WHAT IS THE STAYING WELL EXPERT PATIENTS PROGRAMME? 

The Staying Well Expert Patients Programme (EPP) is a ‘chronic disease self-management course’ (CDSMC), a new government initiative to help people living with long term conditions maintain their health and improve their quality of life through a self management course led by someone else with a long term health condition.

Self management programmes have been running in the USA since the 1970s and came to this country in 1994. Over this time a substantial body of clinical research and experiential feedback has built up testifying to its efficiency.

The primary aim is not to impart medical information but to facilitate the development of self management skills, such as problem solving and goal setting.

The course has been designed to help people with a chronic or long-term illness regain as much control over their physical and emotional well-being as possible. It complements existing health care programmes and treatments, empowering participants to be more informed and better able to develop partnerships with their medical practitioners.

WHAT IS SPECIAL ABOUT THE STAYING WELL EXPERT PATIENTS PROGRAMME?

It is a generic, time-limited course, suitable for people who have any long-term health condition. For example: Arthritis, Heart Disease, Stroke, Depression, MS, Epilepsy, ME, Schizophrenia, Fibromyalagia, Diabetes, HIV, indeed any condition that impacts on a persons life.  The Tutors are themselves living with long-term conditions.

Tutors use a detailed, scripted manual, underpinned by ongoing research. There is a strong emphasis on participants setting practical and achievable action plans that are evaluated weekly.

The course is informal but structured allowing an equal amount of time for discussion and information. It is held in a community rather than health venue.

 What does the Course involve?

The course consists of one 2½ hour session once a week for six weeks, the maximum number of participants on each course is 16 plus two tutors who also live with a long-term condition.

The areas covered include:
Goal setting/action planning
Problem solving
Relaxation/exercise
Symptom management techniques
Fatigue management
Dealing with emotions
Communication
Medication
Living wills/power of attorney
Healthy Eating
Distraction
Guided imagery
The course is interative, informal and friendly.

Research shows that people who have attended the course:
Have greater confidence in dealing with their illness, experience less pain, fatigue, depression and anxiety. They are more likely to continue with exercise and relaxation techniques; make fewer visits to their GP and have better communication with health professionals.

Why does the course work so well?

Because individuals with different conditions share many of the same problems, no matter what illness individuals live with it is often the consequences of that illness that are more problematic than the condition itself. When you can’t do what you used to be able to and your family and friends don’t understand, anger, frustration, loss of job or mobility, depression and pain can so easily become a cycle of despair.

Feedback from participants countrywide has been excellent and although this is something very new for the NHS it is something people want.

Yes, the course is structured but there is time for short discussions to help us learn from each other and gain support and encouragement.

Courses are available throughout Bassetlaw please contact us for more details.

Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Stay at home if you have either:

- a high temperature - you feel hot to touch on your chest or back (you do not need to measure your temperature)

- a new, continuous cough. This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

- loss or change to your sense of smell or taste. This means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.

Do not go to a GP surgery, pharmacy or hospital

Use the 111 online coronavirus service to find out what to do

Read the NHS advice about staying home including how long to isolate for.

Use the NHS 111 online coronavirus service if:

- You feel you cannot cope with your symptoms at home

- Your condition gets worse

- Your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

For further information on: High risk groups, How to avoid catching and spreading coronavirus and Pregnancy advice. Go to: nhs.uk/coronavirus.

For information on social distancing, go to: gov.uk/guidance-on-social-distancing

Ring our main telephone line on 01777 713330 to book an appointment. Say immediately if your call is an emergency.Your condition may be assessed by a triage Doctor, who will then either provide you with advice or give you an appointment to see a doctor, nurse or other health professional.

Our aim is to provide a safe and stimulating meeting place and social evening for our members each week. The club also provides a secondary service in that it gives an evening of respite to parents (many of whom are elderly). Our members vary in age from 18-70 and on average we have average 40 members attend each week. The club is popular with our members and has a good atmosphere and gives a lot back to our volunteers.

The club is fully wheelchair accessible and we welcome new members from all areas of Bassetlaw.

The club meet on Monday evenings at The Crossing, Newcastle Street, Worksop, S80 2AT, 6.45 - 8.45 pm 

COVID19 - update, 16th July 2020 - Telephone safe and well checks, shopping and meds collection if volunteers are available. 

Still no face to face activity. Safe and well telephone calls and assistant shopping only.

