The Staying well Expert Patients Programme is a six-week course for anyone living with a long-term health condition.  Its aims are to help you take control of your health by learning new skills to manage your condition better on a daily basis.  Each session lasts for two and a half hours and is facilitated by trained tutors who are themselves living with a long-term condition.  The Staying Well programme complements existing health care programmes and treatments, empowering participants to be more informed and better able to develop partnerships with their medical practitioners.

Topics covered by the programme:

• Dealing with pain and extreme tiredness
• Coping with feelings of depression
• Relaxation techniques and exercise
• Healthy eating
• Communicating with family, friends and professionals
• Planning for the future

The Peer Support Group is open to anyone who has attended the Staying Well Programme.  The aim of the group is for course participants to continue meeting and supporting each other.  After completing the course it is very easy to feel lost and alone again, and to find it hard to remain motivated to continue with self-management techniques that you have developed.

Meetings at The Buttermarket, Retford Town Hall on the 2nd Thursday of the month 10.30am-2pm

Every Citizens Advice is a registered charity reliant on our trained volunteers and funding to provide these vital services for local communities.

Bassetlaw Citizens Advice offers free generalist advice to any person accessing the service. Specialist services within our team are only available to individuals resident in the Bassetlaw area.

Generalist Advice sessions cover all enquiry areas such as; employment, debt, welfare rights (inlcuding Universal Credit), relationships, housing, consumer rights & saving money on energy bills.

Our office provides drop-in sessions where a short introductory interview will be held to help decide how you can be best advised. You may then require a follow on appointment. 

Worksop office drop-in sessions:

Mon: 09.30 - 15.00 
Wed: 09.30 - 15.00 
Fri:    09.30 - 13.00 

Retford office drop-in sessions:

Tuesday & Thursday 10.00 - 14.00

Telephone advice line- 03444 111 444

Unless indicated otherwise, an adviser should be available to  provide introductory information to help decide how you can best progress with your enquiry.

Monday-Friday 10.00 - 16.00

National Number: 03444 111 444

Bassetlaw Hospital Discharge Scheme operates in Bassetlaw district for anyone aged 50 or over on hospital discharge and helps them to quickly regain their independence and confidence.

The patients will be visited on the ward before discharge and matched with a volunteer.  Services offered include:

• Preparing the home for return and a welcome home pack
• Assisting with visits to outpatients' appointments, shopping, collecting prescriptions and social activities
• Signposting to other service benefit checks, home safety, community transport and other community services.

All volunteers are trained and CRB checked, and will provide support for six  to eight weeks.

Opening times

Monday:    08:30 - 16:00

Tuesday:    08:30 - 16:00

Wednesday:    08:30 - 16:00

Thursday:    08:30 - 16:00

Friday:    08:30 - 16:00

SPA provides information about local health service provision as listed below:

high quality integrated services in health and social care

community nursing

continence advice

home loans

intermediate care

community rehab

rapid response

emergency dental 

Marie Curie Nursing

 It also provides a Patients Advice and Liaison service (PALS) to provide assistance, advice and support with any issues or concerns that you have about the care that you or your family is receiving.

We also provide some services to help you keep independent which you can access at anytime, without the need for any type of assessment.

These include:

Meals at Home delivery service

 http://www.countyenterprisefoods.co.uk/

Handy Person's Adaptation Service- help and support to keep people safe  secure in their home with free or low-cost but high quality essential adaptations  small practical jobs.

• telephone: 0300 500 80 80.
• email: enquiries@nottscc.gov.uk.

The Connect Service- can help you by finding info about local services, activities & opportunities. If needed, Connect staff can work with you around money issues, housing problems, health management & other things. This short-term support will be tailored to your needs & will focus on achieving what you want in a way that suits you.

• website: www.personalisedsupport.co.uk/Bassetlaw-Connect
• telephone: 0115 844 3541

Independent Financial Advice & Support 

 0300 500 80 80 

If after exploring these options you feel you may need more support, then you might need to have a Care & Support Assessment. This will allow you to explain the things you are finding hard to achieve & we will discuss with you how we might be able to help you.

The aim of the assessment will always be to help you regain or maintain a level of independence.  We will carry out the assessment in the most proportionate way depending on your needs, this could be over the telephone or at one of our clinics.  

Please contact us on 0300 500 80 80, an advisor can help you with your options and may complete a referral for a care and support assessment.

