specialist dementia support that families need. When things get challenging or difficult, our nurses work alongside the entire family, giving them one-to-one support, expert guidance and practical solutions.

The unique dementia expertise and experience an Admiral Nurse brings is a lifeline – it helps families to live more positively with dementia in the present, and to face the challenges of tomorrow with more confidence and less fear.

The helpline is open from 9am to 8pm Monday to Friday, and from 11am to 4pm, at weekends.

Calls cost the same as 01 or 02 number (also known as geographic numbers).

Helpline number: 0300 123 1053

Costhorpe Memory Group

3rd Thurs of month 12.30pm-3.30pm contact Bassetlaw Alzheimers Society 01909 730886

Carers Info & Support Programmes

Info sessions run over 5 weeks contact Bassetlaw Alzheimers Society 

We are open every day of the year from 4.30pm to 10.30pm on 0300 304 7000.

Our helpline is here to support you when you feel you have reached a moment of crisis. We know that moment of crisis is different for everybody – some people can reach that point daily, and for some people it is a rare occurrence.

Our helpline volunteers are empathic and non-judgemental, providing a space and time for you to talk about your mental health, or the mental health of someone close to you.

The helpline is a confidential service for those aged 16 or over. For more information on confidentiality, please click here.

Anybody is welcome to call us if you need to talk, or want support.

Getting through to SANEline: Our lines can be busy, but our lines are open every night. If you keep trying, you are likely to get through. It may be easier to get through between 4.30pm and 5pm, and 8pm and 9pm; it may also be easier to get through on Saturday and Sunday nights.

Call charges: SANE does not charge for its services but your phone provider may charge you. We have an 0300 number and this means helpline calls cost no more than calls to geographic (01 and 02) numbers from a landline, and they are included in inclusive and free minutes on mobiles. 

https://www.depressionalliance.org/

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk

Thers time to chat, time to play & time to sing. Lots of Music & Fun

Everyone welcome

Every Thursday 1.00pm - 3.00 pm at The Well, North Road, Retford,

£4 pp - 1 child - Carer Free

Free refreshments

Men's Advice Line: confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members).

We help by: giving you time to tell your story; offering emotional support; providing practical advice; signposting you to other services for specialist help.

Are you being abused? Please contact us

Call freephone 0808 801 0327 Monday-Friday 9am-5pm or email info@mensadviceline.org.uk

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.

The first session is Free and then £1.50 thereafter.

The Group is run by Dave Bacon

A friendly informal and welcoming place for anyone living with dementia, including memory loss and their carers to meet other people in a friendly and welcoming no-judgmental environment, Where having fun and gaining emotional pupport in paramount.

Meeting the 3rd Thursday of the month from 10.30am to 12.30pm