Bassetlaw Hospital Discharge Scheme operates in Bassetlaw district for anyone aged 50 or over on hospital discharge and helps them to quickly regain their independence and confidence.

The patients will be visited on the ward before discharge and matched with a volunteer.  Services offered include:

• Preparing the home for return
• Assisting with visits to outpatients' appointments, shopping, collecting prescriptions and social activities
• Signposting to other service benefit checks, home safety, community transport and other community services.

All volunteers are trained and DBS checked, and will provide support for six  to eight weeks.

Opening times

Monday:    9 - 5pm

Tuesday:    9 - 5pm

Wednesday:    9 - 5pm

Thursday:    9 - 5pm

Friday:    9 - 5pm

For disabled people and carers. Information on local services, benefits, support groups, equipment, employment, education and leisure. Aims to link people with organisations both locally and nationally.

0300 500 80 80 - Monday to Friday 8am-6pm

Alternative ways to do this

If you prefer to speak to us, you can contact our customer service team. 

Telephone

We are closely following Government and Public Health England guidance about COVID-19. In response to this, we ask that you use our online services where you can instead and only call the Customer Services Centre if your enquiry is urgent.

Telephone: 0300 500 80 80

• Monday to Friday 8am to 6pm

Calls cost no more than a standard geographic charge and are included in discount packages and inclusive minutes schemes.

Language translator: If English is not your preferred language you can ask the advisor to use a translator while on the call

Text relay: If you are Deaf or can’t speak on the phone, contact us using  Relay UK.  Download the Relay UK app or using your existing text phone prefix our dedicated text Relay number with the Relay UK code (18001) 

Contact us using Relay UK: 18001 01623 434 993

Our Shared Lives scheme, which is rated as Outstanding by the Care Quality Commission, helps adults who need support to live more independently in the community and provides an alternative to residential care.

We need carers from all kinds of backgrounds to provide support in their home, drawing on their families, friends and neighbours to help some of our most isolated and vulnerable people to be part of a community.

A range of Shared Lives opportunities are available, all based in the carer’s home:

• long term live-in arrangement
• somewhere to stay for a short break
• somewhere to go for daytime support
• supporting a person to live independently or be part of their community 
• somewhere to stay while a person recovers after leaving hospital.

Shared Lives carers are paid depending on the level of support they provide.

COVID19 update, 20th July 2020 -  for full details please visit https://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page 

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

Aurora services set to relocate to enable building work to commence

02 October 2020

Aurora Wellbeing in Worksop has this week relocated a number of vital services in preparation for the start of building works and the transformation of the Old Library Building on Memorial Avenue.

Aurora Wellbeing, a local charity that supports people in Bassetlaw affected by cancer and long term health conditions was in 2019 awarded £1.56M from the National Heritage Lottery Fund (NHLF), boosted to £2M with support from key stakeholders, to transform the Old Library Building where the Aurora charity is based.

Throughout the duration of the building works, Aurora will continue to deliver services to local people to ensure people in Bassetlaw diagnosed with cancer receive vital help and support, and until services can return to the centre in 2021.

The Aurora Charity Shop and Tea Rooms will relocate to the former Dukeries Tea Rooms building on Bridge Street in Worksop in October 2020, for a period of approximately six months and will open daily from Monday – Saturday, 10 am – 3 pm.

Aurora beauty therapy services will continue to deliver services from Sparkles Beauty, Kilton Road, Worksop and customers are asked to call 0750 3612084 during this period to book appointments.

Aurora Wellbeing Practitioners will continue to provide health needs assessments and support across the Bassetlaw area (working remotely) to help support people and their families with a cancer diagnosis, and to offer emotional support, counselling and workshops.

Aurora exercise classes, including Yoga, Pilates, and Tai Chi, will continue either online via Zoom or at locations across the locality.

Our support lines are open Monday - Friday (9 am-5 pm). Please call us on 01909 470985 or email admin@aurorawellbeing.org.uk

Pre-loved charity shop
Aurora’s pre-loved charity shop is now open. They have a fantastic selection of good quality clothes, children’s toys and a second hand book collection selling books at very reasonable prices for you to browse. Their volunteers have been busy making hand-crafted quality facemasks, which have an internal breathable filter material and these are available to buy or order from the shop.

Valerie’s tearooms
They are operating a takeaway service from their much loved Valerie’s Tearooms and welcome old and new friends to visit and take away a hot drink, slice of cake or light refreshments. They also have a competitive meal deal on offer.