Aurora provides support to people affected by cancer and long term health conditions.We share information and advice, arrange counselling, signpost support groups, courses and exercise classes. We also offer professional beauty treatments and holistic therapies and advice on skin care and hair loss, to help boost self-esteem and self-confidence whilst undergoing, and recovering from cancer treatments.

The Aurora centre is open Monday - Friday 09.30 am - 4.30pm

Survivors Helping Each other (SHE) provides the following support services:

• Provides services for females only
• Information service
• Support service

Survivors Helping Each other (SHE) provides the above services to women who suffered any of the following types of abuse in childhood:

• Emotional abuse
• Physical abuse
• Sexual abuse
• Rape

To provide a variety of self help based support for young people & women over the age of 16yrs who are survivors of sexual abuse.  To promote public education and awareness of long term effects of sexual abuse.  We offer mutual support, drop in and crisis support, befriending, mentoring, creative therapy, personal development skills,  volunteering, skills and literacy.

Weekly drop in and crisis support - first call for details in your area.

The service works with adults who are experiencing mental health problems & are involved with health services for their mental health.

The service assists men & women over the age of 18 get the support they need to overcome housing difficulties or becoming homeless. For people who require additional support to develop their everyday living skills & move towards independent living the service also provides high quality supported accommodation.

The service assists people in getting the support they need to overcome housing difficulties.  Support available in people's own homes. 

A plan of action is developed. 

This can include practical support and advice, including

1. finding, applying and sustaining accommodation

2. help with making benefit claims, budget and debt repayment plans

3.  dealing with housing officials and private landlords 

4.  developing skills for independence eg. how to look after your house

5.  getting out and about in the community, meeting people and being sociable 

6.  Keeping in contact with services such as social services and hospital eg. visiting on wards and attending appointments eg, GPs and Psychiatrists 7.  taking up education, training or employment opportunities.

Criteria: age 16 or over, are experiencing mental health problems, known to mental health services and live in Nottinghamshire.  Cath Long Telephone: 0115 8504014 e-mail: bassetlawmovingforward@frameworkha.org.  Maximum 2 year continual  support. 

If a patient has previously accessed the service, the patient can self-refer back into the service

https://www.ageuk.org.uk/ Our free national advice line and local advice helps hundreds of thousands of people every year.

Age UK Doncaster provides services including homecare, cleaning services, day services, home and garden services and a home from hospital service.

Age UK Doncaster can also offer information and advice on a range of issues including money, housing, health and social care etc.

Online support & counselling.

Turn2me provides a 3 tiered approach to supporting mental wellbeing- self help, peer support and proffesional support. 

Remain anonymous, express yourself and share your experiences without fear of recognition or judgement.

Available 24 hours a day, a confidential telephone helpline for those under 19 years old offering support and advice on any issue you are going through. 

Telephone:  0800 1111

Chat with a counsellor online or post on the message boards:  https://childline.org.uk/

Information for adults concerned about a child also available online.

https://m.facebook.com/cisfauk1/

Are you in the Nottinghamshire, Cheshire or Manchester area?
Could you volunteer a spare afternoon or evening or anytime at all ?
CISFA is desperately looking for volunteers to help with carboot sales , craft fairs and support groups . Have a laugh whilst meeting new people.
Are you a crafter or have a talent ? We are also looking for donations for craft stalls and care packs . If you can help message us here or cisfauk@gmail.com

We offer 121 counselling service for children aged 14 and over and adults with no upper age cap.

Our service is low cost and free in exceptional circumstances.

We are a team of 17 counsellors.

All BACP registered.

We have just celebrated our 5 birthday.

We deliver our service across Ashfield and Mansfield in GP surgeries, schools and community centres. 

Sessions cost £10 or free for those in severe cases of low/no income.

Meetings: Tuesdays 3.30pm in Mansfield Library.
121 counselling sessions across the district in several community venues.

For anyone feeling isolated, vulnerable or lonely in their own home. Short term support in the following areas-:
Physical & mental health-Keeping active, support to maintain contacts with family & friends, preventing falls, support to manage long term health conditions
Finances- Supporting to budget, benefits applications, advice on Lasting Powers of Attorney 
Social interaction-Support to find local activities, clubs & leisure

Housing Support to maintain tenancy, housing applications, support to move house, Home Safety-Support with aids & adaptions, repairs, gardening
Maintaining independence to improve self confidence.