Aurora services
Aurora continues to offer telephone-based support and services to people and their families affected by cancer or long term health conditions. Every day their advisors speak to people who are living with cancer, newly diagnosed or struggling to move forward with life after treatment, and for many, they face additional difficulties due to the coronavirus outbreak. Right now, it is their priority to stay in touch with clients, volunteers and many friends of the charity. They are continuing to offer support and a friendly listening ear to anyone who may be struggling with feelings of anxiety, loneliness or depression and encourage you to chat about your concerns. Contact Aurora via telephone, Monday to Friday from 10.00am to 4.00pm, on 01909 470985.
Aurora is continuing to offer a range of support services whilst the centre remains closed, and they continue to share information and advice and arrange counselling and bereavement support. Their support groups have moved online, along with Aurora courses and exercise classes. Anyone interested is encouraged to get in touch or to subscribe to their newsletter to keep up to date. Visit www.aurorawellbeing.org.uk/worksop and click on the link.
The rest of Aurora’s facilities in the centre will be monitored closely and will become available when it is safe to do so. They are lucky to be situated in the delightful Memorial Gardens so go along, enjoy the gardens and visit the Aurora Centre.
Aurora would like to thank all of their volunteers and the local community for their continued support.

Support local
If you would like to donate to Aurora to support local people in Bassetlaw diagnosed with cancer, please visit www.localgiving.org/charity/aurorawellbeingcentres.

The telephone service is open Monday to Friday, 10.00am to 4.00pm. Call 01909 470985 or email admin@aurorawellbeing.org.uk, follow them on Twitter, @AuroraCentres, or Facebook, @AuroraWellbeingCentreBassetlaw.

Aurora provides support to people affected by cancer and long term health conditions.We share information and advice, arrange counselling, signpost support groups, courses and exercise classes. We also offer professional beauty treatments and holistic therapies and advice on skin care and hair loss, to help boost self-esteem and self-confidence whilst undergoing, and recovering from cancer treatments.

The Aurora centre is open Monday - Friday 09.30 am - 4.30pm

This club provides young disabled people with opportunities to come together in a safe and supportive environment. The club allows young people to gain independence and meet other young people in a social setting. All activities are planned and developed with young people and these might include dance, drama, adventure or talking about things that are important to them

Sessions run Thursday evenings 6:00 - 8:15pm. Ages 12-24

Provides information, benefit advice and advocacy for disabled people.

NCDP offers                            

• Information and advice on Welfare Rights.
• Information and advice on issues relating to the Disability Discrimination Act.
• Information and training to increase the levels of awareness for disability and disability issues.

We don’t offer

• Medical opinions, advice or treatment – this is the province of qualified medical and health professionals.

We achieve this by 

• Making disabled people aware of disability laws and any changes that may affect them.
• Talking to people with knowledge on legal and welfare issues on behalf of disabled people.
• Distribute and signpost information relevant to disabled people.
• Working to improve facilities and information aimed at disabled people.
• Speaking in Committees and Forums on behalf of disabled people.

Who is it for?

• Disabled people.
• Carers.
• Partners.
• People with an interest in disability and disability issues.

COVID19 update 20th July 2020

We are working hard to continue to help and support everyone who needs us during the coronavirus outbreak. The health and wellbeing of the people we support, our volunteers and our staff remains our priority.

We are also committed to making sure the government understands and responds to the needs of people who are deaf or have hearing loss in their response to the pandemic.

If you have any questions or need more information, get in touch with us.

Email

information@hearingloss.org.uk

Call

0808 808 0123

Text message

0780 000 0360

Relay UK

18001 then 0808 808 0123

Textphone

0808 808 9000

Lines are open Monday to Friday, 9am to 5pm.

A large membership charity representing deaf and hard of hearing people in the UK for whom it aims to achieve a radically better quality of life. It does this by campaining and lobbying vigorously, by raising aware-ness of deaf and hearing loss, by providing services through social, medical and technical research.

My Sight Nottinghamshire is the new working name for Nottinghamshire Royal Society for the Blind (NRSB). We promote greater independence for visually impaired people of all ages from providing support, advice, information to adapted leisure activities.

As a local charity we rely heavily on donations to ensure the continuation of our essential services. All money raised stays within Nottinghamshire, to help visually impaired children and adults to realise their true potential.

https://www.mysightnotts.org.uk/reopening-of-some-face-to-face-services/ 

Use the email address above to take you to details of the reopening of some of the face to face services affected by Covid19. 

A self help group that aims to maintain contact and exchange information with local cardiac patients. Speakers on a wide range of topics, some medical. Occasional visits to places of interest. For people who have been treated in the Bassetlaw Coronary Care Unit.

Stays in regular contact with the cardiac rehabilitation unit at the Bassetlaw Hospital. Meetings: 1st Friday, 2.30pm-4.30pm, alternating between Retford Primary Care Centre (North Road, Retford, DN22 7XF) and The Crossing Church and Centre (Newcastle Street, Worksop, S80 2AT); please contact for details. There is a one-off charge of £5.00 for membership.

Shopmobility is available in Worksop and Retford. Need to register. £5 registration and need 2 forms of identification and you will have your photo taken. Need to book equipment before hand. Equipment available for 2 hours.

Worksop Centre: Priory Centre Car Park, Bridge Place, Worksop. Priory Centre car park 01909 479070. 9am-4pm Tuesday-Saturday.

Small charge for the use of Wheelchairs Scooter Hire is free

Provides respite care and independent living training.

The Dovecote is a beautiful and serene care home in the heart of Pleasley in Mansfield. The service has been operating for over 20 years and now under new management we are looking to the future .

At the Dovecote we are passionate about providing a high quality service which is led by our residents choices at every step of the way, from the activities they like to do to the food they like to eat.

Our staff team are highly trained to NVQ level 3 and undertake additional specialist training which makes the Dovecote not only a beautiful care home but a safe one as well where our residents are treated with dignity and respect at all times.

Our staff have undergone PROAC Skip training (conflict intervention training) and Autism training to meet all of the needs of our residents.

We offer holiday’s for our residents, a range of activities in the community and we also host Nottinghams largest disco for people with Learning Disabilities – the Dovedance.

Catchment Area

Worksop, Carlton, Langold, Firbeck, Stone woodsetts, Gildingwell, Oldcoates, Blyth, Styrrup, Tickhill, Harworth, Bawtry, Scrooby, Ranskill, Ranby, Hardwick, Carburton, Cuckney, Osburton, Shireoaks, Rhodesia & Thorpe Salvin.

Doctors

• Dr Charlotte Slater
• Dr Cheuk Lai Tang

Ring 01302 741820 to make an appointment

Out of hours ring 111

Other branches

This practice is part of a practice group.

We would like to welcome you to our practice, which aims to give a high quality service that is sensitive to your needs.

Larwood Health Partnership consists of five surgeries:
Larwood Surgery in Worksop,
Carlton Village Surgery in Carlton-in-Lindrick,
Lakeside Surgery in Langold and
Oakleaf Surgery in Harworth
Westwood Surgery in Worksop

You can be seen at any of our sites. All premises have easy access available for wheelchairs and disabled toilet facilities.

If you are interested in registering with one of our other branches please find their contact information here.

Asthma Clinic - Asthma Clinic

You can attend this service without a referral

Child health and development - Child Health Service

Comprehensive child health services are provided by the practice. This includes: a child immunisation clinic; a child health surveillance clinic for routine assessment by the doctor.  
Other assessments, including hearing tests are performed by health visitors.

You can attend this service without a referral

Learning disability health check

You can attend this service without a referral

Long-Acting Reversible Contraception (LARC - eg IUD or implant) - Family Planning

Family planning advice and contraceptive care is provided by all the doctors and practice nurses during surgery hours. For IUD and Implants these must be discussed with a GP or family planning nurse before booking in.

You can attend this service without a referral

Minor surgery (e.g. removal of moles and skin lesions) - provided in-house - Minor Surgery

Doctors carry out minor surgery procedures by appointment.

You can attend this service without a referral

Travel health with yellow fever

The practice is a designated Yellow Fever Centre.

Please fill out a travel vaccination form and hand it in to reception - once the nurse has viewed your form you will then receive a telephone call to make an appointment

You can attend this service without a referral

Electronic Prescription Service

This GP offers the Electronic Prescription Service, which allows you to choose or "nominate" a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you nominated. this means:

• If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time.
• You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
• You may not have to wait as long as your repeat prescriptions could be prepared before you arrive.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

COVID19 update, 20th July 2020 - all current and past clients have been contacted by telephone and will continue to be contaced during the pandamic to check on their welfare.