Drop In Details: Monday: 1- 4 Sandy lane ( Worksop )

Tuesday 11.00-4.00  Oasis Community Centre ( Worksop )

Thursday 09.30 - 11.30 ( Harworth town hall )

Friday 11.00 - 4.00 Cosmic Cottage ( Retford Grove Street - Cosmic Cafe )

Visit the website for more information www.thecalmzone.net

Support is available from 5.00pm - Midnight 365 days a year

Call 0800 58 58 58 Nationwide OR 0808 802 58 58 from London

Accessible transport can usually be provided by the scheme if necessary. All meals are freshly cooked on the premises and consist of three courses. Aimed at people over 60 who live in their own homes, to promote independent living.   …

NCC Customer Service Centre can arrange for the person you are caring for to have an assessment.

Call 0300 500 80 80

Monday - Friday 08.00 am - 8.00pm

Or you can email them directly Email: enquiries@nottscc.gov.uk

Visit the NCC Website: http://www.nottinghamshire.gov.uk/

Improving the Health & Wellbeing of Bassetlaw Residents through supported access and navigation in to local services and support

Ring 01909 476118 to speak to a local Community Advisor about all of your wellbeing needs

This service is available Monday - Friday 09.00 - 5.00 pm

Or you can email for support 24 hours a day. ( Your email will be picked up by an Advisor the next working day )

You can email. Communityadvisor@bcvs.org.uk

Mental health issues can have a profound impact on our thoughts, feelings and behaviours. These may range from daily worries and stressors, to serious long-term problems that require treatment and in some cases, professional support, to manage effectively.

It is thought that there are two main types of mental health problems neurotic (typically the more common concerns, such as extreme stress or anxiety) or psychotic (less common concerns, such as schizophrenia). However, they are not always so easy to distinguish. We all have mental health, and what causes us worry and affects our daily lives may vary between each of us.

What is important is that the right information is provided, and that none of us are alone in our journey. Support is available - it's a case of finding what works best for you, whether that be self-help, professional guidance or medical treatment.

Here you will find some of the common types of mental health concerns. On the fact-sheets, you will find general information on the topic such as signs or symptoms, as well as treatment options and information on how counselling may help.

We are a team of individuals who understand despair. Many of us have faced similar difficulties and our service is here to help.

You can get in touch in whatever way feels most comfortable to you.

Open Monday - Friday 9am to 5pm. Closed on weekends and bank holidays.

If you contact us to tell us that you need our help, we will:

- Get back to you within one working day

- Arrange for you to meet up with a member of our suicide crisis or bereavement team

- See you regularly on a short-term in our crisis pathway, or long term in our bereavement pathway while things are difficult

- Ensure that we support you through your crisis or bereavement

- Help you to overcome practical and emotional issues and look at where else you can get help you need to feel better

- Listen to what you want.

If you are experiencing a suicide crisis or bereavement, our team aims to respond to your needs sensitively and empathically. We will listen, and we will try to understand what you are going through. We want each person who contacts us to feel heard, and with your help, we can work together to address your immediate needs and create a support plan that will keep you safe.

Don't give up just yet. Come and meet one of our team and let's take it from there. Together. 

Time to Change is a growing social movement working to change the way we all think and act about mental health problems. We've already reached millions of people and begun to improve attitudes and behaviour.

Despite the progress we’ve made, we know that many people still don’t consider mental health relevant to them. They don’t believe mental health problems are likely to affect them or people they know.

But the reality is that mental health can affect anyone. Statistically, 1 in 4 of us will experience a mental health problem in any given year. That’s why our work is so important. No one should have to fear being treated differently because of a mental health problem. 

If you're looking for individual advice, information or support for you or someone else, unfortunately Time to Change can't provide that but there are lots of people who can - visit our Mental health help and support services page for a list of numbers to call.

Independent working is often thought to be a strength but it can lead to isolation and anxiety. Many farmers work alone in small one-man businesses with little human interaction. Small problems can quickly escalate into larger ones and large problems can sometimes become seem too daunting for an individual to deal with.

Whether business, family, health or farming issues our caseworkers are there to listen, help and remain in contact as long as required.

Dedicated Support Group

This directory is maintained and operated by Nottinghamshire County Council.

If you need help using this directory or would like to contact us for more information, please get in touch with one of our friendly advisors using the details below:

Telephone: 0300 500 80 80

CSC minicom: 01623 434993

Email: enquiries@nottscc.gov.uk

We are open Monday – Friday 8:00am – 6:00pm.

If your query is specifically around SEND, please email local.offer@nottscc.gov.uk.

If your query is specifically for Supported Self Care, please call 0300 303 2600 or email selfcarehub@selfhelp.org.uk.