Luncheon Club:

• Every Tuesday (except Christmas week)
• 10.30am - 2.30pm
• 2 course hot meal provided by County Enterprise Foods
• Held at the Harworth Methodist Church, Waterslack Road, Bircotes.
• Please contact the Secretary in advance of attendance to secure your place.

Coffee Shop

• Mondays, Thursdays and Fridays
• 8.45am - 12.30pm
• Community centre, Devonshire Road, Harworth

Other services and meetings

Age Concern Harworth & Bircotes are able to offer:

• Signposting to other local services and organisations
• Day coach trips, for our Coffee Shop and Luncheon Club Clients, with a meal (where possible).

COVID19  update 20th July 2020

Call the RNIB Helpline on 0303 123 9999 from anywhere in the UK and get the information and support you need. Where appropriate, calls will be referred to the specific services required across England, Northern Ireland, Scotland or Wales.

Our Helpline is your direct line to the support, advice, and products you need to face the future with confidence. If you or someone you know has a sight problem, our specialist advice workers can help.

Contact the RNIB Helpline

Get in touch today

Find out all the different ways the RNIB Helpline can support you by phone or email. 

Telephone: 0303 123 9999 open from 8am - 8pm weekdays and 9am - 1pm Saturdays.

Email: helpline@rnib.org.uk

How the Helpline can support you

We aim to help you with any questions or enquiries you have by offering the following services, which are all available through the Helpline.

In depth advice and support

Our friendly Advice Service team are here to provide a listening ear and are trained to give specialist advice to anyone affected by sight loss.

Understanding eye health and eye conditions

Get information on a particular eye condition, the effects and what can be done to help with help from our Eye Information Service

Benefits appeals, community care and discrimination

If you need any information on legal rights, our dedicated Legal Rights Service can give you advice and, where possible, formal representation.  

Emotional support and counselling

If you’re finding it hard to come to terms with feelings about sight loss, our trained counsellors are here to listen and offer support.

Benefits, Consessions and Tax advice

Get in touch with the Tax Advice Service if you need any help with tax and benefit issues, including Blind Person’s Allowance.

Make friends and socialise

Take part in our telephone social groups offered by RNIB Talk and Support to help make new friends. 

Get tech savvy

Find out how technology can transform your life whether you’re blind or partially sighted.

Explore reading choices

If you're struggling to read because of your sight we've got plenty of reading solutions, whatever your tastes and reading preferences.

Get advice on products

Advice on products that support independent living, both in the home and out and about.

*Calls cost no more than a standard rate call to 01 or 02 numbers and count towards any inclusive minutes in the same way as 01 and 02 calls. The price of calls varies between different service providers, including between landline and mobile companies. 

Please note that we record all our calls for training and quality purposes.

COVID19 update 20th August 2020 - Unfortunately due to COVID19 all our community groups are now currently on hold until further notice. Many apologies we do understand this can be a very isolating time. Please contact us if you have any questions or need support.  Visit https://www.cisfauk.com/ for full information.

https://m.facebook.com/cisfauk1/

To ensure all adults and teens with chronic illness have a safe environment to express how they feel and are made to feel supported and understood. To provide ongoing support both online and in the community without prejudice. To be exactly what it says in our title

Are you in the Nottinghamshire, Cheshire or Manchester area?
Could you volunteer a spare afternoon or evening or anytime at all?
CISFA is desperately looking for volunteers to help with carboot sales, craft fairs and support groups. Have a laugh whilst meeting new people.
Are you a crafter or have a talent ? We are also looking for donations for craft stalls and care packs. If you can help, phone or email at cisfauk@gmail.com

COVID19 update, 29th July 2020 - no drop in sessions at the moment but face to face visits have resumed.

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1 - 4 Sandy Lane, Partnership House ( Worksop ) - 11am - 4pm

Friday 11.00 - 4.00 Goodwin Hall, Retford

COVID19 update, 20th July 2020 - 

There will be no further meetings until the Covid 19 outbreak is over and social distancing

rules have been abolished, meetings are unviable otherwise

August 13th  -  If social distance restrictions are lifted a special meal out

September 14th (Monday)  -  Dog Racing Colwick Park

October 8th -  AGM

November 12th  -  TBA

December 10th or 17th Thursday or 15th Tuesday  -  TBA (Possibly Willow Tree)

The group usually meet on the 2nd Thursday of each month at different locations around Nottinghamshire;  Our principle area is West Bridgford.

Our group is unique as our events take place in the evening with some days out at the weekend in the summer months.

The Learning Disability Helpline is 08000 724 725 for FREE professional advice and support

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

IMPROVING THE HEALTH AND WELLBEING OF BASSETLAW RESIDENTS THROUGH SUPPORTED
ACCESS AND NAVIGATION INTO LOCAL SERVICES AND SUPPORT GROUPS

The Community Advisor is a specialist with a wealth of knowledge and experience about services across Bassetlaw, helping individuals to access non-medical support services from voluntary organisations and community groups.  

Anyone over the age of 16 who is registered with a Bassetlaw GP can access this service.
You can ask at your GP Reception when the Community Advisor will be visiting your local surgery or contact us directly here at BCVS.
The Community Advisor will discuss with the individual how one of the many voluntary or community services may help them improve their health and wellbeing alongside any existing medical treatment.

The Community Advisor can help you to:

•  Identify groups which may offer additional support to help you understand and manage your medical condition
• Access community social groups by giving you a named contact and specific group information 
• Access benefits, debt and welfare advice
• Address loneliness and isolation issues by encouraging participation with local activity group
• Access information and advice on a wide range of services for the whole family

Your Community Advisor will be able to identify suitable support options and they will afford the time to find contact details of the leaders of groups and services to make the access as smooth as possible.

There are several ways to make contact with the Community Advisor:

You can ring the Community Advisor direct for telephone advice. Available Monday to Friday on 01909 476118 Ext 24.

Find us on Facebook for latest updates on services during COVID19.

If you are stuggling to get a diagnosis, Battling to get your child the education they deserve?

This group is FREE to attend and run by people who have been through the system themselves. This is an informal place to get some moral support

Monday Morning 09.30 - 11.00 am

Wednesday Evenings 6.30 - 8pm

We now have suitable measures in place and are able to open some of our services where it is safe to do so.

Our Current Weekly Services back up and running are as follows (last updated 7/8/20). Anything not listed here is not yet back up and running. The list will be updated regularly please keep your eye out for further updates (the list will be pinned to the top of our page for ease of finding!)

Mondays:

7-7.45pm : Dancefit Medium Impact

Tuesdays:

9.45-10.30am : Dancefit Low impact / seated session

2-3.30pm : Hands of friendship womens group

6-6.45pm : Dancefit Medium Impact

7-7.45pm : Line Dancing

Wednesdays:

7-7.45pm : Dancefit Medium/High Impact

Thursdays:

9.45-10.30am : Dancefit Medium Impact

2-3.30pm : Growing Friends Health & Wellbeing Group

6-6.45pm : Dancefit Medium/High Impact

Fridays:

10-11.30am : IMPACT Cancer Support Group (now not open until 28th August due to holidays and work happening at the centre)

Anyone that comes along to the centre is required to wear a mask in communal areas and maintain social distancing. You will also be required to register your personal details on our track and trace system in order to access this activity. If you have any questions or concerns about this please get in touch with us before you come as without these details we will be unable to admit you to the building

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.

At Britannia Mobility & Bathing we work hard to provide top class, affordable service and will always do our best to provide you with the best products at the best price. All of our products are compliant with the most recent British and European safety standards, ensuring you can rely on them for years to come. Our professional teams are available 24/7 and will always be on call for any repairs or problems you may have.

During this difficult period, CISWO is continuing to provide our personal welfare service and are accepting referrals from individuals themselves, family members and other agencies. The majority of our services can be delivered remotely and we are working hard to provide support by telephone, email, and post.

Our free and confidential service includes;

Assistance with welfare benefit applications and industry related compensation schemes.

Advice on mining related issues including illness and disability.

Help to access mobility equipment including walking aids and wheelchairs.

Support to reduce loneliness and social isolation.

Advocacy to enable you to express your views and concerns, and defend and promote your rights, including access to information and services.

Emotional support including loss and bereavement, illness and caring responsibilities.

Financial assistance at times of exceptional hardship through CISWO grants or assistance through other agencies and charities.  Access to holidays and convalescence.

Access to CISWO educational grants for former mineworkers and their dependents. Our support is available to former mineworkers, partners, widows and any dependent children or adult dependents with a disability. We have also extended our services to those in our client group most in need, particularly those who are self-isolating and have limited local support and can provide access to essential shopping and prescription collection in some areas.

Please contact your local office if you think we can help:

NorthEngland@ciswo.org.uk South England Welfare Offices, Berry Hill Lane, Mansfield, Nottinghamshire, NG18 4JR. 01623 625 767